Derwent Manor Boutique Hotel, Allensford

Stayed 15th October 2017

A very relaxing enjoyable stay here. Staff are extremely helpful, room was lovely and food amazing. Will certainly stay at this wonderful hotel again.

Stayed 4th October 2017

We had a great break at this lovely hotel set in beautiful surroundings. Very friendly staff and great food.

Stayed 9th October 2017

A fab hotel and the food was fantastic. All the staff were very friendly and helpful. The only disappointment was the complimentary bottle of wine in the room - the seal was already broken and the wine tasted as if it was off, there as a wine stain down the label of the bottle which was suious!

Stayed 9th October 2017

Excellent refurbished rooms, good food and service. good location and leisure facil

Stayed 8th October 2017

Booked this hotel for our anniversary. I could not fault the hotel staff for the way they looked after my wife and I. It was our first visit to this hotel, the room we were allocated was faultless and massive, the decor, comfy beds and cleanliness of the room was second to none. The restaurant staff were also very attentive and friendly. The food was of a great standard and the meals we had were delicious. The gym equipment was great and so was the pool and spa facil. I hope to return to this hotel with in the near future. Thanks for a great stay.

Stayed 8th October 2017

First time visit - I was very impressed. Restaurant and bedroom excellent.

Stayed 5th October 2017

We had a lovely break at the Derwent Manor. The staff were friendly & helpful; the food was delicious & the rooms were very comfortable. We look forward to our next visit.

Stayed 5th October 2017

Could not fault the hotel and staff, verygood value for the money paid. The only thing missing was a masseuse. Rooms excellent,all staff were excellent freindly and always smiling and the food was excellent.

Stayed 5th October 2017

Fabulous 2 day stay for a friends wedding food service and rooms all first class . Highly recommend this hotel .

Stayed 2nd October 2017

Loved our stay. Lovely large comfortable modern room. Stylish lush furnishings. Lively friendly staff & good service. Set in a lovely location. Hope to return.

Stayed 2nd October 2017

This was our 2nd stay here & we had decided to upgrade to the suite. The suite was lovely, however the shower was so small you would not even be able to swing a cat in it. I struggled & my hubby, who is larger than me, could barely fit inside the cubical. This would have been fine, as we had a lovely Jacuzzi bath in the main bedroom, however as I like to was my hair prior to bathing, this was impossible to do as the extendable showerhead did not work. Therefore I had no choice but to use the tiny shower prior to going in for my bath. To top this off, when we came back into our room after dinner it was freezing. A member of staff came along & informed us that the heating was not working as they were renovating the room above and something had been knocked off causing the heating in our room to not work. We later found this to be a LIE, as we found that the pipes in the small shower room for the heating were not even connected. There were 2 portable heaters in the suite, which we did use, however this were too noisey to use through the night. At an extra £50 per night, booking the suite is not worth it, although the hotel did not add this charge due to the above. I found our experience this time to be very disappointing, compared to last time. Even the food was not as good. We had mussles on the 1st night, which were a 3rd of the portion size we had on our first visit. I pointed this out to the waitress, who did offer to get us more, however as we had finished eating them we declined, she did however take the cost of our wine off the bill. The breakfast were disappointing, as the bacon was like cardboard & the beans had been sitting under the heat far too long, but by this time I was fed up complaining, so said nothing. To top all this off, we were told that the power would be off in the hotel from 11am to 3pm on the Tuesday. This meant that our planned relaxing day at the hotel, with an hour or so in the spa, had to be cancelled, and we had to go out for the day. Then the finally was when the fire alarm was triggered at 10.30pm & I had to call reception to check if we needed to evacuate once the alarm had stopped, and was advised no, no apology came for the false alarm. I had just been nodding off & was now wide awake and unable to get back to sleep for several hours. We were advised that the suite we were in was in the quieter end of the hotel, which avoided noise from doors opening & closing ect. However they failed to advise us that someone, not sure who, maybe the staff or the builders, were using the fire exit nearby and this was getting opened & closed regularly (probably adding to the reason why our room was so cold, as the corridor was also freezing) and that the cleaners supply cupboard was close by, which meant again we were being disturbed from this opening and brining out their stuff. Overall the visit to the hotel thus time was very disappointing. Although the staff were all lovely, a lot of the problems could have been avoided. We had already booked for Jan for 4 nights for our 29th wedding anniversary, and were thinking of upgrading to the suite, however we will not be upgrading and are seriously thinking of cancelling the whole trip

Stayed 28th September 2017

A very enjoyable stay. Dately recommend it. Staff lovely. Very friendly and helpful. Room been refurbished since we last went. Very nice. Would go back even though it's secluded. There are plenty of places to visit and walks.

