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Arrochar Hotel, Arrochar

Main Street, Arrochar, G837AU, UK

Guest Reviews

Overall Guest Rating

72%

Gordon Flynn said...

44 %
40%
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30%

Stayed 5th April 2015

Hotel was liveable but food was of poor quality, was as shame, hot chargrilled tiger prawns on lettuce and cucumber just doesn't go lol Sunday roast was very poor, beef was really over cooked and was slemmy yuk....

elizabeth dickson said...

94 %
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100%

Stayed 25th March 2015

Been to Arrochar Hotel previosly and really enjoyed my stay again. Staff are so friendly and food is excellent. We had a room with a fantastic view of the loch and Ben Arthur. Would definitely recommend this hotel.

linda Doolan said...

77 %
80%
80%
70%

Stayed 7th March 2015

Lovely room overlooking the loch. Very comfortable.

Robert Hall said...

84 %
70%
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80%

Stayed 7th March 2015

Stayed at the Arrochar for two nights recently, very enjoyable stay, however we felt the room could do with a facelift, apart from that found all the staff to be very helpful and exceptionally pleasant to us, nothing was any trouble to them, will go back

A guest said...

70 %
80%
70%
60%

Stayed 7th March 2015

Best Available Room Allocated was purchased but on arrival we were given a very very small single room at back with a small double bed pushed up to a wall! After returning to reception we were then given a superb front facing large double room with bath!!! This should have been allocated in the first instance.

Patrick Kelly said...

64 %
40%
80%
70%

Stayed 21st February 2015

Had another enjoyable time. Only disappointment this time was the room. No view and room very small and in need of upgrading. As we only paid

alex adams said...

84 %
80%
90%
80%

Stayed 21st February 2015

great value formoney,

david Osborne said...

70 %
70%
70%
70%

Stayed 13th February 2015

Our expectations of this hotel were met, given the rating that it has. We chose to book because of the tribute acts that were performing. The 1st night was Elvis, who was ok, the second night was the "rat pack"..which happened to be just a solitary gentleman called Raymond and he wasn't very good at all, in fact he sucked the life out of the place. The hotel needs a lot of TLC, in a lot of places, particularly the public access locations such as the corridors, you only have to stand at one end and look toward the other end and if you can see a picture hanging straight and level on any wall, then you are a better person than i. All in all, the location is superb, the food was ok, the accommodation was ok, the service was ok, the staff pleasant enough but the hotel needs love, lots of it and some energy pumped in wouldn't go amiss either. Based on this showing , we won't book with CB again...sorry

john howat said...

90 %
70%
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100%

Stayed 13th February 2015

The only thing that let it down was the main reception & entertainment seating area... Also the entertainment wasn't great both nights...

R Francis said...

70 %
30%
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80%

Stayed 13th February 2015

Elvis was good and food was lovely, staff were friendly. My only complaint was that the walls were paper thin and you could here everything from next door. I was wakened at 5.20 am with the next door neighbours telly switched on and loud talking. Can't account for noisy neighbours though.

helen hagan said...

70 %
60%
80%
70%

Stayed 13th February 2015

had a lovely time i booked 3 rooms for 6 people , but i didnt like my room as it was room 215 and next to lift and door banging all the time then a fire door banging after lift door then floor squeeking outside room door . i was actually crying in tears with tiredness i got moved next day but to a twin room number 8 facing a wall but not many people walked by so was quiet . food and staff were really good but entertainment on the 2nd night was terrible ly mostly everyone left and went to pub down the road because of this was supposed to be rat pack tribute and was just one old man singing out of tune and giving a history lesson on every son ,will defo be going back but will make sure he is not the entertainment that week end , thanks

Patrick Kelly said...

80 %
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80%

Stayed 6th February 2015

Enjoyed another stay at Arrochar. Waitress remembered us from our last visit which was nice. Only negative was the entertainment on Saturday night but suppose it was better than nothing.

JOHN SCOTT said...

80 %
80%
80%
80%

Stayed 23rd January 2015

Booked 3 night DBB Burns weekend. Great location,good food and fun entertainment on the Saturday night.Excellent value for money.

J McMonagle said...

84 %
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70%

Stayed 18th January 2015

We stayed for one night on a DBB deal which was excellent value... The room nice and comfortable, but was cold due to the drop in temperature. I called the reception regarding this and was furnished with a heater immediately.. The food was very nice and the overall service was spot on.... Would defineately return to the arrocher hotel....

A Lightbody said...

80 %
80%
80%
80%

Stayed 9th January 2015

Arrived to a lovely welcome, room was on the first floor which was good as I'm not good with stairs. Evening meal was good with a good variety and staff were very helpful. Entertainment in the evening was ok.

Teresa Reynolds said... Hotel has replied

100 %
100%
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100%

Stayed 27th December 2014

The hotel was very nice even had entertainment food was lovely

Hotel reply...

Many thanbks for your comments we look forward to your return

Patrick Kelly said...

87 %
80%
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90%

Stayed 27th December 2014

Had a lovely stay at Arrochar Hotel. View from bedroom of the loch. Food great and staff friendly and efficient. We are going back for two nights in February!

Robert Robb said...

80 %
80%
70%
90%

Stayed 27th December 2014

Usual aged hotel but still reasonable

Jamie garder said...

70 %
70%
70%
70%

Stayed 27th December 2014

Enjoyed our one night stay DBB which we found to be great value. We where given 2 rooms to choose from one with loch view which we choose. Food good we paid a supplement to pick something of the menu we preferred. Overall a enjoyable stay.

Mrs Innes said...

37 %
30%
30%
50%

Stayed 30th November 2014

under the toilet rim there was black filth, the receptionist could do nothing about this until morning when manager was in. I spoke to him and he came to room to look at it and agreed it was filthy. he asked m not to get in touch with yourselves as he would deal with it and offered us a complimentary stay which he would get in touch with us about. as it is now 9th January it looks like he has forgotten all about us. the hotel is in an ideal location with very beautiful views from bedroom windows, but overall bedrooms very very tired looking. As for the food, one of our bread rolls at dinner was still frozen in the middle and the apple pie was still cold in the middle.

Tony Cottam said...

100 %
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Stayed 21st November 2014

We had an excelent time and the staff could not have been more helpful and considerate.The food was gorgeous and so well cooked. We cannot wait to return there again. Thanks to all for a wonderful break.

dawn mclauchlan said...

44 %
70%
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30%

Stayed 21st November 2014

I was disappointed with the hotel it wasn't as shown on web .

Fiona Ireland said...

57 %
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Stayed 21st November 2014

When we arrived the hotel had no record of the booking - took about 15 minutes for them to sort us out.

MARILYN HAY said...

80 %
80%
80%
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Stayed 31st October 2014

we booked for tom jones tribute but were not informed it was cancelled plus how come the drinks seem to increase every time I went up for the same drink

Nicole Hunter said... Hotel has replied

0 %
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Stayed 5th October 2014

Booked for my grandparents for my Grandad's 70th birthday and their 49th wedding anniversary. Called in advance to advise this. Upon check-in no interaction from staff, first room terrible smell of sewage so asked too move room - no apology, 2nd room no better. Dinner - asked three times to pay by a rude gentleman even though this was included. Commented on the food being terrible as well as the customer service from the staff. Only positive is the lounge and view. Huge disappointment!

Hotel reply...

Very dissaponted to read your comments. The standards you have described are not acceptable and definately not the norm for this hotel. Sincere apologies. David