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Crowne Plaza Glasgow, Glasgow

Congress Road, Glasgow, G3 8QT, UK

Guest Reviews

Overall Guest Rating

87%

irene Macpherson said...

94 %
100%
100%
80%

Stayed 30th August 2022

This hotel is great. We booked using two vouchers we had got for Christmas last year, upgraded to an executive super king room. The room was on the 16th floor and afforded panoramic views of the river, exhibition venues and beyond. By upgrading we were able to use the executive lounge on the 15th floor which offers teas, coffees and soft drinks, crisps and biscuits throughout the day. From 4.30pm till 7.30pm wines, beers and canapes are also available, we had dinner in the hotel (included in the room rate). Again, views over the river were great. The only thing I would say was that the aircon was a bit fierce in the public areas. Breakfast offered lots of choice and the hot buffet was replenished regularly

Jenny Luke said...

90 %
100%
80%
90%

Stayed 28th August 2022

No robe and slippers in room as advertised. The executive lounge time for complementary beer and wine was 6pm until 8pm not 5.30 to 8.30 as advertised. The drinks were warm and late, we had to inform reception there were lots of people waiting. The cooked breakfast buffet was never full, the dishes were too small so couldn't keep up with demand. The positives were good food, great staff, brilliant views and very clean. I'd definitely go back ?

Laurence Debailleul said...

87 %
80%
100%
80%

Stayed 21st August 2022

Tout était parfait excepté la propreté des vestiaires la piscine.

A guest said...

90 %
100%
70%
100%

Stayed 21st August 2022

Had lovely stay , food was lovely , only problem was that the Gym and pool area on the Monday where on time table all week and on the Monday didn't open till 12pm , I did ask the receptionist on checking in (Sunday) and she said that it wouldn't effect me !

Terence Crossan said...

87 %
70%
100%
90%

Stayed 14th August 2022

Very enjoyable stay at crowne plaza. On 15th floor club lovely view and near club lounge. Food good staff professional and friendly. Only one negative. ac noisy in room.

Jean Wilson said...

94 %
90%
100%
90%

Stayed 13th August 2022

Friendly staff, nice hotel

stefanie ward said...

34 %
50%
40%
10%

Stayed 13th August 2022

Awful stay. Checked in & given wrong type of room, called down to reception to be told there was no other rooms available as fully booked. Called my hotel breaks & told nothing they could do as we had already arrived at hotel. We decided to go speak to reception in person, another member of staff managed to accommodate us by changing our room from twin to double. She told us that in future to book with the hotel direct as third party sites are notorious for getting bookings wrong. We had some lovely drinks in the bar and went out for the evening. We returned to our room and at approx 23:30 we had another guest (in the hotel next door to us) bang around and violently shout. He carried this into the corridor banging on our door & others. It soon quietened down until 2am! I was abruptly woke with his shouting and banging, this happened on and off for the next hour. At 3 am he began beating his wife who I could hear call out. I called reception to ask for security but they never showed. After a very disturbing night we decided to have a later breakfast. We arrived at the restaurant at 11:01 to be told breakfast had closed despite us checking all hotel literature which clearly stated it ran until 11:30. We left the hotel having no sleep or no food. I should also note the beds were extremely uncomfortable. We will never return.

A guest said...

94 %
80%
100%
100%

Stayed 13th August 2022

We had another fantastic stay at the Crowne Plaza Hotel Glasgow as always. The upgrade to the clubroom was definitely worth the money and would do it again. Staff were very helpful especially the girl serving in the club room.

Donna Thorburn said...

57 %
70%
30%
70%

Stayed 11th August 2022

Took an hour and a half to get our dinner main course only. But the food was lovely when we get them. Tried to use the leisure facilities but no towels available on our first day. Very embarrassing at checkout as was accused of not paying. Even though I had and showed it on my banking app. Very poor customer services

Gardner Spence said...

