Derwent Manor Boutique Hotel, Allensford

Stayed 5th August 2020

2nd time staying here. Great stay, again. Beautiful hotel, lovely big rooms & even had activity/wash packs & new slippers for the kids in the rooms. Lovely food. Beautiful surroundings. Had a problem with one of the receptionists not booking us in for dinner or a slot for the pool as we requested but 2nd receptionist rectified, when we discovered error, & couldnt do anymore for us....great customer service! We also found a poor little couple day old kitten laying in the Woodlands at the hotel when we were taking a wee walk, we ask reception for a box etc to help the kitten....they knew exactly what to do & had their own number to call in those cirstances. Apart from the dinner & pool booking problems (that were quickly rectified) we had a great stay & will definitely be back (for a 3rd/4th time ?)

Stayed 1st August 2020

We have been to the hotel several time and always a very enjoyable visit. we were there at the weekend for two nights including evening dinner and on both nights the food was excellent. big shout out for the waitress who were fantastic. very quick check in and check out, hotel on a whole was spotless even with some on going works to the main reception area. Bar staff were good and prices are not too bad. overall another great weekend and made our anniversary was to why we stayed. hopefully we see you all soon

Stayed 30th July 2020

Excellent quality value and service.

Stayed 28th July 2020

Had a fantastic 5 night break at Derwent Manor hotel

Stayed 23rd July 2020

have stayed a few times now,really nice hotel,will stay again

Stayed 11th February 2019

This was our 6th visit 3rd within a year the food is very good you will see from previous reviews I always gave 100% even if there were slight issues I overlooked them.This time I felt I had to comment. The rooms are too warm, overcrowded with furniture. There is a large dressing table which if you touch the underside you cut you finger or catch your clothes.The pool has a lot of dead flies in it and the jacuzzi doesn't work often. The main problem was the service in the restaurant we were served 2 large pancakes one morning the next one small pancake the waitress and the chef were to busy joking with each other.Another night we were served pate that was different than described on the menu this could have been a problem to anyone with allergies. I would have pointed out these problems on leaving however the reception didn't require about our stay and I felt on checking in they had been abrupt. It is a shame as this hotel used to be our top destination.We have now found a replacement hotel.

Stayed 19th February 2020

Beautiful place food excellent staff very helpful all round top class spa facilities bit poor small pool changing rooms not very good staff bit laid back as there was no under 16 in jacuzzi but a man had his3 year old daughter in for at least 15 mins we had to complain on way out but regards to hotel bit room food first class

Stayed 30th November 2019

Really enjoyable stay. Hotel very good and staf helpful and friendly

Stayed 26th November 2019

Warm, friendly staff. Excellent choice and quality of food. Leisure facilities good too. What's not to like ? We've been twice this year. Value for money incredible.

Stayed 25th November 2019

Nice hotel, food good, nice pool and changing area

Stayed 24th November 2019

Professional and friendly staff in the hotel and the swimming pool.

Stayed 24th November 2019

Professional and friendly staff in the hotel and the swimming pool.

Stayed 16th November 2019

Thoroughly enjoyed our stay, would highly recommend and wouldn’t hesitate to use again.

Stayed 10th November 2019

Rooms look fabulous but lack practicality. E.g. No hooks/ shelf for shower toiletries, no dressing table area. Also loads of mirrors but none suitably lit for applying/checking makeup. Wardrobe design ludicrous, particularly doors which are a finger- trap hazard and block drawer access as well as having a useless (but accessible!)middle section and a hanging area filled with ironing board etc. preventing space to actually hang anything on the hangers. On the plus side the bed comfort and cleanliness of the room were worth a 10. Leisure facilities mostly out of order but reception staff failed to mention and gave incorrect opening times. Food would get a 10 if there had been a cheeseboard available at dinner(plenty of it there by breakfast time).

Stayed 30th October 2019

Fantastic place food beautiful staff so helpful and friendly spa clean recommended couldn’t fault it

Stayed 29th October 2019

Hotel again fine but still renovations going on but they don't really affect the guests

Stayed 22nd October 2019

Another lovely stay at Derwent manor . Food as always excellent. Staff very friendly and nothing was too much trouble for them . Booking in and out was quick and efficient. Rooms were very clean .

Stayed 21st October 2019

Our second stay at Derwent Manor Hotel, and it was just as excellent as the first time. I am wheat intolerant, but on both occasions the restaurant and kitchen staff went out of their way to make sure I had wonderful meals with a good choice. Thank you to all the staff. We’ll certainly return.

Stayed 20th October 2019

Fantastic two night DBB break in a lovely double double room. Service was first class and very friendly. Lovely bar/lounge area to sit with open fire and nice dim lighting. Leisure facilities were also good and the food was way above expected level for DBB rate, great choice and all of great quality. We really had a great stay.

Stayed 15th October 2019

5 nights dinner, bed and breakfast for a family of 5 between the ages of 5 and 66 - first class, all good. The hotel has been refurbished since we stayed there last, very classy. Food and more importantly staff were excellent. Thank you all.

Stayed 17th October 2019

Stayed for 6 nights and as before this hotel didn't dissapoint room was very modern and beautifully decorated with lovely view the hotel is having some work done at the moment but this didn't cause any disruption to our stay the food in both the dining room and lounge was excellent staff as always very friendly and helpful throughout would highly recommend

Stayed 7th September 2019

From start to finish, hotel and all the staff where superb 10 out of 10

Stayed 22nd August 2019

Fabulous overnight stay Excellent value for money Only slight niggle was that shower was unusable as not enough water pressure to work properly and bathtub took forever to fill

Stayed 18th August 2019

wow what an amazing hotel. We stayed here for 1 night it just wasn't enough, from start to finish the whole experience was amazing. Staff on duty looked after us nothing was a problem so friendly. Bedroom was to die for, we booked evening meal this did not disappoint beautifully presented,looked after throughout, we were sad to go home but have booked for 2 nights October absolutely loved our stay.

Stayed 13th August 2019

The hotel and the staff there made us welcome and valued as customers. They went out of their way to ensure our stay was as enjoyable as possible and we very much appreciated their care and concern. We will be rebooking at Derwnt Manor Hotel. Many thanks