Crowne Plaza Glasgow, Glasgow

Stayed 17th December 2022

First class , can't fault the hotel at all All in all superb

Stayed 10th December 2022

My husband and I had a lovely stay. Reception staff where very welcoming and gave us vouchers for a complimentary drink in the bar. Room was spotless and bed very comfortable. Only one small greavance, at night we could hear a noise from, we assumed, was an extractor. It didn't keep us awake long but was definitely in the background. Dinner was delicious and the waiting staff where lovely. We added the club lounge and can say it was great value with plenty of coffee, tea, snacks, soft drinks, wine and beer. We had a great stay and will definitely return and recommend to friends and family.

Stayed 20th November 2022

Myself and my daughter stayed at the crown plaza Glasgow, for 1 night , what a beautiful hotel, staff were lovely, room were lovely beds comfortable, everything you need, breakfast was exceptional , will definitely stay again

Stayed 20th November 2022

Had a lovely stay last night with my 80yr old mum prior to concert in Hydro. Arrived at 2.15pm and room was ready. Reception staff were very welcoming. Room was on 11th floor with stunning views of river and Hydro. Very spacious with a massive bed which was so comfortable. Bar/lounge a very pleasant area to sit with young man singing who was very good. Full food menu wasnt available and mum only wanted a sandwich as diabetic and too early for a meal. Massive thanks to Laura (bar staff) who went and asked chef. Wasn't a prob and sandwich was lovely. Now for breakfast, Ive stayed in a lot of hotels and this was best breakfast Ive had. Loads to choose from to suit everyone. If cooked brekkie your choice, it was hot and fresh and the bonus for me was not having to put my toast in 3 times to enable it turn brown haha. Lovely stay and will be back. No faults.

Stayed 18th November 2022

A very enjoyable stay. Very comfortable surroundings and attentive staff. Very good value for money.

Stayed 11th November 2022

Had a great stay at the Crowne Plaza. Got in our room early as it was ready, room was clean and had a lovely view of the hydro and the clyde. Had a swim which was lovely. Few drinks in the room then went down for dinner. Food was lovely and staff were great at giving us some courses away as we went gry enough for the 3 courses with the deal. Bed was comfy, had a great sleep and absolutley loved the 12oclock check out. Great for a hangover. Had breakfast in the room which was delicious. Can't fault the place. Only problem we had on check out was being asked to pay our drinks bill we had with dinner when we had paid the night before. When we checked in I noticed the same thing happening with a man. Wondering if its something they try to get more money. Hopefully not but whatever the man looked at he said it was fine and I offered to show him my online banking. Overall will 100% be back. Such an awsome stay and the 2 minute walk to the hydro was fab. Thanks so much.

Stayed 15th November 2022

We stay at this hotel a lot and it never lets us down. The spa facilities are lovely. The views from the hotel are stunning! The food is good and the bar area is nice for sitting and relaxing. The staff are friendly and helpful.

Stayed 12th November 2022

Had a fab 2 night stay. Room was lovely & spaceous. Great breakfast. Added bonus of a bottle wine in room, glass of wine at bar and 20% off any food or beveridges throughout our stay. Great deal. Will definitely go back. Thanks for a great stay.

Stayed 11th November 2022

Lovely hotel with large bedrooms. Food beautiful. A bit out of town but worth it.

Stayed 12th November 2022

Had greatstay for show at Armadillo 16th floor good views over Clyde, Science Centre grear wee walk along the quayside Staff excellent at reception and waiters serving meals very friendly. Marked 8 for food as got steak order wrong had to send back... got rare when ordered medium well my preference chef gave 30 yard death stare. Also found brvice very slow waitred15 minutes to get served at 4:30 didn 'nt even bother going to bar after show as queue was about 12 deep?? Had complimentary mini bar with room but would have liked a late night tail found bar staff a bit ambivalent unlike other staff who were very friendly and chattie whether in lift, corridors or meal/ breakfast may be because bemed under staffed there is more bar staff in my local on a Saturday night Room nice and clean no complaints

