Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

Scotlands Spa Hotel, Pitlochry

40 Bonnethill Rd, Pitlochry, PH165BT, UK

Guest Reviews

Overall Guest Rating

78%

marie mccabe said... Hotel has replied

64 %
100%
90%
0%

Stayed 11th June 2013

food was poor. lack of choice.menu for dinner had only 3 choice of main course.1meat,1 fish and one veg.do not think I would return.had been to this hotel previously and was quite satisfied.

Hotel reply...

Thank you for your review sorry you feel we don't offer enough choices on our menu, we have changed our menu's since Jan this year and will again change in Oct offering i would say a good varied menu again sorry you never enjoyed your meals with us. Regards Donald

s Judge said... Hotel has replied

67 %
70%
60%
70%

Stayed 31st May 2013

All in,a very exceptable 3star hotel Usual problems with language barrier with foreign staff but all very pleasant. Did not buy one drink,wont incourage the total rip off prices they charge,their loss !

Hotel reply...

Thank you for your review and thank you for your comments, sorry you feel our bar prices are on the high side. Regards Donald

Christina Price said... Hotel has replied

94 %
80%
100%
100%

Stayed 29th May 2013

Pleasantly surprised by the quality of the food in the dining room. Have stayed here many times in the past and would rate the food the best we have tasted. The service was also exellent in the dining-room way above expected for the money paid.

Hotel reply...

Thank you for all your lovely comments and will pass your comments onto my chef Regards Donald

Mrs Forrest said... Hotel has replied

90 %
100%
90%
80%

Stayed 7th June 2013

enjoyed our stay at scotlands hotel pitlochry staff were nice bedroom a good size plenty of room food was good

Hotel reply...

Thank you for all your lovely comments, glad you enjoyed your stay Regards Donald

george sibbald said... Hotel has replied

60 %
70%
70%
40%

Stayed 29th May 2013

Really no complaints about hotel. The only comment would be the poor choice on the set menu and the prices on the al a carte menu. Very good breakfast.

Hotel reply...

Thank you for your comments, sorry then menu wasn't to your liking, the a la carte is i would say very well priced sorry you don't agree. Regards Donald

Henry Melrose said... Hotel has replied

94 %
80%
100%
100%

Stayed 26th May 2013

Enjoyed our 2 day stay-no complaints whatsoever,would go back again.

Hotel reply...

Thank you for your review and your lovely comments Regards Donald

Marie-Anne Campbell said... Hotel has replied

60 %
60%
50%
70%

Stayed 31st May 2013

The hotel reception area could do with a face lift as it was very worn looking and didn't create a good first impression, the whole hotel also had a very 'foosty' smell about it. The room was smaller than we expected from looking on the website. There is a lift which we've never ever seen the like of before... it's really old, odd even, and it carpeted from floor to ceiling in a hideous old frayed carpet!! The breakfast area looked tired too - in all, I think this hotel could do with a wee bit of cosmetic work done to it. We thought it would be much better than it was for the money spent. As far as the staff and service was concerned, some were better than others! We wouldn't stay here again... just because the experience didn't meet our expectations for the cost we were paying. On a more positive not, the location was good and very central.

Hotel reply...

Thank you for your review, yes our lift certainly is odd but in good working, we have a twice yearly re-paint of all our corridors and bedrooms it is an old building as for the foosty smell not sure what or where your getting that from, i do agree we do need money spent specially in carpeted areas, thanks again for your review Regards Donald

J barrow said... Hotel has replied

80 %
80%
80%
80%

Stayed 22nd May 2013

Found everything very good apart from the initial welcome and directions to accommodation.

Hotel reply...

Thank you for your review, very sorry your welcome was not as good as normal not sure what room you were in but all rooms but we have ample signage to all rooms, thanks again for your comments Regards Donald

Jim Houston said... Hotel has replied

94 %
100%
90%
90%

Stayed 30th May 2013

Excellent hotel: helpful staff, quiet efficiency. Good meals, excellent easy to use leisure facilities, central location, calm, family atmosphere.

Hotel reply...

Thank you for your lovely review and will pass your comments onto all my staff Regards Donald

Jim Houston said... Hotel has replied

94 %
100%
90%
90%

Stayed 23rd May 2013

Another excellent stay: good spacious room with a view to countryside. Good food, friendly helpful staff. Well run leisure facilities: lovely relaxing pool.

Hotel reply...

Thank you for your review and for all your lovely comments Regards Donald

margaret owen said... Hotel has replied

84 %
80%
80%
90%

Stayed 26th April 2013

we had a lovely time all the staff were very help full and meals were very good.

Hotel reply...

Thak you for your lovely review glad you enjoyed your stay with us Regards Donald

Elaine Clark said... Hotel has replied

77 %
90%
80%
60%

Stayed 16th April 2013

Breakfasts great choice but main course at dinner could have a lot better choices when on dbb offer.

Hotel reply...

Thank you for taking the time to review your stay with us sorry you didn'y enjoy our main course options we do offer a large A La Carte also with a small surcharge Regards Donald

carole yardley said... Hotel has replied

57 %
70%
50%
50%

Stayed 12th April 2013

room could have been cleaner a lot of dust on skirtings, wardrope runners etc. inside of bathroom door covered in white splashes,definately wouldnt pass The Four in a Bed test.dinner of lamb on the sat night was inedible no alternative offered,other guests i spoke to also complained about the same.all that said i would consider staying there again.

