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Fenwick Hotel, Kilmarnock

Junction 8 M77, Kilmarnock, KA3 6AU, UK

Guest Reviews

Overall Guest Rating

83%

A guest said...

87 %
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90%

Stayed 26th January 2023

Had a fab stay. Room was very clean and large comfy bed. Great choice at dinner and breakfast. Would defo recommend and we will be back

Lynne Shaw said...

97 %
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Stayed 24th January 2023

Booked day before our stay at a fabulous price .Food was excellent and staff very nice and friendly .Will defo be back .

ANGUS AULD said...

84 %
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90%

Stayed 22nd January 2023

Pleasant staff. Very good value at the price. Rooms clean.

Siobhan Hart said...

90 %
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100%

Stayed 22nd January 2023

Been twice in January and already booked for February great staff food fantastic can’t wait to go back.x

Sandra Elliott said...

94 %
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Stayed 15th January 2023

As always staff friendly and hotel clean we had the carvery which was very tasty and plentiful room was on ground floor very clean and spacious. Could not here the road once in the room would definitely recommend

William McCombie said...

100 %
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Stayed 12th January 2023

My wife and her friend had a lovely overnight stay. Nothing was too much trouble for the staff. All very pleasant without exception. Dinner was amazing. They would definitely stay again.

A guest said...

90 %
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80%

Stayed 7th January 2023

The only thing I could find fault with was the mattress was too hard for mine and my partners liking

Fiona MacKay said...

100 %
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Stayed 7th January 2023

Very friendly and welcoming staff. Room was nice and very comfortable. The red wine on arrival was lovely. Dinner was excellent and the choice was great considering it was a set menu. Breakfast was nice too. A great night. Thank you ?

Kerrie Masterson said...

80 %
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90%

Stayed 5th January 2023

Following my review of the Riverside Lodge, we had a stay at sister hotel; The Fenwick. £79 DBB & a bottle of wine. Positives: Friendly Staff, Food Amazing, tails lovely, in general good value for £79. Negatives: We paid £25 for an upgrade to a suite (the first room wasn't nice) The rooms are in much need of renovation & a clean! We were placed near the Staff Rooms & noise levels of shouting and people walking by till 4am. The wine given was full of wine crystals - although not harmful, not pleasant. Overall, we were disappointed ?

A guest said...

97 %
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100%

Stayed 29th December 2022

We had lovely stay at the Fenwick Hotel. The staff were all very pleasant and helpful. We had a delicious dinner and very tasty breakfast. We were surprised how quiet our room was considering hotel is next to busy road. Could not fault our stay and look forward to returning very soon.

Anne Bootland said...

97 %
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Stayed 29th December 2022

staff were very friendly and really nice had to wait a while in-between courses but the food was delicious

june Tait said...

87 %
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Stayed 29th December 2022

Me and my daughter had a lovely stay. Even though they were short staffed in the restaurant they done a remarkable job and dinner was delicious

Teresa Kimmet said...

100 %
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Stayed 28th December 2022

I booked an overnight stay for my partner's birthday. We both really enjoyed it so much I would book again.

A guest said...

77 %
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Stayed 27th December 2022

Room could be doing with a wee paint but can't complain for £79 dbb food was awesome

William Cameron said...

70 %
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90%

Stayed 27th December 2022

Lovely hotel rooms need updated, bar was very slow service. Staff were all very nice but needed more staff to serve

Jimmy Laing said...

94 %
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Stayed 14th December 2022

We thoroughly enjoyed our stay excellent service from friendly staff. Room comfortable and warm on an exceptionally cold night. Dinner and Breakfast lovely. Overall excellent value.

Janice Rocks said...

100 %
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Stayed 11th December 2022

Fantastic overnight stay DBB with 2 other couples staff lovely food great clean x crisp environment apart from the smokers at main entrance who leave butts all over the wall and plant pots needs designated area away from main entrance

Jenny McDade said...

87 %
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Stayed 11th December 2022

Room was clean, tidy and warm. Staff very friendly incredibly helpful as I am on crutches I was asked if I needed assistance with anything. Food was gorgeous and presented hot and in good time no waiting about. Only one little negative was no one checked if we were ok while eating so I had to catch someone’s eye when we needed more drinks and I became a little worried I was calling them too often. But when they came they were very professional and brought drinks no problem. Overall enjoyed our stay and would recommend to others.

Susan Callaghan said...

70 %
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Stayed 30th November 2022

Room food staf perfect 9 out of 10 only because of the traffic noise something that can't be helped and won't stop me from returning

A guest said...

77 %
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100%

Stayed 27th November 2022

Staff were so helpful and friendly, the food was totally amazing, had the benefit of staying on a Sunday so managed to eat off the carvery, husband said it was the best he had ever tasted. Would definitely go back for food but unfortunately we would not stay over again as the room we stayed in needed a lot of upgrading and if I am honest could have been cleaner, didn’t report this to the hotel so didn’t give them the chance to rectify this which I am sure based on how helpful the staff were this would have been done.

nicola clark said...

94 %
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Stayed 25th November 2022

Staff were very nice on arrival and check in was very quick The room was comfortable and we had a great sleep (apart from when the fire alarm went off) Only disappointment was the condition of the bathroom, floor tiles were all cracked and the bath front was cracked also We had a delicious meal in the restaurant area but when we moved to the bar area it was so cold we kept our jackets on Would have loved to have sat there longer but had to move to our room to get a heat

nicola chalmers said...

44 %
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Stayed 23rd November 2022

Rooms were clean but needed repair there was evidence of a roof leak and I’m sure this wasn’t the only room they had left but was used service was acceptable drinks overpriced and not presented well gin should be served in a gin glass if a premium gin is being served set menu for the deal was great value.

Gillian Carberry said...

87 %
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Stayed 24th November 2022

Food and presentation lovely Rooms basic but clean and tidy Great value for money and staff lovely /very helpful

Leslie Bunt said...

94 %
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80%

Stayed 24th November 2022

Our stay was really good we booked a second night stay staff were excellent and on the second night we got woken by the fire alarm at 7am but it was a false alarm thank god food was OK my husband had tagliatelle for dinner but didn't enjoy it too much garlic but otherwise we enjoyed our stay the room very nice and the bed was really comfortable

A guest said...

87 %
70%
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90%

Stayed 24th November 2022

The only thing I didn’t like was the sound of the traffic on the motorway I could have asked for a different room but I don’t think it would have made much difference I thought it would be quieter at night so never said anything but it was was still noisy as I’m a light sleeper I didn’t sleep much at all but everything else was lovely clean rooms nice breakfast and dinner was amazing great value for money