Old Swan Hotel, Harrogate

Stayed 9th April 2023

Stayed for one night on the DBB,glass of presseco and cream tea deal for 2 it was lovely.The staff are so polite and friendly.Think the rooms have been refurbed since the last time we stayed. Had a very pleasant stay and will be returning to lovely Harrogate.

Stayed 9th April 2023

Stayed for one night on the DBB,glass of presseco and cream tea deal for 2 it was lovely.The staff are so polite and friendly.Think the rooms have been refurbed since the last time we stayed. Had a very pleasant stay and will be returning to lovely Harrogate.

Stayed 17th March 2023

All in all we enjoyed our stay at the Old Swan. Our room was clean, tidy, comfortable and spacious. However it was very hot and we had difficulty sleeping. We heard a number of other guests saying the same when at breakfast. The food portions at dinner were ample in size and quality produce used. At breakfast there was a good choice of food and again, it was of good quality. There seemed to be a little confusion when we checked in as to what was included in our package but this was sorted out quickly. Generally, all members of staff that we came in contact with were pleasant and courteous.

Stayed 13th March 2023

Very enjoyable visit. Staff were very friendly and attended to all our needs. Jean Baptiste in the restaurant was particularly attentive and efficient especially when dealing with my allergies. The room was spotless. Did have a problem with TV remote but this was a minor issue.Booked to stay again for New Year.

Stayed 15th December 2022

The room we had was lovely and clean with a really nice bathroom. The gentleman on reception, sorry cant remember your name, was really pleasant and very helpful. All staff were excellent. Food was really nice. Loved the dining room had a fabulous ceiling and decor. Will definitely visit again. Car park was £10 for 24 hours but we knew beforehand so no surprise.

Stayed 23rd November 2022

Very clean comfortable room. Adequate size for classic room. Well equipped. Good hospitality tray, replenished everyday. Lovely dining room. Food, excellent cold table at breakfast. Good choice of hot items but could be warmer. Good choice at dinner. Food well presented. Friendly staff.

Stayed 8th May 2022

The staff at the hotel went out of their way to be helpful, I cannot fault the service we received from the staff.

Stayed 24th April 2022

Pleasant 2 night break in a well situated hotel to visit Harrogate

Stayed 19th November 2021

Lovely hotel pleasant staff Lovely food

Stayed 16th September 2021

No fizz on arrival as stated in booking I was informed no evening meal or brvice after 5pm due to staff shortages ( which was ok) however we arrived to find out there was a team away day on with all the staff attending, so that would be why there was no evening meal! Wasn’t aware there was a £10 parking charge when booked Breakfast was lovely Room clean and Tidy

Stayed 3rd September 2021

Really nice periodic Hotel, breakfast was lovely. Unfortunately evening meals and brvice was cancelled due to Covid. Room was lovely, but bathroom was very dated and could do with a refurb. Staff were lovely and helpful.

Stayed 28th August 2021

Great location, Lovely decorated, comfortable hotel. Lovely rooms, great night's sleep. Had evening meal in restaurant, great food & service. Stayed here several times before, happy to book again.

Stayed 28th August 2021

Very helpful staff and great service in restaurant we upgraded to superior rooms but I must admit these rooms are rather tired and bathroom had lots of rust on radiators so in need of some updating

Stayed 25th August 2021

We had a wonderful stay, staff were polite hotel was clean in communal areas, our room was on the smaller side and there were what looked like make up or blood stains on the curtains/ nets in our room and no servicing of rooms during our stay but all in all we had a good time. I was slightly disappointed that even tho we had mentioned on booking that we were celebrating our wedding anniversary and when I spoke to reception via telephone to book time for evening Meal he said he had a note of it, we were still asked if we wanted twin beds?? and nothing was mentioned on arrival we were not wished happy anniversary, offered a complimentary drink or anything, just felt different to other places we have stayed for our Anniversary

Stayed 17th August 2021

Excellent service

Stayed 14th August 2021

A relaxing stay - hotel conveniently near to town. Parking charge a whopping £10 now so unlikely to visit again!

Stayed 14th August 2021

Staff were very helpful rooms clean but very hot breakfast very tasty enjoyed stay

Stayed 14th August 2021

Staff were very helpful rooms clean but very hot breakfast very tasty enjoyed stay

Stayed 14th August 2021

Really enjoyed hotel stay just the food let it down got a refund for dinner not headable

Stayed 26th July 2021

Lovely stay at The Old Swan for a early Anniversary treat..staff were very friendly helpful and efficient..Room was lovely the mattress was a little soft but that is just a personal note...food at breakfast and dinner was OK we also had a snack in the bar it was pleasant but not brilliant..we would definitely stay again as its a well situated Hotel and full of character but not sure about eating here again which was a shame..but well done to all the staff you made it a pleasant experience

Stayed 17th July 2021

Perfect

Stayed 17th July 2021

Gorgeous hotel and very friendly staff. Had a fabulous stay with meal and drinks will definitely return.

Stayed 7th July 2021

Hotel was lovely, staff excellent. Felt safe and everything was clean. My only complaint is the charge of £10 per day parking on their grounds.

Stayed 3rd July 2021

The Old Swan is full of old world charm. The reception rooms are beautiful and atmospheric. The bed room we had was a bit dated but spotless. Comfy beds good curtains to blackout. The food was delicious breakfast was excellent. We ate in the restaurant for Dinner which was also very good the portions were a bit small even for a light eater which should be looked at. We found all the staff to be very helpful and engaging and nothing was to much trouble. Excellent location 5mins to center and good parking facilities. I would recommend to my friends and family

Stayed 14th February 2020

A great weekend . Staff very helpful and friendly. Would visit you again . Food was good. Only thing I would say is your gin & tonic are very expensive £24 .00 for two doubles..overall a good hotel.