Derwent Manor Boutique Hotel, Allensford

Stayed 30th October 2016

Had a lovely two night stay . The restaurant food is very good , and the staff are all very helpful and gave very good service. Breakfast was the same full English breakfast was cooked fresh as you ordered it makes a change as most hotels nowadays just have a buffet service.

Stayed 16th October 2016

A great hotel in a great location. We had a lovely big room with a view over the countryside and it was very comfortable. The food in the restaurant was excellent with the staff being very friendly and efficient. The hotel is currently undergoing some refurbishment which can only make the experience even better

Stayed 17th October 2016

lovely hotel in beautiful countryside, could not fault staff, room or restuarant

Stayed 9th October 2016

We stayed here for our wedding anniversary and we were not impressed. We were given the wrong directions initially to our room and had to return to the reception, when we finally found the room we had been given the wrong key and had to go back to the reception again.We had a meal in the on site pub for lunch which was lovley and and an evening meal in the restaurant which was also nice. The following day we decided to go for a walk and when we returned to our room we couldn't hear the tv above the sound of drilling and decided to go back out. Upon returning we went to reception to ask if the Wifi was backnup and running and if the drilling had stopped. The receptionist assured us that it was quite quiet, but upon returning they were now banging instead of drilling thankfully this didn't go on for too long. I would like to say it was a relaxing break but it wasn't.

Stayed 28th September 2016

We were put in a cottage room being used as a double but was really only big enough to be a single. Just enough room to walk around the bed. Bathroom very small with a corner shower cubicle sink and toilet. Could hear noise from adjoining rooms. Food was very good.

Stayed 26th September 2016

Trying to be special. Mostly achieving

Stayed 21st September 2016

stayed in an old room- others being refurbished - large tv- very pleasant staff- food fabulous dining staff lovely-nice small gym and pool used both-----lovely hotel would definitely stay again -stayed over on way to visit relatives in Scotland

Stayed 18th July 2016

Stayed at this hotel for four nights on a bed & breakfast tariff. Lovely hotel set in lovely countryside, nice cottages, ok pub grub. Visited Beamish, Kielder Water, Metro Centre & Roman ruins and will definitely visit again in the future. My husband says please fill the pot holes in on the entrance road leading to the Hotel.

Stayed 1st July 2016

Beautiful hotel set in lovely surroundings with a fabulous view. We made full use of the leisure facil to relax before getting ready for dinner. Fantastic service by both reception and bar/waitress staff, very friendly and down to earth. Our room was lovely, clean and spacious. Food during dinner and also at breakfast was fab and weren't made to wait very long after ordering. We stayed as a treat for our 4th wedding anniversary and was the perfect way to relax. We would definitely stay again.

Stayed 13th June 2016

A good deal all round, rooms very nice, have been revamped to a good standard,i enjoyed the breakfast and dinner , staff were faultless in there service. we enjoyed our stay at this wonderful hotel 10 out of 10, the pool was clean and hot.

Stayed 18th May 2016

The room was booked and paid for as a birthday present for my son, who having been there a day said the hotel was absolutely lovely. When further asked if he enjoyed the Bubbly paid for and what should have been in his room on arrival ... he asked ... what bubbly?? I contacted the hotel not too happy with this news and I felt the questions asked from reception was really quizzing my honesty when they said there was no reason why Housekeeping hadn't put it in .... after a few minutes of deliberation they then phoned my son in his room to further ask if had got the bubbly ... again questioning our honesty .... he eventually got it on his 2nd day there ( his last one ) with his meal . This bubbly could well have remained not having been had and the mistake only noted on his return home. No apology was offered from the hotel bar a courtesy " sorry"... very disappointing customer service .... shame.

Stayed 17th May 2016

Had a lovely overnight stay. The meal in the evening was very good only downside was the restaurant is not open so had to sit in bar to eat. I am disabled and the the staff were very helpfull ,especially the housekeeper who insisted on helping me while I was waiting for my husband packing the car . We have stayed a few times in the hotel and have always enjoyed our stay and the staff have always been very pleasent and helpfull.

Stayed 13th May 2016

Beautiful looking hotel from the outside. Nice friendly greeting upon arrival. Room was very clean and pleasantly decorated with a 50" flat screen TV! All staff we met were very pleasant and friendly. Food was fantastic. There was a wedding on the weekend we stayed but we never heard any noise from it or any other guests. We were also lucky to be there when the hotel had entertainment on which was an added bonus! Would definitely stay here again!

Stayed 11th May 2016

Rooms very good, staff excellent, food average.

Stayed 10th May 2016

Enjoyed our stay at Hotel. We were given a newly refurbished room which was lovely. Staf really nice, helpful and friendly and all seemed to enjoy working at the hotel. Restaurant was being refurbished so we ate in the Grand Hall which is normally used for weddings. Food was very good but menu choice did not vary and it was plain fair. Portions were huge though. We will definitely return to this hotel. It's very peaceful. You do need a car as quite remote but ideal location for Beamish, Hexham and surrounding areas. Outside the hotel there is a nice area to sit and relax with a drink. The owners are refurbishing the whole hotel at the moment so it will be very grand once complete.

Stayed 8th April 2016

Absolutely perfect from start to finish. Hotel is beautiful and the staff were excellent. We will definitely be back

Stayed 25th October 2015

Lovely location, well maintained rooms, nice staff and good food

Stayed 22nd October 2015

great deal and a great place to stop at

Stayed 27th March 2016

Had a lovely stay which we extended to 2 nights andwere given a suite which was a lovely surprise. Everything was excellent apart from the dining room let it down. The food was extremely slow to come to us on all 3 courses on our first evening and breakfast the next morning was an absolute joke. No hot food everyone having to wait. Not enough staff. Staff that was there did there best but could not cope.

Stayed 14th March 2016

Fantastic hotel, upgraded room was lovely and big with very comfy bed. Staff very friendly and helpful. Service in dining room excellent as was the food. Lovely location, would recommend to friends and we will be back in future.

Stayed 2nd August 2015

Upgraded to a suite, food good, staff very pleasant and amenable, altogether a very pleasant stay.

Stayed 9th December 2015

always a pleasant stay at this hotel room food and staf good even mrs s had nothing to complain about kind regards the doctor.

Stayed 9th December 2015

Old tv needs flat screen

Stayed 14th November 2015

Hotel was lovely and room very comfortable. Unfortunately food at dinner was disappointing.

Stayed 25th October 2015

Enjoyed the stay but old TV in rooms could do with an upgrade perhaps. However, the staff were very friendly and helpful.