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Mercure Aberdeen Caledonian Hotel, Aberdeen

10-14 Union Terrace, Aberdeen, AB10 1WE, UK

Guest Reviews

Overall Guest Rating

81%

James Docherty said...

80 %
80%
80%
80%

Stayed 14th June 2024

Thoroughly enjoyed our stay comfortable bed spotlessly clean room very good breakfast wouldn't hesitate to come back.

A guest said...

87 %
80%
80%
100%

Stayed 8th June 2024

The hotel was pleasant enough. The room was clean. The staff were Good, helpful and pleasant. The food was really good.

John Gow said...

100 %
100%
100%
100%

Stayed 27th May 2024

GREAT LOCATION,SUPER STAFF AND EXCELLENT FOOD

A guest said...

97 %
90%
100%
100%

Stayed 17th May 2024

Good deal for bed and breakfast. From the moment we stepped through the door we were impressed by the spotless cleanliness and the friendly and efficient staff. Nice setting, near city centre and next to beautiful gardens. Breakfast gave a wide choice of cooked and continental food, all of which was excellent, so much so that we booked dinner, which again was really good and fairly priced. Special thanks to Katie and Sarah who looked after us so well in the bistro.

Catherine McKenzie said...

94 %
80%
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100%

Stayed 3rd May 2024

Arrived at hotel and greeted by member of staff who was absolutely lovely. Room good, food excellent , location brilliant. Throughly enjoyed our stay and look forward to returning .

Fiona Clark said...

100 %
100%
100%
100%

Stayed 3rd May 2024

Beautiful hotel in an ideal central location. A warm a friendly welcome where staff were extremely helpful and friendly. I was with someone with accessible needs. The Balmoral suite was extremely spacious took mums compact mobility scooter into the room. Room can accommodate twin or double. Beautiful evening meal with good selection. Shame no alcohol free cider but alcohol free lager was there. Excellent selection for breakfast good quality ingredients. Hugh at the bar was extremely helpful and polite. Reception staff were very helpful and a member of staff ensured an empty lift to accommodate mums scooter. Very helpful indeed.

E MacLean said...

94 %
80%
100%
100%

Stayed 26th April 2024

Lovely stay at Mercure Aberdeen Caledonian Hotel! Staff very friendly and efficient, room spotless and breakfast yummy! We’ll definitely be back!

Steven Cosgrove said...

64 %
70%
70%
50%

Stayed 12th April 2024

Nice big room ideal location staff friendly breakfast not the best didn’t bother second morning

Debi Campbell said...

87 %
80%
100%
80%

Stayed 1st March 2024

Great price and decent accommodation. Staff were excellent.

Patricia Smart said...

64 %
50%
70%
70%

Stayed 17th February 2024

I felt our standard room 306 was not a 4* quality is was more like a 3*, the room was dated but clean and whoever grouted the floor in the bathroom made it look like a 2*, an absolute eyesore.!! However, the bottle of wine in our room was a nice gesture and our breakfast was lovely.

Muriel Boardley said...

94 %
100%
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80%

Stayed 3rd February 2024

We enjoyed our night at the Mercure Hotel Aberdeen.Lovely big room overlooking Union Terrace Gardens,lovely clean bathroom,would certainly go back .

Muriel Boardley said...

94 %
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80%

Stayed 3rd February 2024

We enjoyed our night at the Mercure Hotel Aberdeen.Lovely big room overlooking Union Terrace Gardens,lovely clean bathroom,would certainly go back .

robert bagshaw said...

47 %
10%
70%
60%

Stayed 24th September 2023

No complaints-adequate .

Linda Lakin said...

75 %
90%
N/A
60%

Stayed 23rd September 2023

The hotel room was very pleasant and spacious. The room was clean and I believe we were upgraded as part of the booking via my hotel break. Great location to shops, bars and restaurants. Breakfast was very basic.

Carol Brown said...

90 %
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100%
N/A

Stayed 9th September 2023

Really friendly staff and great location . The hotel is clean, maybe a bit tired but great value

Sandra Baron said...

80 %
70%
80%
90%

Stayed 8th September 2023

Nice comfortable room clean staff friendly

I Munro said...

40 %
70%
50%
0%

Stayed 13th August 2023

Great location for city centre and short walk to beech Good size room and toilet, comfortable bed good room service . Dinner which was included was extremely poor uncooked roast patatoes and beef dried up round edges . Breakfast was pretty poor also. Had problems on checkout being overcharged as £100 voucher was not deducted. Hotel blamed Myhotelbreak for error then suddenly voucher was found renfund was then given as a pending transaction for £175 was taken for room We also stayed on urge following night and a £150 Prnding transaction was taken for the 2nd night and had to be fully refunded Overall not impressed with Hotel and there service and would not return

Joe Montgomery said...

97 %
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90%

Stayed 22nd July 2023

Hotel was amazing very good value for money very central to restaurants pubs and shopping centres .staff were very nice

A guest said...

44 %
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90%
30%

Stayed 21st July 2023

We would not recommend the Mercure Aberdeen. The Rooms were tired and grubby and definitely not 4 star. The location was good and staff were pleasant and helpful, however budget chain hotels have higher standards.

A guest said...

100 %
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100%

Stayed 17th July 2023

Enjoyed our break and found the staff very very helpful. Very central. Lovely building.

Kenneth Simpson said...

87 %
80%
90%
90%

Stayed 16th July 2023

Booking was easy. Hotel was good ,staff excellent

A guest said...

90 %
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100%
100%

Stayed 23rd June 2023

This was the second time we stayed and we would definitely go back. It is very central, the staff are very friendly and the breakfast was really good with a good selection

Lynne Mcintosh said...

97 %
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90%
100%

Stayed 16th June 2023

we had a brilliant stay,everything perfect

Elaine Moir said...

90 %
70%
100%
100%

Stayed 6th May 2023

Great hotel friendly welcoming staff breakfast was great had a couple issues but was sorted right away by the Duty Manager Stuart would recommend and would stay again

David Eccleston said...

100 %
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100%

Stayed 12th April 2023

My husband and I had a lovely stay at this hotel last week. We were in a upgraded room which was part of our deal with myhotelbreak. We did not eat at hotel but breakfast was good with a good variety of items.