Riverside Lodge Hotel, Irvine

Stayed 22nd October 2021

Amazing service at reception! Our room was an upgrade and was beautiful and the couple we went away with where also giving a lovely room. Great service for dinner and the food was amazing and the presentation on some of our dishes was also very nice. Breakfast service was also very good with the girls coming around topping up your tea/coffee.

Stayed 23rd October 2021

Fantastic stay again at Riverside lodge. Staff were great and food was delicious too.

Stayed 20th October 2021

On 20th Oct my wife and I stayed for 2 nights B/B with dinner on the 2nd night. We had an excellent stay, all staff were friendly, welcoming and professional. We were given a complimentary room upgrade which was exceptional. The food and service in the restaurant was memorable. Highly recommend

Stayed 21st October 2021

Overall standard of the Hotel was good but breakfast was a disaster. With Covid rampant again the set up for breakfast left a lot to be desired. The Hot Buffet counter and the Continental/cereal table were so close together guests could not pass each other. For the hot counter guests had to serve themselves all using the same serving spoons (thats an open invitation to spread covid and any other germs that people might have). There was no control over how many guests could come for breakfast at any one time causing long queues. The clearing of tables was very slow, also an issue with the evening meal. Even after Covid is under control I would think twice before returning to this hotel, the catering was a shambles.

Stayed 22nd October 2021

Thought sat nav had taken us to wrong location as its in middle of new housing estate. Check in was quick but were given a twin room in error. Receptionist very friendly and helpful and quickly changed. Rooms quite "tired" and not as modern as the rest of the hotel. Bed fairly comfy but no mattress protector, sheet too short and slipped off corners during night. Pillows flat. Room clean but bit dated furniture. There was a large round glass table at side of bed which partner hit his head off during the night! Due to houses facing straight into hotel felt little privacy and had to keep curtains closed. Booked dinner B&B which was quite good value. Good choice on menu, couldn't fault dinner. Bar area is really lovely, very modern and not overly expensive for a 4* hotel. Lovely big outside seating area, shame it was raining. Breakfast buffet style, usual choice of cooked items but very little choice if you don't want cooked option. Only yoghurts and cereal ( would have been nice to have croissants/nice bread rolls) Overall had a pleasant stay, good value. If you are looking for a change of scenery with nice dinner and drinks then worth a visit. Not situated in area where you can go for nice walks so if that's what you are looking for you will be disappointed.

Stayed 22nd October 2021

Reception staff very friendly and helpful. Afternoon Tea, lunch and dinner lovely. Breakfast did not have a great choice as no potato scones, croissants, pastries, porridge and only one choice of egg. Rooms need updating as furniture looks old and a bit shabby. Bathrooms and showers need updating as tiles chipped and showers yellow with age. Bedrooms and bedding were clean though.

Stayed 18th October 2021

We’ve just returned from a short break at the Riverside Lodge and it’s fair to say we’ll be back. From start to finish staff went out of their way to accommodate you and the value of this break was fantastic.

Stayed 17th October 2021

Had a very enjoyable 2 night break at the Riverside Hotel. Lovely bedroom with a welcoming bottle of wine. Hotel spotless, staff very helpful. Good choice at breakfast and main meal.

Stayed 17th October 2021

Had a lovely stay. Staff were very friendly. Our Labrador Zooey made very welcome too.

Stayed 15th October 2021

Have returned to stop at the Riverside Lodge on multiple occasions and have always been happy with the service, room condition and food provided

Stayed 15th October 2021

Reception and bar area really lovely and was nice to sit and chill and have a few drinks. The food in restaurant was also lovely, the only let down was the service at dinner was poor. The rooms are standard and the only compliant I had was the mattress was done, would do to replace it but Other than that I would recommend this Hotel.

Stayed 16th October 2021

Lovely hotel - beautiful spacious and very clean room Good great and staff absolutely brilliant

Stayed 13th October 2021

Must admit the foyer was beautiful. First room we were allocated on 2nd floor was tatty and also too far away from dining room for my husband.However contacted reception and was given a lovely room on ground floor.Meals were lovely,service a bit slow and the brown bread was mouldy at breakfast I mean VERY mouldy.

Stayed 13th October 2021

A nice hotel, room was spacious and room warm and comfortable. The food was good and the price was very reasonable. Staff seemed efficient and friendly. No complaints about the hotel at all.

Stayed 14th October 2021

Excellent value, good service and food, but let down by a below average breakfast. Very unusual to have tea and coffee served by extremly busy waitress staff on demand - the usual pot of your choice, served to your table, is much more convenient.

Stayed 2nd August 2013

Enjoyed our stay

Stayed 11th October 2021

Main area of the hotel are clean and modern. Our room was functional but needed updating. That said it was clean and tidy. The hotel was busy so good service was a little slow. In general the dinner was very good as was breakfast. The hotel is out with the town centre area but is easy enough to get to. Overall it was excellent value.

Stayed 10th October 2021

Fabulous hotel staff very friendly and attentive, food was amazing too. What a great deal we even got a free upgrade. The bottle of wine was a bonus and free. Have been a few times and the hotel has been refurbished beautiful will defo return.

Stayed 10th October 2021

Not a great experience this visit !! I have been to this hotel on a few occasions with no problems but on this occasion i was burned on my fingers by my food plate which was given to me by a member of the management may i add without any warning the plate was hot !! This was after i sent back my steak which was so tough and un edible! I did get an accident report and the overall manager came and re did this and gave us the 2 drinks we had on the house and never even ate the food !! I never seen or heard from her again throughout my stay to even ask how my burn was not very professionally in my eyes so not a very good experience all in all !!

Stayed 10th October 2021

Not a great experience this visit !! I have been to this hotel on a few occasions with no problems but on this occasion i was burned on my fingers by my food plate which was given to me by a member of the management may i add without any warning the plate was hot !! This was after i sent back my steak which was so tough and un edible! I did get an accident report and the overall manager came and re did this and gave us the 2 drinks we had on the house and never even ate the food !! I never seen or heard from her again throughout my stay to even ask how my burn was not very professionally in my eyes so not a very good experience all in all !!

Stayed 10th October 2021

Not a great experience this visit !! I have been to this hotel on a few occasions with no problems but on this occasion i was burned on my fingers by my food plate which was given to me by a member of the management may i add without any warning the plate was hot !! This was after i sent back my steak which was so tough and un edible! I did get an accident report and the overall manager came and re did this and gave us the 2 drinks we had on the house and never even ate the food !! I never seen or heard from her again throughout my stay to even ask how my burn was not very professionally in my eyes so not a very good experience all in all !!

Stayed 10th October 2021

We paid extra for a double / double room and it was really good with patio doors overlooking a landscaped area. The hotel has a nice restaurant and the food and service were excellent, would recommend a stay at this Hotel.

Stayed 20th November 2015

Stayed here and found the staff extremely friendly and helpful. Hote could have done with a refurbishment. Won’t stop me going back

Stayed 7th October 2021

Very modern interior in bar and restaurant. Staff couldn't do enough for us, food was excellent. Bedroom could do with a freshen up but very comfortable. Overall great value for money.

Stayed 25th September 2021

Lovely Foyer,restaurant and bar food was very good and staff very friendly. Room was a bit dated especially the bathroom and shower, and room door had to be banged shut every time. Would be ok for one or two nights but no longer.