Stayed 12th November 2022

The hotel is a favourite of ours as we have now stayed on 3 occasions. The reception staff, the restaurant staff and the cleaners we have spoken with and dealt with on our previous stays and this weekend have been brilliant. The room we were given was room 1415 which has a fantastic view and was very clean and tidy. So, no complaints so far.But this as I said is the third time we have stayed, and I have to say the bar staff are absolutely terrible. I thought the service the first time was bad but I said to myself we are just coming out of covid so give them a chance, the second time we stayed there was one particular bar person(male) who was very cheeky seemed angry and not happy and took it out on the other bar staff and on the other guests the selection of drinks available was very small also. This time the bar for what we were looking for was fully stocked but again the bar staff didn't seem to want to serve at any pace, they didn't look to see who would be next to be served, there does not seem to be a set way of queuing up at either side of the bar or enough staff to deal with both sides. We ordered food and did not get offered a receipt my fiancée then said to me that she thought we had been overcharged and that she had to say to the server three times about the 20% discount. My fiancée then went up to the bar to ask for a receipt and found that we were being overcharged ten pounds for our order which the bar person then said to my fiancée well you ordered the wrong thing which my fiancée replied I brought the menu up and pointed to what I wanted and you wrote it down so that episode took 25 minutes time which we could have spent together, the bar person then said as we had waited a while for our food we would be complimented the original order and would then get our actual order but this did not happen either. We do really enjoy staying in the Crowne Plaza but the service at the bar really needs to be looked at and we were not the only ones not impressed as people who were standing waiting were not as quiet as we were they were letting their disappointment known. So, I have still scored the service high as I do not want to take anything away from the staff I mentioned earlier. Sorry I have had to write these comments, but I feel if the hotel sorted out the bar, people would be happy, and you would make a lot more money from it as it would be with the right staff more productive.

Stayed 12th November 2022

We had a lovely overnight stay. Our room wasn’t ready when we arrived at 4pm but another room was quickly organised on the 14th floor. Amazing views. Lovely bottle of red wine included. The room was spacious, clean and comfortable. We were not disturbed by noise from outside the hotel. I would definitely return.

Stayed 12th November 2022

Fabulous stay, welcoming, clean and friendly and how warm the pool was?

Stayed 5th November 2022

Arrived at hotel to find queues for check in but these went down very quickly.A few staff at desks dealing with check in. A few more working than there was the last time we were there a couple of months ago.There was a problem with the PC that was being used for us but dealt with quickly and we were in our room with 10mins. Service at dinner was excellent and not kept waiting for any length of time for each course. We also had club room in our deal and picked the right night as we were able to watch the fireworks across the city.Excellent night and will be back again.

Stayed 4th November 2022

My partner and I stayed at the hotel on Friday the 4th November along with some friends we enjoyed the hotel alot. The staff were all friendly especially enika I think the lady's name was that showed us our rooms overall very good stay.

Stayed 26th October 2022

Fantastic hotel. One of the best in Glasgow. Special mention to William (executive lounge) and Robyn in the restaurant who had outstanding customer service. We will be back.??

Stayed 15th October 2022

Thoroughly enjoyed our stay at the Crowne Plaza. Room was fantastic- huge, comfy bed, good toiletries / wee extras and lovely view. Wee queue for check in but only took 15 mins or so. Staff were lovely and the breakfast was phenomenal- was very busy but still plenty of food / choice and was on till 11am so no need to get up at crack of dawn. Tiny criticism was that our phone in our room didn't work to order room service and it just rang out when we used our own phone to try and contact reception, but I just sent my partner down to order so I could continue being lazy ?

Stayed 26th September 2022

Was disappointed this time ,pool shut ,Bar meals menu removed at 5pm and Theatre menu put out after me phoned hotel asking about meals they told me I could have same menu in bar as the restaurant ,Fridge in room not working and no bathrobes, bar staff so laid back so overall not a good time compared to previous visits where I gave all 10 .

Stayed 26th September 2022

Excellent. Easy friendly check in. Great room. Very clean. Comfortable beds. Amazing view. Fantastic breakfast. Highly recommended.

Stayed 18th September 2022

Excellent location for all Glasgow attractions, especially if you are staying for a concert at Hydro, Armadillo or SECC

Stayed 15th September 2022

Hotel was lovely. Wee bit of confusion on arrival as they said they didn’t have a room available. This was quickly rectified. Food at both dinner and breakfast was lovely. A very good deal.

Stayed 14th September 2022

Booked this hotel for the spa facilities for my husband as he has MS and always book hotels with facilities, on this occasion the spa was not open any of the days we were there which was very disappointing, no pre warning email as I would have cancelled and booked another hotel as it is a deal breaker for us to have these facilities as he does not get away much due to his illness.

Stayed 13th September 2022

Great hotel. Friendly staff, great deal, would definitely recommend and will definitely go back

Stayed 8th September 2022

Unfortunately we didn't enjoy our time there this time. The sliding doors of the wardrobe were sticking out at bottom of bottom runner. The tea tray is at a bad angle to lift of shelf and the point for the plug was broken. Went to bathroom to wash hands and the water was running black gunge. Maintenance fixed 2 off 3 problems buer was still a problem. Front of house manager gave us an executive room. !!! I am glad we didn't pay for that there was only shelves to pu It clean that's all. But it was made out to be something special but did not have any drawers for your bits and pieces..No problem with staff excellant. We were glad only here for one night xx

Stayed 26th August 2022

We had a lovely stay in the hotel. We were attending a wedding in the Clydeside distillery, which is very close by,, therefore we did not have time to use the leisure facilities so I cannot comment on those. Our room was on the 14th floor which had an amazing view over the river. The room was clean, spacious and comfortable. We had breakfast in the hotel which was lovely. There's a great selection . Overall, we had a lovely stay and would recommend the hotel.