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Woodlands Hotel, Broughty Ferry

13 Panmure Terrace, Broughty Ferry, DD52QL, UK

Guest Reviews

Overall Guest Rating

93%

James Cook said...

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Stayed 6th September 2021

First time at Broughty Ferry , sun was shining and got to sunbathe on the beach and a swim in the sea..lovely wee town with loads of eating places and pubs . Woodland Hotel was lovely , nice dinner on 1st night and breakfast was lovely with loads on offer and eat as much as you want , hotel and room was spotless and room had the best power shower ever ! staff very friendly . Excellent facilities, gym , steam room and swimming pool..all in all excellent value and would go back again

Jim McFadyen said...

87 %
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Stayed 6th September 2021

We had a great 2 night break - lovely room, great food & we found all of the staff very helpful & friendly. Leisure facilities are good & were only let down by the broken sauna. We would definitely come back again.

Jacqueline Connor said...

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Stayed 3rd September 2021

Nice hotel, friendly staff, good food. Room and bed very comfortable.

A guest said...

77 %
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Stayed 2nd September 2021

Food and staff were very good particularly the girls and boys that waited on dinner and breakfast tables. The only problem was our room (131) was above the beer garden, overlooked the hotel entrance and bore the brunt o the noise associated with having fun and al fresco smoking. The problem got worse on the Friday night when a wedding party arrived and took the party out to the front entrance of the hotel when the bar closed. The en rammy then lasted until the small hours. Everyone loves a good wedding but it's not rocket science for the management to book only the wedding guests into the rooms at the front of the hotel. So the hotel is fine but if you book ask for a room at the rear of the hotel, check if there is a wedding during your stay and above all else avoid room 131.

Mel Macbeth said...

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Stayed 1st September 2021

We had a lovely stay ,food and service were excellent would recommend this hotel to anyone

David Smart said... Hotel has replied

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Stayed 29th August 2021

SUPERB HOTEL AND STAFF EXCELLENT ENOUGH SAID REALLY

Hotel reply...

Thank you for your lovely words. We are delighted that you enjoyed your stay with us and hope to welcome you again soon. Best Regards, Pam, Reception

Kenneth Mathieson said... Hotel has replied

97 %
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Stayed 28th August 2021

Fantastic break hotel was lovely spotless clean food was brilliant and staff were amazing so friendly and nothing was a bother

Hotel reply...

We are delighted that you enjoyed your time with us and will pass on your compliments to the relevant departments. Best Regards, Pam, Reception

C Bonnar said... Hotel has replied

90 %
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Stayed 27th August 2021

Really enjoyed this break was very surprised with the quality for a very reasonably priced hotel. Room was spacious and clean, bed was very comfortable and although there was a wedding in the ballroom on both the Friday and Saturday we had a great sleep with no noise that disturbed us. The evening meals were really excellent quality and choice it was first class,The breakfast was plentiful but some items were not the best of quality. The food was only warm at best as it was served from hot plate buffet style with server. The lids were open most of the time we were in the queue.All staff were very attentive and helpful with no issues with request for different table at evening meal as we were not to comfortable with the larger table next to where we were being shown too. This was addressed immediately and professionally by restaurant supervisor Jac. Would certainly recommend it and will certainly be returning in the future. The Covid19 precautions in place made you feel extremely safe apart other residents that must have been exempt!!!! Carry on the good work

Hotel reply...

Thank you for your kind words. We are so pleased that you have enjoyed your stay, and hope to welcome you again soon. Best Regards, Pam, Reception

Margaret Cochrane said... Hotel has replied

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Stayed 25th August 2021

Just returned from a 2 night break at this hotel. Had a very enjoyable stay and staff were very friendly and helpful would stay again.

Hotel reply...

Thank you for your lovely words. We hope to welcome you again soon. Best Regards, Pam, Reception

Aileen Anderson said... Hotel has replied

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Stayed 26th August 2021

Asked for a dust & allergy free room. The dust was thick round the light switches , on the headboard, There were cobwebs thick hanging from corners of the rooms The tops of units were all sticky looked like due to whatever cleaning product they were using. Luckily the bed was comfy

Hotel reply...

