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Derwent Manor Boutique Hotel, Allensford

Allensford, Allensford, DH89BB, UK

Guest Reviews

Overall Guest Rating

85%

beverley heidi bentley said...

87 %
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Stayed 10th July 2017

On arrival we were upgraded to the bridal suite from a standard double. We had an amazing stay in lovely surroundings. The food is great and the staff are friendly and helpful. This was our second stay and we'll definitely stay again.

DONALD SPARK said...

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Stayed 25th June 2017

excellent stay, newly refurbished room but a shame the bath surround has water damage causing the bath panel to come away. Excellent room with patio doors to the grounds perfect for us with our dog Merlin.

Charmaine Boyd said...

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Stayed 3rd July 2017

Gorgeous hotel. Could not fault anything. So good we have rebooked for two further dates.

A guest said...

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Stayed 6th July 2017

Had a pleasant break at this outstanding hotel. Rooms were very clean and well decorated and the food and service were second to none. Hope to return soon. highly recomended.

James Hall said...

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Stayed 6th July 2017

On arrival greeted by a bright, friendly young lady who quickly dealt with our check in. The room on the first floor overlooked the small entrance road and provided lovely views far across the country side. The room looked newly fitted out with dark fittings and a very large double bed with ample pillows. A large flat screen tv provided as was a coffee maker. The bathroom likewise was very new and fresh with bath with fixed overhead square shower head and smaller hand shower unit. We had some reservations as the evening meal allowance was only £15 for three courses. As it turned out the options under that fixed menu were more than adequate and of very good quality and value. The A la carte menu was mainly Italian dishes. The breakfast was an ample buffet style arrangement offering a wide choice of cereals/drinks/fruit/cheeses/pastries etc coupled to the usual bacon/black pudding/mushrooms/beans/ etc etc all piping hot. Eggs - fried/poached/scrambled were made to order. We were impressed with not only with the food selection/quality but by the friendly efficient service of the staff in the dining room who could not do enough for us. The only downside to our stay was a wedding taking place on our last night was pretty loud due no doubt to the evening being warm and the windows in the function room being open meaning little sleep could be had until it finished at 1.00am. Again on checkout another pleasant and friendly young lady dealt with our account qickly and efficiently. All in all value for money wise we could not fault this Best Western hotel and will seriously consider returning in the future.

Linda Murray said...

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Stayed 5th July 2017

Fabulous hotel outstanding rooms and facil and the service from Kayleigh in the retuarant and Cathy in the bar was amazing having said that all the staff were fantastic

Thomas Barry Dugdale said...

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Stayed 25th June 2017

On arrival our room was almost ready although we were early. It was clean and quite well appointed apart from a lack of drawers for storage. As we were only there for two nights this was not an insurmountable problem. A new and very modern drinks machine was in the room however I was unable to follow the diagrammatic instructions. Reception were very quick to send a porter to our room but regrettably he was also unable to get it to work. Very shortly after, an electric kettle arrived at our room with a generous supply of ingredients. The wonderful staff had come up trumps once more! The food was excellent, breakfast superb and service that could not be bettered. This was not our first visit to the Derwent Manor and we again found little if anything to complain about. It remains highly recommended and we look forward to our next visit.

ian moverley said...

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Stayed 25th June 2017

Stayed here for 2 nights earlier this week , beautiful hotel , great service , nothing was too much trouble , gorgeous food with great choice, would Defo been going back , thank u team Derwent Manor :)

A guest said...

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Stayed 14th June 2017

We were delighted with the welcome that we received. The rooms and food were fine and excellent value for money. We had two concerns. 1. We had were that we had a long wait after finishing our main course before the order for the dessert was taken on the first evening. We actually waited longer after finishing the main course before the order for dessert than it had taken for the starter and main course The waitress apologised and explained that there was an exceptional influx of people who had not booked so the kitchen and waiting staff were taken by surprise. This was in part because the initial service was so prompt and efficient. 2. The hanging rail in the wardrobe area was too high for my wife to reach. I am over six foot and could only just reach to hang the clothes. there may have been a way to lower the rail, but we could not find it and there were no instructions.

ANN BROWN said...

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Stayed 14th June 2017

Great hotel Room spotless. Staff friendly. Will be back.

Marie Smith said...

