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DoubleTree by Hilton Harrogate Majestic Hotel & Spa, Harrogate

Ripon Road, Harrogate, HG12HU, UK

Guest Reviews

Overall Guest Rating

86%

Ken Mitchell said...

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Stayed 4th July 2019

We stayed one night on the DBB deal, for our wedding anniversary. Very nice receptionist booked us in with a warm welcome, we were fortunate to get a room upgrade, absolutely lovely room. We had tails in the bar before our meal, good meal and very good breakfast, all staff were nice and friendly. Parking was £10 “just what I expect” although don’t like paying for a hotel I am staying in. Overall very good stay. This hotel is going through a major overall, so early morning was noisy, some very large marquees covering the whole of garden, which was a shame. People were complaining about noise, think sometimes it’s just WHINGE trying to get money back. WILL USE THIS HOTEL AGAIN !!!

amanda nicholson said...

100 %
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Stayed 14th June 2019

We stayed here for our 20th wedding anniversary last week and found the staff couldn't do enough for us from a free room upgrade to confetti on the dining table at dinner time. Hotel very clean staff couldn't fault will definitely be back again

Geoff Barker said...

77 %
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60%

Stayed 10th June 2019

The hotel is undergoing some building work and this meant the stairs were closed during the day. The rooms was excellent and the updated areas of the hotel look nice, staff were friendly and helpful, food was ok because it was included in the deal. Had I paid for what I got I wouldn’t have been totally satisfied. This hotel will be lovely when fully updated and having stayed here before the location is very good. The charge for parking the car is excessive.

A guest said...

80 %
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90%

Stayed 1st June 2019

Stayed in this hotel before & would stay again. It's currently being refurbished & looks well. Bedroom updated. New restaurant looks classy. Food nice. However service on evening meal & bar very slow & unorganised.

Helen Barrett said...

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Stayed 1st June 2019

Lovely big room and bathroom, which we werent expecting and very clean. Went for dinner, very busy and our food took a while to come but the staff couldn't do enough for us with complimentary drinks. The manager, think his name was stefan was so apologetic and was also checking we were ok because of the delay which was really nice, all the serving staff in the evening were great. Had great night sleep and no noise at all with refurb going on. Breakfast was one of best i have had, lots of choice and cooked breakfast was spot on. Would definitely come again

A guest said...

90 %
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Stayed 31st May 2019

Fabulous stay at this lovely hotel. Huge modern bedroom and the most amazing breakfast.

Teresa McQuillen said...

90 %
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Stayed 28th May 2019

Had a recent two night break. Excellent value for money. Room was very comfortable and well equipped, with a nice modern bathroom. Meal in the restaurant was absolutely delicious and we were given the option to swap our tails for a beer and wine which suited hubby. Hotel is undergoing refurbishments but didn’t impacted on our stay at all. This is our second visit and we would definitely return!

Debbie Harland said...

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Stayed 26th May 2019

Beautiful hotel. We got a deal included bed breakfast and evening meal. Only stayed one night will definitely go back

Michelle Day said...

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Stayed 26th May 2019

Absolutely fantastic hotel . Room was lovely. Three course evening meal and breakfast was very nice . Good value for money . Staff were very helpful and friendly. Definitely will return .

bethan sowerby said...

97 %
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Stayed 26th May 2019

Staff where really friendly hotel is looking amazing and rooms were really nice meal we had on night was superb and also staff

Angela Kelly said...

85 %
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N/A

Stayed 5th May 2019

Fantastic hotel lovely food lovely tails will be back

vicki aston said...

100 %
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Stayed 5th May 2019

Beautiful break away for our anniversary would highly recommend Great staff, amazing room and fabulous food

Fiona JOSEPH said...

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Stayed 18th April 2019

Fabulous stay here, plans for new leisure facilities look great.

Lynette Blaymire said...

70 %
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Stayed 7th April 2019

We enjoyed our nights stay.the only thing wrong was the choice of evening meal wasn't that good.apart from that everything was lovely.our bed was comfy they breakfast was very nice.

Jayne Mothershaw said...