Thank you for your comments. We can only apologise that your room wasn't up to usual standards with regards to cleanliness, and have addressed this with our head housekeeper. Best Regards, Pam, Reception

Margaret Binks said...

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Stayed 23rd August 2021

First time for my 3 friends staying at hotel. Service was amazing and staff so friendly. Also used the pool and facilities.

A guest said...

77 %
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Stayed 22nd August 2021

Room we had was in need of refurbishment mattress was awful I asked housekeeper to check bed she said needed new mattress but they had none otherwise bedding clean as was toilet towels ect. Staff in hotel very nice & polite would not stop us going back.

Matthew Shaw said...

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Stayed 16th August 2021

Room was very clean and more spaceous than expected. Bed and bathroom linen good quality. All staff we encountered were very polite and extremely helpful. Only adv comment relates to hot food at breakfast which was lukewarm. The ban-marie type hot plate was not kept at a high enough temperature. However, on the plus side; the choice of food available at breakfast was very impressive and of good quality.

elizabeth chawk said...

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Stayed 16th August 2021

Lovely hotel staff were all very helpful and cheerful

Mary Irwin said...

87 %
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Stayed 17th July 2021

Lovely hotel, food on first night great and staff very helpful. I would definitely stay here again and recommend others

elizabeth chawk said...

97 %
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Stayed 16th August 2021

Lovely hotel staff were all very helpful and cheerful

Peter Richards said...

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Stayed 16th August 2021

The room and the catering were quite satisfactory and the staff polite. Considering that the hotel is listed as part of the Best Western group, the one thing that did let the hotel down was the lighting in the dining room, on three of the light units, there were light bulbs blown and on one light unit of three bulbs, NONE of the bulbs were in place and as a result, not illuminated at all.

Yvonne McCartney said...

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Stayed 15th August 2021

Great stay hotel lovely, staff great and food also very good. Won't hesitate to stay again.

Terry Sharp said...

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Stayed 14th August 2021

Can't fault this lovely hotel, our first visit and certainly won't be our last. The staff were friendly and very helpful, the dinner and breakfast was 1st class. Very clean hotel and a lot of effort and high standard regarding covid measures.

thomas mccrae said...

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Stayed 15th August 2021

Very pleasant stay. All staff were very courteous and pleasant.

Raymond Palmer said...

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Stayed 14th August 2021

Great position for a quiet break .Within walking distance of the town centre

A guest said...

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Stayed 12th August 2021

Very happy with all aspects of stay Bathroom a bit dated Only negative comment would be that my confirmation email said check in 2pm and when we arrived at 2.30 We were advised that it was an error by myhotel break abd we didnt get into room untilI nearer 3.30pm

A guest said...

97 %
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Stayed 9th August 2021

We had a wonderful 2 night break at Woodlands Hotel and will return. All staff were lovely and friendly. Food was delicious and good choice

A guest said...

87 %
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Stayed 6th August 2021

Two night stay in lovely King Room. Fan provided which was great and needed since room is warm. A lighter duvet in the summer would be better. Would have preferred a bath/shower in room not just a shower. Staff were very helpful and did their best to change room. Leisure Services at the hotel was easily booked and used the services. All in all a good stay.

margaret mccullim said...

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Stayed 5th August 2021

Lovely hotel with very helpful and friendly staff, a mere 10 minute walk from Broughty Ferry. Our room was beautiful ( we had a four poster bed), cleaned each day with tea/coffee topped up. Breakfast was lovely, a choice of cold, continental and cooked options - we had dinner in the hotel also which was nice (only complaint would have been to use chicken breast for burger and Caesar salad instead Processed chicken in breadcrumbs). We were lucky to be able to use the leisure facilities (only 6 allowed at pre booked sessions due to covid restrictions) pool, steam room and jacuzzi which were great. Would highly recommend and hope to visit again soon.