Stayed 27th September 2017

Where do I start ,from the moment you enter this hotel you receive a friendly welcome from lovely receptionists . The hotel; although still undergoing upgrading is beautiful. The rooms are spotlessly clean & tastefully decorated with everything you could need. The food is fantastic ,dinner was the best I have had & breakfast was great. The staff are all efficient & friendly. The leisure facil look amazing & the grounds were lovely with a play area for the children. There are also lovely walks all around. We had a wonderful stay & would go back anytime. Loved it.

Stayed 26th September 2017

Had a wonderful couple of days at the Derwent Manor...the room was spacious and clean,the food was great also. Special mention must be made for the very friendly and helpful staff. Well done!

Stayed 22nd September 2017

Great 2 for one deal for DB&B with Myhotelbreak made this a real bargain. Rooms were excellent, twin rooms had two double beds, a big (46"?) TV and a fancy coffee machine. The staff were very friendly and helpful but not all appeared well trained, there were mix ups at booking in and out with wrongly allocated rooms and prices. it was all sorted out with a little bit of a delay at both ends. Nice grounds and a pool and fitness centre were an added bonus. The Restaurant very smart and and food was good but the fixed price menu was the same on both nights and it was understaffed for breakfast on our second morning with the buffet not replenished quickly enough. Apart from the few hiccups above it was a very pleasant stay,and I would certainly consider going back. Very Good but so easily could have been Excellent.

Stayed 23rd September 2017

Really good. Staff great. Food good. Room excellent .

Stayed 20th September 2017

excellent facil, refurbishment in progress and we had a refurbished room which was lovely but a bit dark. Bathroom needs some hanging hooks but apart from that it was excellent. Pool could do with a spinner to take water out of wet swimwear. will definitely be back.

Stayed 22nd September 2017

Excellent stay they have refurbished the hotel since the last time we stayed their. All staff very friendly and helpful. Will definitely be back.

Stayed 21st September 2017

We were fortunate enough to get a 2-night DBB deal at the Derwent Manor Hotel through myhotelbreak.com and we were so impressed with the quality of the hotel and of the service we received. The hotel is an excellent blend of old world character and modern comfort, all encompassed in an envelope of friendly and professional service designed to make your stay all you would wish it to be. The food quality was really impressive as was the range of choice through either the a-la-carte of table-d'hote menus. We will definitely chose to use the Derwent Manor again when in the area.

Stayed 20th September 2017

We loved every thing about our stay . The food was delicious . The room was perfect . The staff were extremely pleasant and helpful. Our only complaint was that our favourite bar was closed for renovations and the alternative bar was poorly staffed.

Stayed 19th September 2017

Excellent staff, very friendly. Lovely food and lovely newly refurbished rooms. Leisure centre small pool but very clean with excellent facil. We had an excellent stay would really recommend it.

Stayed 11th September 2017

We had a great break at Derwent Manor,we had 4 nights in April 2017 and were so pleased with the Hotel we booked again only five months later.The accommodation,the staff and the food were all first class and we could highly recommend this hotel.

Stayed 10th September 2017

Lovely two night stay at this hotel, beautiful views from from a very comfortable room. Food & service very good, would certainly recommend staying here if you appreciate the beauty of the countryside.

Stayed 11th September 2017

absolutely fabulous, the food was brilliant, first class, the room was lovelly ,the staff where first class throughout the hotel,i will certainly be back,thank you for a lovelly 3 days,

Stayed 10th September 2017

This was a lovely hotel. Rooms were very clean as was the public areas. Food was fantastic Staff could not do enough for you. Excellent break and excellent value