94 %
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Stayed 12th March 2019

Hotel is being refurbished and we were told about this before the stay. The new restaurant, and bar have been tastefully refurbished as well as the bedroom that we were allocated. From the moment we arrived we were greeted by cheerful and professional staff, we were greeted by every staff member we encountered, which we thought was very impressive. I mentioned that the stay was for my husbands birthday, and the hotel put a lovely plate with some handmade chocolates on which had a 'Happy Birthday' decorated in chocolate which was a lovely wecoming surprise. The work taking place did not affect our stay, and we are looking forward to seeing the hotel refurbishment fully completed later in the year. Outstanding 3 course dinner, breakfast food the best we have had, even included smoked salmon, mackerel and a pancake machine to make your own pancakes, would certainly recommend this hotel and have recently made another booking.

Jane Hughff said...

94 %
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Stayed 15th March 2019

Our stay was first class,the only issue we had was evening meals didn't start until 6.30 and we were booked for the theatre for 7.30 so there for had to cancel our desserts as wasn't enough time to eat it

Laura Hill said...

84 %
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Stayed 8th March 2019

We had a lovely stay at the hotel. The staff and food were outstanding and the restaurant and bar area are stunning. Our room was basic but once the renovations are completed I’m sure the whole hotel will be fantastic. Overall the deal we got was excellent value.

Paul Dickinson said...

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Stayed 4th March 2019

Excellent location near town centre. Superb food and clean.

A guest said...

74 %
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90%

Stayed 25th February 2019

On visiting the Majestic Hotel, my wife and I had a couple of issues with cleanliness in the room, but the staff were very quick to resolve them. After this the rest of the stay was great, the evening meal was excellent the breakfast each morning superb choice. The staff were very friendly and helpful, the hotel is undergoing refurbishment but it didn't affect our stay. I'm really looking forward to seeing what it is like when complete.

jackie robinson said...

77 %
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Stayed 15th February 2019

Room was lovely. Food gorgeous. Staff helpful and friendly. Pool leisure facilities were disappointing

Jessica Scully said...

60 %
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Stayed 15th February 2019

We stayed here for Valentine's weekend and having read other reviews was a little worried on what to expect.From the minute we arrived untill the moment we left we felt well looked after.The staff really do go above and beyond to ensure that you have the best stay imaginable .We were upgraded to a newly refurbished room on arrival and it was lovely .I was not disturbed once by the ongoing work that was being carried out. The food was good, the breakfast was great with allsorts to chose from!The best thing for me was the amount of detail that the staff here put into everything!it doesn't go unnoticed from Lyn that seated us at breakfast and explained how everything worked to Itzi that upgraded our room and ensured we knew what was what and where everything was .All of the bar staff were fab and I just can't wait to return when the renovation is complete to see if it could possibly improve anymore .Thanks for having us majestic

mandy foster said...

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Stayed 14th February 2019

I booked for myself and husband to stay for a valentines night away,excellant value at £49.50 per person for a 3 course meal,bed and breakfast,and full use of the facilities.

April Thirlaway said...

57 %
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80%

Stayed 14th February 2019

Hi, we had a great stay. The hotel is going through a makeover! And its clear that work is going on but this did not effect us. We stayed in a superior twin room which was large and very clean. The furniture looked a little worn. We ate at the restaurant for evening meal and the food was brilliant, very slow in bringing drinks and the staff were not as organised as they should have been. Breakfast was great but again the staff seemed a little dis-organised. Overall a great stay, great position in Harrogate. Would love to stay again once the work has been completed

A guest said...

87 %
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Stayed 1st February 2019

Had a lovely night away refurbishment going on but that didnt spoil our visit. The food was amazing and plenty choice. Hopefully can come back again once all the works have been complete.

Allan Wilkinson said...

67 %
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Stayed 27th January 2019

Nice room once they gave us the correct room.. Would be better if there were no workmen on site. Breakfast was great plenty choice nice restraunt.. Evening meal wasn't for us. No basic roast dinner or good old English food.. Overall pleasent stay staff were great..