Hotel reply...

Thank you for your review sorry you found your room on the dusty side normally my house staff are very good my apologies, sorry you were not offered an alternative for your lamb dish. Regards Donald

Ian Clark said... Hotel has replied

80 %
80%
80%
80%

Stayed 5th April 2013

Good location for getting about around and in Pitlochery.Could do with more choice on fixed menu and a little plainer food too rich for some.Very good breakfast sets you up for day.Very good room.

Hotel reply...

Thank you for your kind review our new menus have been getting mixed reviews just personal taste's glad you enjoyed your breakfast best meal of the day Regards Donald

Mrs Watt said... Hotel has replied

80 %
70%
90%
80%

Stayed 3rd April 2013

Hotel rooms were pleasant although small. I found the bed a bit hard but my husband liked the bed and my daughter (in a single room) had no problem with her bed either. The corridors were dull looking and could do with brightening up. The spa area was small but very clean and we used the facilities a couple of times during our stay. Staff were all very pleasant and helpful without exception. The restaurant area was nice and all of the food was of a very good standard. We had booked on a deal but the set menu provided good choice and variety and we had a bottle of house wine each night. The breakfast menu also had plenty of choice and the black pudding was really tasty as was the haggis. The hotel is right in the centre of Pitlochry and handy for shops etc. I would stay here again.

Hotel reply...

Thank you for your lovely comment apologies that your bed was to hard we did change 50% of our beds last year and hope to do the other 50% this year Regards Donald

Colin McLean said... Hotel has replied

57 %
70%
90%
10%

Stayed 10th February 2013

Very good service. Nice rooms and spa area. Food was a big let down.

Hotel reply...

Sorry to read you never enjoyed our meals with us my apologies Regards Donald

Fraser Murray said... Hotel has replied

84 %
70%
90%
90%

Stayed 25th March 2013

Staff very helpful, food great, room clean and tidy. Only complaint no way to turn the heat down in the room at night. Thermostatic valves missing from radiators, made it difficult to sleep.

Hotel reply...

Thank you for your lovely comments and we have been going room to room sorting the heating controls. Regards Donald

Linda Fleming said... Hotel has replied

70 %
70%
80%
60%

Stayed 8th March 2013

Was a lovely readitional looking hotel and staff were very friendly. The sauna, steam room, jacuzzi were all very relaxing. The Michael Buble tribute night was very enjoyable, great tribute singer.

Hotel reply...

Glad you enjoyed your stay with us and he will be back Regards Donald

Mrs Kelly said... Hotel has replied

97 %
100%
100%
90%

Stayed 29th March 2013

Family holiday over easter break, 2nd time we have stayed and will return. Hotel excellent. Staff helpful. Pool and gym well maintained

Hotel reply...

Thank you for your lovely comments and hope too see you again soon Regards Donald

Charlotte McCallum said... Hotel has replied

74 %
30%
100%
90%

Stayed 18th March 2013

Food very good - bedroom tired - requires re-furbishing.

Hotel reply...

Thank you for your comments and will pass onto my directors but glad you enjoyed your stay with us Regards Donald

Janet Rees said... Hotel has replied

64 %
40%
70%
80%

Stayed 30th March 2013

Very nice hotel staff are all lovely, the bedrooms are fine slight smell in our toilet maybe the drains.

Hotel reply...

Thank you for taking the time to review your recent stay with us glad everything went well and will get maintenace to check out the room toilet. Thanks again for your review Regards Donald Macleod Manager

Julie Richmond said... Hotel has replied

94 %
100%
100%
80%

Stayed 23rd February 2013

Nice hotel, lovely room, good dinner and breakfast

Hotel reply...

Thank you for taking the time to review your recent stay with us and glad you had such a wonderful stay Regards Donald Macleod Manager

Tom McGhee said... Hotel has replied

67 %
50%
70%
80%

Stayed 15th February 2013

Thoroughly enjoyed the stay, although our room in the annexe was far smaller than that of our friend's. However, the food was excellent and the staff friendly.

Hotel reply...

Thank you for taking the time to review your recent stay with us glad you enjoyed your stay sorry your room was on the small side unfortunatley all rooms are not the same size just the luck, thanks again for your review Regards Donald Macleod Manager

G Findlay said... Hotel has replied

87 %
80%
100%
80%

Stayed 15th February 2013

All staff very friendly and helpful. Service at reception and in restaurant was excellent. No complaints at all about our stay at Scotlands and the children in our group did not want too leave. Look forward to our next visit.

Hotel reply...

Thank you for taking the time to write such a lovely review i will pass your comments onto all my staff, thanks again Regards Donald Macleod Manager

Kevin Mcccann said... Hotel has replied

57 %
70%
60%
40%

Stayed 14th February 2013

Had a really bad tummy after something I ate, may have been the trout or onion tart, got home and still feeling poorly.

Hotel reply...

Thank you for taking the time to review your recent stay with us, sorry to read your not feeling your best hope you get better soon Regards Donald Macleod Manager