Carnoustie Golf Hotel & Spa, Carnoustie

Stayed 19th October 2020

Nice hotel with warm and friendly staff. Restaurant was lovely and food was great. However disappointed with room, for a suite the decor was outdated with chopped furniture and the bathroom is advertised as ‘luxurious’, it is anything but, small and needing an urgent upgrade. Overall won’t stay again.

Stayed 18th October 2020

We had a lovely room and had paid for upgrade. Staff in restaurant and food very good. Downside was that the room was very noisy as big tables of people drinking outside despite bad weather and social distancing, door to bar banged constantly. Due to restrictions we were back in our room around 9, noise was disruptive before and after dinner.

Stayed 16th October 2020

Very safe with very good Covid19 preventive measures in place. Was very comfortable apart from the rare senseless idiots who are endangering the other guests.

Stayed 16th October 2020

In general the hotel was great. Sadly we weren't informed before arrival that the swimming pool was not available for use which was disappointing

Stayed 15th October 2020

Very enjoyable stay. Staff very helpful and friendly during this difficult period. Hotel was cleaned thoroughly and no issues. Looking forward to visiting again in the future.

Stayed 16th October 2020

In general the hotel was great. Sadly we weren't informed before arrival that the swimming pool was not available for use which was disappointing

Stayed 12th October 2020

Brilliant hotel from staff to accommodation views over golf course amazing food 1st class Great place to relax

Stayed 11th October 2020

Rooms lovely, staff very friendly and helpful only let down was food. Breakfast eggs cold as was first nights dinner. Very disappointed as last time we stayed here food was excellent

Stayed 3rd October 2020

this is a great hotel right on the golf course, the staff are great and go the extra mile,only down side bar area dissapointing for a four star hotel very drap

Stayed 30th September 2020

First class stay

Stayed 27th September 2020

This was a welcome break for our anniversary and having stayed here a few times there was no hesitation in returning even in the present climate. The hotel took all the precautions required to ensure staff and guests were safe , the staff were very friendly and also helpful that even with all restrictions they made sure your stay was a good one. Unfortunately with the virus there was limited leisure facilities but that did not spoil our stay. We will certainly return but hopefully in happier times.

Stayed 26th September 2020

We had a great stay. Everything was first class.Food and rooms were excellent. Staff were friendly and helpful. A special mention must go to Cheryl who was our waitress on the Saturday Night. We will hopefully return soon.

Stayed 27th September 2020

Was thoroughly looking forwards to our night away having stayed at Carnoustie previously. However, I was extremely disappointed with most aspects of our stay. And although I understand that certain adjustments need to be made due to covid - I found the hotel and staff to be very unorganised. When we arrived our room was clean and tidy, although the bed wasn’t even a full sized double bed. When I’m paying to spend a night away I expect to have a good nights sleep, however the bed was extremely uncomfortable and small and neither myself or my partner were able to sleep much overnight. This clearly isn’t the case in all rooms as we were staying with friends who had a much bigger and more modernised room, with a bed almost double the size of ours. So I guess we were just very unlucky with the room we were allocated. One of the reasons we booked the hotel was that we were informed that the leisure facilities were up and running again. However on arrival we learnt that this couldn’t have been further from the truth. Yes the pool was open and sectioned our for each party to ensure social distancing. But the changing facilities are all closed so we were expected to strip from our clothes at the side of the pool before entering. And when leaving we either had to put our clothes back on over soaking wet swimwear, or humiliatingly try to remove our swimsuits and get dressed with nothing but a towel to maintain our dignity. There needs to be another way to manage this, as I found the entire experience absolutely unacceptable. We stayed on the DBB package and although I understand that the restaurant was unusually busy for a Sunday evening, I found the service to be very chaotic. We had a number of different servers, no one seemed to know who was doing what. We ordered our drinks twice and were already eating our starters before someone brought them over. My partner ordered a steak with fries and for some reason was served these separately and had already ate most of his steak before his fries even came out. We asked three different people if we could order dessert and still waited over 20 minutes for one of them to come back. The food (when it eventually arrived) was all very good and tasty, however we found it difficult to enjoy when everything was so unorganised. Having stayed here before I was extremely disappointed with how much the hotel has changed, and unfortunately would not recommend for anyone else to stay here again!

Stayed 25th September 2020

Great stay as always. Good seemed to have improved since our last visit which was a pleasant surprise.

Stayed 25th September 2020

Great stay as always. Good seemed to have improved since our last visit which was a pleasant surprise.

Stayed 24th September 2020

Food and service in restaurant first class, reception and brvice also good

Stayed 21st September 2020

Love this hotel so peaceful and relaxing staff really can’t do enough for you. Great views from golf rooms but make sure you upgrade or you get car park views. Food was excellent as always will definitely be back.

Stayed 23rd September 2020

Hotel was lovely. A bit tired but was clean and staff very friendly and helpful. Lots of communication from hotel in days leading up to check in which was great so knew exactly what to expect. Meal and breafast were very good.

Stayed 22nd September 2020

A lovely hotel. Our room was spotless and had plenty of space to move around in. Highly recommended.

Stayed 21st September 2020

What a fabulous break we had at this hotel - food was amazing - room was gorgeous -well worth the small price we paid for an upgrade room - thanks to your offer - we had French windows with a gorgeous view over the 18th hole on the golf course -staff were lovely and could not do enough for us -despite the COVID restrictions - we felt very safe and very safe -

Stayed 21st September 2020

Lovely hotel. Staff very welcoming and friendly. Very well organised during these difficult times.

Stayed 18th September 2020

We spent two nights at the hotel and thoroughly enjoyed every minute from arrival to departure. The staff were friendly and efficient, the rooms were great as was the food.

Stayed 18th September 2020

Was very disappointed on arrival the reception staff were far from friendly never told us where you go for dinner/breakfast or where the amenities were or what time check out was, dinner was lovely but the staff continued to ask you to sign for food & drink without wiping the pen and the lady that served us breakfast was very abrupt and unfriendly which is a shame as the hotel is beautiful but the staff are not

Stayed 18th September 2020

Was very disappointed on arrival the reception staff were far from friendly never told us where you go for dinner/breakfast or where the amenities were or what time check out was, dinner was lovely but the staff continued to ask you to sign for food & drink without wiping the pen and the lady that served us breakfast was very abrupt and unfriendly which is a shame as the hotel is beautiful but the staff are not

Stayed 16th September 2020

We thoroughly enjoyed our stay at this hotel. Loved the views from our room.