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Arrochar Hotel, Arrochar

Main Street, Arrochar, G837AU, UK

Guest Reviews

Overall Guest Rating

72%

James Paterson said... Hotel has replied

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Stayed 19th September 2014

The Hotel is situated on the banks of Loch Long With stunning views .Staff are friendly and helpful. Hotel is clean an tidy and great value for money.A very enjoyable stay thank you :)

Hotel reply...

We enjoyed yhour company and looki forward to your return. Regards David

S Flynn said... Hotel has replied

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Stayed 19th September 2014

Had a lovely stay, nice hotel would rate as 3 star. Disappointed in booking as booked double room , and got there to find we had been allocated twin, when queried this, the manager told us they don't have a lot of doubles as hotel mainly used by coach trips. Had lovely view from room, though wouldn't of booked if knew it was twin. Service and staff, were fantastic, cleaning of room could be better, would stay again , had a lovely break.

Hotel reply...

Many thanks for your comments. Unfortunately we do have a limited amount of doubles but we hope this does not put you off staying at this stunning venue in the future Regards David

Edward Mather said... Hotel has replied

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Stayed 19th September 2014

Hi I booked a double room but was given a twin room as there was none available The bedroom was ok but the bathroom smelt of dampness and was badly in need of an upgrade

Hotel reply...

Sincere apologies regarding your discomfort. We are glad you enjoyed the service and food and look forward to your return. Regards David

Christine Pannell said... Hotel has replied

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Stayed 19th September 2014

A hotel that doesn't do doubles!

Hotel reply...

We have a limited amount of doubles at this hotel. Some are situated at the front of the hotel , some at the rear. We hope the lack of doubles did not impede your enjoyment of this stunning area. We look forward to your return

Carol Louden said...

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Stayed 11th September 2014

Everything about the hotel was good. The food was delicious portion size acceptable room clean n tidy. Staff were really friendly and eager to please. We had no complaints about our stay at all.

Mr Henderson said... Hotel has replied

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Stayed 11th September 2014

Thourghly enjoyed our stay, lovely positioned hotel, friendly helpful staff,good food, clean, only blip if I can even call it that was we were asked what time we wanted dinner and presumed that would be the time for both nights but apparently you have to book a time each night and for a split second when we went for dinner on the second night we thought we were going to be turned away but it was okay, so I think it should be made more clear that you have to book a time each day for dinner, apart from that everything about our stay was very good.

Hotel reply...

There is a sign on the door asking you to book for dinner, but we will look at ways of clarifying that. Thank you for your comments. We are dilighted you enjoyed your stay and we look forward to your return. Regards David

Mrs Watt said...

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Stayed 5th September 2014

Very good value for money. Lovely location. Food was very good too. Bedroom spacious and clean; pleasant bar, friendly staff. We did wait one hour for our wine on one night, but that would be my only criticism.

Noel Hudspith said...

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Stayed 26th August 2014

More emphasis on non surcharge meals on the dinner menu, greater thought needed to enlarge the list of standard food options.

elizabeth walker said...

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Stayed 17th July 2014

beautiful location, lovely staff but the food was very basic. I ordered a prawn cocktail and its the worse ive ever had especially in a area renowned for sea food. Up the price to buy better quality ingredients

Mr Connelly said...

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Stayed 3rd May 2014

We were rather disappointed at the service from one waitress in particular who's manner was quite rude and virtually threw the dinner plates on the tables. She wasn't the least bit helpful when we asked for anything like salt, spoons glasses. We also queried why my father in law had to pay a surcharge for a single room when he was in a single room with a single bed. The reply we got was unsatisfactory

Mr Paterson said... Hotel has replied

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Stayed 3rd May 2014

must admit the hotel was not our first choice but after spending a few days there would highly recommend the hotel. The location is amazing. Rooms just what you need for a chill out time, warm and very clean. Food was excellent as was the service

Hotel reply...

Many thanks for thaking the time to post your comments. We look forward to your return visit. David

Glynis Gibbs said... Hotel has replied

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Stayed 4th April 2014

Room with beautiful views- just a pity the weather was so wet!

Hotel reply...

Many thanks for staying with us . We are working on a rain dance David

Scott Spittal said... Hotel has replied

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Stayed 14th February 2014

Breathtaking views of the Loch and Arrochar alps, friendly helpful staff, well worth the money. I think a trip back in the summer is on the cards

Hotel reply...