100 %
100%
N/A
N/A

Stayed 8th August 2022

First time at this hotel, will return. Lovely tidy room, big fy bed, great view from our 11th floor room. Never any problem getting a lift up or down. Nice bar area and complimentary parking in the heart of Glasgow. Lots of lovely reception staff, never a queue.

A guest said...

87 %
80%
80%
100%

Stayed 30th July 2022

An excellent hotel & probably one of the best hotel breakfasts I’ve ever had. Varied choice & quality was brilliant. Definitely value for money. Sadly my car was damaged in the hotel car park overnight by an irresponsible driver who drove off without leaving their details. Be aware that the hotel car park does not have CCTV & the management seemed disinterested when I reported it.

Fiona McDonald said...

100 %
100%
100%
100%

Stayed 26th June 2022

Had a lovey time at the crowne plaza. The food, rooms, atmosphere was all fabulous. Our go to hotel when staying in the city.

Jackie lindsay said...

94 %
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100%
100%

Stayed 29th June 2022

Had lovely relaxing night away just what was needed to start the summer of. Breakfast was great and staff very helpful if needed. Would stay again

Marie Steven said...

87 %
80%
100%
80%

Stayed 4th June 2022

Hotel situated in ideal spot. Lovely view from our hotel room. Very welcoming staff, lovely atmosphere. It was a sunny day so sitting outside with a drink just added to the lovely ambiance. Will definitely visit again

A guest said...

94 %
80%
100%
100%

Stayed 12th May 2022

A very enjoyable stay.. staff very friendly and helpful .. food great. Will definitely book again

A guest said...

84 %
50%
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100%

Stayed 21st March 2022

Room was okay broken wardrobe door and kettle didnt work, hotel itself was nice staff friendly dinner and breakfast were both good, overall great value on a DB&B rate and right next to the Hydro which is why we booked in the first place.

A guest said...

90 %
90%
90%
90%

Stayed 20th March 2022

enjoyed the stay , will keep you mind if we ever go to glasgow again

Malcolm Mcgregor said...

100 %
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100%

Stayed 18th March 2022

We loved staying at the Crowne Plaza it has comfy rooms and great views down the Clyde and surrounding areas. We had breakfast in the morning and it was definitely worth it. We would definitely stay here again.?

william aitken said...

94 %
80%
100%
100%

Stayed 18th March 2022

Good hotel for price paid

Vicky Betts said...

94 %
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90%
100%

Stayed 18th March 2022

Brilliant stay. Offer through my hotel break was great and perfect for attending event at the hydro. Room lovely Breakfast had a great selection Would definitely stay again

Tracy McCarry said...

60 %
100%
10%
70%

Stayed 19th February 2022

Check in was fast and room was perfect. However the brvice was horrendous - almost 25 minutes to get a drink at the bar. And the same again later in the evening. Dinner was great and service was good. Breakfast was woeful - not Newley enough food for the number of guests which resulted in lengthy wait and a very poor breakfast. Disappointed and especially when this hotel is a common venue for people to stay for events at the SSE Hydro - expected so much more.

A guest said...

80 %
80%
80%
80%

Stayed 16th February 2022

Lovely hotel very friendly and helpful reception staff Comfortable stay would recommend

kenneth fraser said...

57 %
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60%
10%

Stayed 10th February 2022

Great stay as it was furry monsters weekend so had a hilarious time watch it all. We had a pre theatre meal which could have been better, not a very well run restaurant I’m afraid

A guest said...

100 %
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N/A
100%

Stayed 7th February 2022

Had a fabulous overnight stay, staff were friendly and attentive. Rooms clean and comfortable and food lovely, hope to visit again soon.

A guest said...

100 %
100%
100%
100%

Stayed 27th January 2022

Lovely Hotel, with pool upgraded to have use of club lounge which was great. Food was lovely in bar and restaurant. Great night will go back. And if going to a concert right next door.