Carnoustie Golf Hotel & Spa, Carnoustie
Guest Reviews
Overall Guest Rating
87%
Overall Guest Rating
87%Isobel Watt said...
Stayed 22nd October 2012
ENJOYED OUR STAY COMFORTABLE HOTEL STAFF VERY FRIENDLY
Andrew S Summers said...
Stayed 22nd October 2012
The food rating was dropped because of the breakfasts which were ample but expect better from a four star.
Elaine Clark said...
Stayed 16th October 2012
everything was great in hotel dining reception and bedroom . what let it down slightly was the long wait between courses at dinner.
Mr Gordon McPherson said...
Stayed 12th October 2012
Very well presented hotel. Staff very smart and polite.
Anne McLachlan said...
Stayed 29th September 2012
My husband and I stayed for a 2 night DBB, on arrival, which we were early by over an hour, we were told a room was in fact ready for us and that we had been upgraded to The Carnoustie Suite, we were delighted at this as we've never been upgraded in the past. The room was lovely, very comfortable and overlooked the golf course. The food was also excellent, before we came we read some of the other reviews and felt that maybe we shouldnt have booked but we are glad we did some people just love to moan. The staff were all very nice and couldn't help enough, we also used the swimming pool etc which was also good, all in all we had a lovely stay here and will definitely come back.
Jacqueline Derrick said...
Stayed 23rd September 2012
An excellent romantic stay in a wonderfull hotel.
Graham Campbell said...
Stayed 21st September 2012
Great hotel & handy for a selection of good golf courses,would go back.
Graham Totten said...
Stayed 21st September 2012
staff very friendly and attentive. food was excellent. Only criticism would be that the general hotel and room decor requires an update.....having said that still had a very enjoyable stay.
Linda Doak said...
Stayed 21st September 2012
We had an issue with charges as the Classic Britain deal apparently only gave us an allowance of
John Lang said...
Stayed 12th September 2012
We were very pleased with our stay and particularly impressed with the helpful and friendly staff.
M Dignan said...
Stayed 1st August 2012
As we were upgraded on arrival for which we wre very grateful, this review may give a slightly distorted view of the accommodation. We found the staff at all levels to be very attentive and helpful and especially welcoming in the dining room, they were a credit to the hotel.
L McPhee said...
Stayed 12th July 2012
We loved this hotel. We are not golfers but found it perfect for a short relaxing break. Every member of staff was helpful and welcoming. We requested a room with a view and were given exactly that. We also appreciated the ice machines on our floor.
Corrie MacFarlane said...
Stayed 2nd June 2012
Overall the hotel was nice, bedroom and leisure facilities very good. Felt the service lacked a bit though, it was a busy holiday weekend and can understand the pressures but we had to ask staff each morning for tea and toast which we didn't receive until after we had finished our breakfast. There were also ants crawling around on the breakfast table which was very off-putting.
Edward Ward said...
Stayed 18th May 2012
My husband and I recently stayed at The Carnoustie Hotel and Spa Hotel for three nights on a DBB basis for two nights and a BB basis for the third night. We checked in on the 18th May 2012 and checked out on the 21st May 2012, to celebrate my 30th birthday. We were dissatisfied by the service received throughout our stay. It was the lack of attention to detail that partially spoiled our stay. At breakfast on the first morning both myself and my husband requested sauces for our breakfast, we had both finished our breakfasts and no sauce came. On the second morning at breakfast again we requested sauces, this time when ordering our breakfasts, to avoid the disappointment we
Andrew Tait said...
Stayed 16th May 2012
My wife and I had a great few days at the Carnoustie hotel,from the time we arrived at the reception, to the cleanliness of the room and the view from our window, plus the service we received from the staff in the dining room morning and evening was superb. We will be back again soon.
Iain Connolly said...
Stayed 11th May 2012
Lovely stay at the Carnoustie Golf. Hotel is located in a very picturesque location. Rooms were of a high standard. Food at dinner and breakfast was also of an equal high standard and well presented.
Denis Howe said...
Stayed 8th May 2012
Enjoyable stay.
R Thomson said...
Stayed 8th May 2012
clean and friendly hotel with very helpful staff spa worth a visit and would recommend to a friend. Hope to return sometime.
J Gaughan said... Hotel has replied
Stayed 25th April 2012
Our booking was not on system when we arrived. Cups and glasses in room not cleaned each day. Food reasonable but service very poor due to not enough staff. Over charged by
Hotel reply...
Thank you very much for your review. Feedback from our guests is always appreciated, discussed and shared, to help us improve the quality of product and service we deliver to our guests. I apologise for our failing to meet your expectations on this occassion but do assure you that your experiences are not typical.
K McSherry said... Hotel has replied
Stayed 20th April 2012
I paid extra for a superior room and was very disapointed that it was only superior due to the view of the golf course. We had to queue up both mornings for brakfast as there was not enough ready. The table we were seated at for breakfast had no table cloth and was far too small for four people. The TV did not work in one of our rooms. The showers were cold in the spa. I would not rate this as four star and was disappointed.
Hotel reply...
Thank you for your review. I was very disappointed to read your comments but do appreciate you bringing your observations to our attention. Our superior standard rooms are rooms that overlook the Carnoustie Championship Links. Your comments have been shared and discussed and will be used to help us provide a consistently correct quality of product and service to our guests.
Margaret Zachary said...
Stayed 9th April 2012
Enjoyable break only disappointment coffee not included with evening meal