84 %
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Stayed 10th June 2017

Very nice stay room a bit small,and was very uncomfortable.

kathleen giblen said...

90 %
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Stayed 31st May 2017

FANTASTIC HOTEL! SETTING WAS STUNNING! WILL GO BACK AND HAVE A LONGER STAY. GREAT PLACE FOR HIKING THE VALLEYS. ROOM WAS ABSOLUTELY BEAUTIFUL AND COMPLETELY OVER THE TOP! MEALS WERE WONDERFUL AND STAFF SO LOVELY.

William pendleton said...

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Stayed 1st June 2017

Had a lovely stay here at derwent manor ,the food is wonderful,such a choice, very helpful service from all

paul dawson said...

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Stayed 30th May 2017

Great hotel, fantastic staff and the weather was wonderful too

Clare Gleghorn said...

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Stayed 28th May 2017

Had the best time staying at the Derwent Manor with my partner. From the friendliness of the staff, the amazing rooms & the beautiful food it was perfect. Can't wait to book again.

Lynda Roberts said...

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Stayed 18th May 2017

One of the best hotels we have ever stayed in with my hotel break. Room was really comfortable spotlessly clean and beautiful furnishings. Glorious views as hotel is in lovely rural area. Staff friendly and efficient. Great choice of menu both for breakfast and dinner and the food was fabulous! Would certainly recommend and can't wait to return!

Keith Lincoln said...

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Stayed 15th May 2017

A hotel that continues to improve. Deserves to be more than 3 Star.

Andy Carcary said...

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Stayed 1st May 2017

Lovely hotel in a superb location high up on Northumberland with views across rolling fields and hills. Our room was extremely nice - twin room number 234 - which was a large room with two huge double beds and views across the adjacent fields and hills. The hotel itself is very nicely decorated and modern. We used the pool, sauna and jacuzzi every day and all were very enjoyable. There are windows around the pool area which offer lovely views on a clear day. The staff were all excellent, very willing to help and very courteous. The food was excellent. We were on a package so the dinner menu was limited. That said we had access to 5 starters, 15 mains and 6 sweets without having to pay any surcharge. Whilst it was a long drive for us from the North East of Scotland, it was a very enjoyable drive through some lovely countryside (rather than non stop motorways all of the way) and past some very nice small towns and villages which are excellent stop off points during the journey. Would have no hesitation in recommending the Derwent Manor to anyone thinking of booking a stay there.

Sheila Sefton said...

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Stayed 15th May 2017

We were really impressed with the large refurbished room we got. It was beautiful . The staff were all friendly and helpful and the food was amazing. A real bargain for the price we paid.

phillip waldron said...

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Stayed 11th May 2017

excellent hotel good value and extremely friendly staff

Karen Atkinson said...

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Stayed 30th April 2017

Fabulous hotel with friendly staff. Food was excellent. Rooms are beautiful and clean. So impressed were going back in June for 2 nights.

Suzanne Tobin said...

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Stayed 28th April 2017

A weekend of total relaxation. The food is absolutely amazing, it's punching way above a 3* hotel, it was on a par with a 5* stay. The breakfast was the best I've had in a UK hotel, such range and all freshly cooked. The grounds are beautiful and the rooms are lovely. We got a lot more than we expected from the stay. Staff were all really lovely, friendly and helpful. Any questions we had they were helpful. Will be booking again soon.

JOHN HAYNES said...

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Stayed 24th April 2017

really good hotel,we had a refurbished room which was 4* quality,the staff were all first class as was the food.The only problem seemed to be the standard of workmanship with the refurbished room fittings eg wardrobe doors off their runners,bath panel not correctly fitted,toilet seat with broken fitting,bathroom door would not lock and both window catches poorly fitted so we had to close the curtains to keep the drafts out,.all this said we would reccomend this hotel and look forward to another stay in the future and we are sure the management will soon iron out the teething troubles with the refurbishment.We wish to thank all the staff at Derwent Manor for a wonderfull stay.

A guest said...

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Stayed 23rd April 2017

We stayed here on a two night deal. A most enjoyable break. Comfortable rooms, good breakfast and dinner and extremely amiable and efficient staff throughout our stay. Good road connections to Hadrian's Wall.

william Jeffrey said...

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Stayed 23rd April 2017

What a fantastic hotel staff and food,rooms first class will definitely be back??