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Crowne Plaza Glasgow, Glasgow

Congress Road, Glasgow, G3 8QT, UK

Guest Reviews

Overall Guest Rating

87%

Jacqueline Thomson said...

87 %
80%
90%
90%

Stayed 17th November 2023

Staff were very helpful and enjoyed both breakfast and dinner.

john mcguire said...

57 %
70%
40%
60%

Stayed 15th November 2023

Losing the personal touch just wanting to charge you for everything not a good look been there at least 20 times will now consider somewhere else

Walter Glen said...

100 %
100%
100%
100%

Stayed 9th November 2023

Excellent hotel, location for events. High floor gives excellent views of city and river. Rooms / staff excellent and what a breakfast. Overall a great experience.

Angela Gamble said...

100 %
100%
100%
100%

Stayed 4th November 2023

The crown plaza is a fab hotel arrived at 12.30 and we were able to check into our room as it was ready, second time this has happened the staff are very friendly and nothing is a bother,the rooms are spotless and all the wee extra treats are really nice , bottle water, biscuits tea coffees etc. The leisure facilities are amazing nice towels and showers with gel, shampoo and conditioner pool opens at 7.30 breakfast is served until 11am so plenty of time to go for a dip and have breakfast afterwards before check out at 12 it's amazing so chilledx

Shirley Bunyan said...

90 %
100%
80%
N/A

Stayed 4th November 2023

Unfortunately hotel stay was ruined by other guest ,during the night , shouting & kicking doors , Hotel was lovely everything was good

John Forgie said...

84 %
50%
100%
100%

Stayed 31st October 2023

Excellent facilities, very friendly and helpful staff, food was excellent and overall we had a fantastic stay.

Yvonne TAYLOR said...

100 %
100%
100%
100%

Stayed 25th October 2023

Despite arriving 2 hours later than anticipated. We had an amazing staying. Reception & Restaurant Staff really accomodated our requests as we ended up short for time as we had a Show to attend. An amazing Room on 11th Floor. Look forward to returning in Nov for another stay & Show

A White said...

24 %
30%
30%
10%

Stayed 25th October 2023

Really need to update their menu, ver little choice

A guest said...

80 %
100%
50%
90%

Stayed 21st October 2023

I had a problem on check in the hotel charged me £10 more my booking price. Problem resolved 23/10/23.

David Bolland said...

50 %
30%
80%
40%

Stayed 15th October 2023

Hotel was ok not what I was expecting we were served our full 3 course meal in 30min by anyone’s standards that’s very rushed and our bottle of Prosecco turned into a glass, breakfast was short staffed I couldn’t find anyone to take my order apart from that we enjoyed our stay and slept well

Joanne Mullen said...

100 %
100%
100%
100%

Stayed 28th July 2022

Staff Friendly Food amazing Rooms lovely Leisure good

DAVID MCKENZIE said...

100 %
100%
100%
100%

Stayed 17th September 2023

Beautiful hotel. Staff very friendly and efficient. Food excellent at both dinner and breakfast. Lovely break.

Angela Malone said...

100 %
100%
100%
100%

Stayed 14th September 2023

Absolutely love this hotel, the location/facilities/staff/food, all 10/10. Looking forward to booking another fabulous deal again with MHB (hopefully sooner rather than later

julie-anne ferguson said...

77 %
70%
60%
100%

Stayed 9th September 2023

Firstly the hotel looked beautiful from outside, got to reception to be told our price was wrong (embarrassing) had to send them my email as proof. Then gets told it’s a king bed room and I’m like no it’s a twin booked which is stated in my booking email. Got to our room which was quite nice for a Maintenance man to just walk in! We then went out for a bit came back and got settled then noise all through the night from tvs blaring, noisy people in halls and shouting outside. Honestly for the price I won’t be doing again. Sorry but really wanted a relaxing weekend and got nothing if the sort. Oh one bonus the breakfast was 10/10

Ian Ross said...

100 %
100%
100%
100%

Stayed 3rd September 2023

Great hotel rooms great, serves first class

Linda Goslan said...

87 %
90%
90%
80%

Stayed 23rd August 2023

Staff welcoming and pleasant to deal with . Service in the restaurant slightly slow after being seated although staff were lovely ..

A guest said...

77 %
70%
90%
70%

Stayed 19th August 2023

Definitely gone downhill. Food not as food as previous visits. Beds really uncomfortable and pillows like slabs. Noise from other guests horrific. Aircon very noisy. Think that’s our last visit. Very disappointed.

A guest said...

84 %
90%
90%
70%

Stayed 18th August 2023

Easy online booking, had to contact mybooking to amend my booking which was done within minutes to my satisfaction and gratitude. The reception was very friendly and gave clear advice on all the amenities and breakfast times. The room was immaculate and comfortable. Only complaint would be the room was far too hot even with the air conditioning on and the window didn’t have the option of opening for external air. Breakfast on both mornings was great with everything for your preference hot and cold. Checkout at 12.00 was ideal for the extra long lie in, would recommend highly.

michelle gammie said...

87 %
100%
90%
70%

Stayed 18th August 2023

Great value for money really gd hotel food and staff were lovely Ave just booked again ?

michelle gammie said...

87 %
100%
90%
70%

Stayed 18th August 2023

Great value for money really gd hotel food and staff were lovely Ave just booked again ?

Danielle Provan said...

94 %
90%
100%
90%

Stayed 18th August 2023

Lovely stay, staff were all very friendly! Managed to check in early. Location is nice but not close to any shops or pubs so quite out the way, perfect to escape a bit. Room was nice quite basic decor but also had everything you need to hand, very quiet so slept easy in a massive bed. Shower was amazing very powerful. Breakfast was nice lots of options, and can ask for a vegetarian/vegan options too.

Jayde Kerr said...

100 %
100%
100%
100%

Stayed 17th August 2023

Great leisure facilitys ? Room clean/spacious + nice + cool not too hot,Dinner was yummy as was breakfast (my only negative is the alcohol prices £9.50 for a large wine is more expensive than some central lomdon hotels) Apart from that had a fab stay ? Staff in restaurant + bar were lovely very attentive nothing too much hassle ? Will be back (but not to the bar for alcohol haha) ?

Stan Montgomery said...

37 %
20%
70%
20%

Stayed 16th August 2023

Very, Very Disappoined with Our Stay, first o we could not Access our Room until around 4pm. Room Very Tired, certainly Not 4 Star. Bed was Burst and Carpets Stained. Not Good At All. Breakfast was Average at best, Scrambled Eggs tasted Powder, Black Pudding had no Taste and Not Well Managed. I Would NOT Book this Deal Again, a Waste of £129. It Spoiled Our 37th Wedding Anniversay. Thank You Mr Stan Montgomery

C McCulloch said...

87 %
100%
80%
80%

Stayed 13th August 2023

Hotel stay was excellent as usual. Staff friendly and helpful.

Amanda Zok said...

87 %
80%
80%
100%

Stayed 11th August 2023

our booking had beem cancelled through urselfs when we got there fortunately the mamager sorted us a room otherwise it would have been a waste of time and money getting there