Thank you for your comments we look forward to your return

Ethel Thomson said... Hotel has replied

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Stayed 7th February 2014

hotel was great value for money we would go again

Hotel reply...

Thank you for your comments. We look forward to your return David

H Pearson said... Hotel has replied

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Stayed 21st February 2014

First room we were given was disgusting. It had obviously been flooded and had never been dried out. It had an overwhelming damp and sour smell. The room hadn't been dusted or hoovered. I explained that I was asthmatic and asked to be moved to another room - staff managed to give me another room that was a bit better - but still was in need of a good clean. My friends arrived later and their room was no better - coffee had been splashed up the wall and hadn't even been wiped off. Their room was also very damp and toilet had a disgusting sewage smell coming from it. They also asked to be moved but there was no other rooms available. Very disappointing.

Hotel reply...

Sincere apologies for your dissapointing stay. Please contact the hotel direct. Ask for David.

William Rogers said... Hotel has replied

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Stayed 18th January 2014

Staff were excellent attentive & friendly from reception to restaurant. The bedroom although a loch view was needing some tlc (& a lock on the toilet). Price was great but same 2 main courses from night out of 3.

Hotel reply...

Many thanks for your comments. Menu has been attended to Regards David

Patricia Middlemist said... Hotel has replied

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Stayed 27th December 2013

Paid for upgrade to suite on arrival, but room was like being in a wind tunnel - impossible to heat, even with additional heater. Next day, moved to better cosy room, and were given refund of additional upgrade amount. Staff were helpful and polite.

Hotel reply...

Many thanks for your comments. We look forward to your return Regards David

James Clements said... Hotel has replied

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Stayed 8th December 2013

Just back from a lovely, relaxing two night break. Would definately consider a return visit.

Hotel reply...

We look forward to your return visit Regards David

Alex Mitchell said... Hotel has replied

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Stayed 30th November 2013

Room was terrible. Poor level of cleanliness, TV situated in an awkward position in relation the the bed. No power socket near the bed. Window looked directly into another window - the view couldn't have been worse. Toilet didn't flush and toilet door didn't lock. On a positive note, the food was fairly good and the staff were great.

Hotel reply...

Comments have been taken on board and we thank you for staying with us. We look forward to your return . David

thomas gibbons said... Hotel has replied

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Stayed 29th November 2013

been to the hotel a few times as its a wee gem of a hotel i love it,the staff are lovely,they go out their way to help.Just got back from another 2 day stay and noticed its been done up now and the menu has now changed for the best as food was lovely cant wait to go back

Hotel reply...

thank you for the kind comments. A pleasure to have you stay with us Regards David

ANDREW BAIRD said... Hotel has replied

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Stayed 29th November 2013

COSY BEDROOM WITH VIEWS ACROSS THE LOCH. FOOD EXCELLENT, WITH GOOD CHOICES FOR BREAKFAST AND DINNER.DINNERS WERE PARTICULARY EXCELLENT WITH REALLY DELICIOUS DISHES. STAFF WERE PLEASANT AND HELPFUL

Hotel reply...

A pleasure having you stay with us. Hopefully we will see you again in the not too distant future David

elizabeth dickson said... Hotel has replied

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Stayed 13th November 2013

Had a fabulous break in this hotel. We were given a room with a view of the loch. Food was lovely and staff friendly. Excellent value for money.

Hotel reply...

Many thanks for your comments. We look forward to your return. David

Sam Gault said...

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Stayed 15th October 2013

We stayed here on a 2night DBB break in October, we cannot recommend this hotel highly enough, I do not know why it has a 2* rating as the food, accomodation, service and overall experience was first class. Stunning views of the loch which were breath taking. Looking forward to our next visit which can't come quick enough.

Janice Macleod said...

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Stayed 24th August 2013

We had a really nice stay on Saturday night we were not offered a sweet and the cooked breakfast was cold I did mention to reception as we checked out and the did apoligise

James McQuillan said...

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Stayed 7th September 2013

I was disappointed that despite requesting a loch view, our allocated room was at the other side of the Hotel with a stunning view of a dead tree! Receptionist on duty was very helpful in trying to find an alternative but was unsuccessful for our first night. This room was very small and not very appealing. However, all credit to the Hotel, we were moved into a beautiful suite for our second night. This was a very well appointed room with absolutely stunning views from each of the 3 windows and our second day was very memorable.