New Lanark Mill Hotel, New Lanark

Stayed 20th June 2022

Had yet another fantastic time at this hotel. It was a great deal again too. We booked a deluxe room this time which was very roomy . Room was spotless . Plenty of tea coffee and hot chocolate was there. Bedding was white and pristine and very comfortable. Plenty of white fluffy towels too. Staff in this hotel are friendly and helpful. Jade ,Margeta,Amanda who made our check in and checking out quick and easy. At the restaurant Cameron,Hannah and Chelsea were also great and nothing was a bother. Food is amazing at this hotel. Isabel on the breakfasts and in the lounge is great too. This was our 6th or 7th here. When we were here we booked another 4 nights stay starting 5th September. Couldnt get a deluxe room but have requested and got room 16. Had already booked a 4 night on 28th November which is booked for a deluxe room. I just want to say to everyone at myhotelbreak.com thank you for always helping me when I call. And obviously thank you for the amazing deals .

Stayed 19th June 2022

This used to be our favourite place been countless times however on Sunday 19th of June it was terrible the service in restaurant for dinner and breakfast were atrocious nearly 50 minutes waiting on starters then drinks still hadn’t been served breakfast was just as bad place was empty n we waited neatly an hour for three items each totally spoiled our stay at our once favourite but will definitely think long and hard about going back

Stayed 16th June 2022

Excellent overnight stay had dinner and breakfast and would like to mention Chelsea in the restaurant and Aiden in the bar both went above and beyond their remit

Stayed 27th May 2022

Had a wonderful time as always . Staff lovely . Breakfast could not fault it . Dinner was a bit disappointed with the fillet steak but the rest of the meal was nice . We will definitely be back we are booked in again for November.

Stayed 7th May 2022

Had a lovely stay at new Lanark mill, food was amazing. Only negative was the noise as there was a wedding on so loud music till quite late.

Stayed 3rd May 2022

Great hotel great location. Friendly staff. Lovely food. Rooms very comfortable.

Stayed 23rd April 2022

The hotel was beautiful and the food was very good. The service was pretty slow in the restaurant, with us waiting about 40 mins for a starter. Ordered drinks about 15 mins before dessert and they arrived around 10 mins after we finished them. The swimming pool was also closed on the Sunday morning when we were told it opened at 9am.

Stayed 20th April 2022

Another lovely stay at a most comfortable hotel. Staff were so friendly and efficient, nothing was too much trouble. Food was excellent - choice on menu, quality and quantity as well as presentation of food - superb. Accommodation was very comfortable but please attend to the temperature of the shower in the wet room in room 28! This is an observation, not a criticism!

Stayed 16th April 2022

Just back from a lovely Easter break at the hotel. Staff pleasant and food delicious as always. There was a wedding on so noise at night which is expected in such an old building so if you are after peace and quiet I would check before booking. Tired and some tlc touches in places and breakfast/dinner service slow but looked like lack of staffing which in current hospitality situation could be overlooked as those working were doing their very best. Cameron Wood excelled and stayed calm and pleasant throughout his service.

Stayed 18th April 2022

Just back from a lovely Easter break at the hotel. Staff pleasant and food delicious as always. There was a wedding on so noise at night which is expected in such an old building so if you are after peace and quiet I would check before booking. Tired and some tlc touches in places and breakfast/dinner service slow but looked like lack of staffing which in current hospitality situation could be overlooked as those working were doing their very best. Cameron Wood excelled and stayed calm and pleasant throughout his service.

Stayed 11th April 2022

This was our 5th time at the fantastic hotel. It was our Golden anniversary so we booked into the Clyde Suite. It was fabulous from start to finish. Jade at reception saw that check in was quick and easy. We had a wee problem when we got into our room but it was fixed quickly. No lunches were available at hotel as there are not enough staff just now. We just walked up to the cafe which is actually good. We were on a DBB each night. Dinner and Breakfast were excellent...as usual. Ella,Cameron,Strewan and Chelsea were very attentive. Always asked if our meals were ok. . Housekeeping were also great too Siobion,Angela and Lisa worth a wee mention. Marlene at reception also was good. This was pur first time at the pool ect as it was all closed due to COVID restrictions. We book spent a few hours each day there. Overall our stayed was just perfect . Wiuld like to say to your selves that the deal we got was expensive but definitely worth it. I've booked my hubby and I again 20th to the 23rd June for his birthday. I've booked us a upgraded room I think its a superior one. Was delighted to know it was only 60pds . Thanks to everyone at hotel who help us have a relaxing and comfortable stay . Also thanks to.you for giving some fantastic deals. Also for having a great team who work very hard .

Stayed 11th April 2022

Had an excellent stay for my wifes birthday, The spacious bedroom and leisure facilities were fantastic. Quality food and beverage options, but the highlight of the hotel are the welcoming staff across all departments who will go out of there way to make your stay as enjoyable as possible.

Stayed 10th April 2022

Enjoyable stay at the hotel but there were a couple of stains on bath towel and pillowcase. Restaurant not aware we were booked in on DBB rate but easily sorted. Would stay again even just for the view.

Stayed 1st April 2022

Nice stay, good food beautiful view of the river Clyde from our room.

Stayed 25th March 2022

Fab overnight stay. Lovely room,great views. Food was tasty, staff very helpful. Will definitely be back

Stayed 20th March 2022

very good hotel ,food brilliant, bedrooms a bit cold, overall well worth a visit.

Stayed 20th March 2022

Brilliantly placed hotel for the full UNESCO experience, ideal for history buffs. Room was overlooking car park but that was fine. Clean and tidy. Had to call reception as no toilet roll but these things happen. Dinner at night I enjoyed but my husband was not so keen and found small faults not to his liking. Breakfast was average, coffee, tea and toast came but were all luke warm. My breakfast was enjoyable but my husbands eggs were not fully cooked. Staff however were really friendly and that all helped to make it fine

Stayed 19th March 2022

We have visited this hotel many times over the years and have always found the staff old and new to be helpfull and pleasant. Food is good, great places to walk, very relaxing, will be booking again later in the year.

Stayed 18th March 2022

As good as ever. Quality hotel and food.

Stayed 20th February 2022

Lovely stay...excellent facilities...food delicious as always...rooms a bit dated but clean and fresh..defo recommended to friends ...

Stayed 4th February 2022

As always a lovely night away, and dinner was lovely, pool in morning bit colder than usual..

Stayed 13th February 2022

Liked the room and the hotel ,but the room had a damp patch on the ceiling at the window ,I know it's a very old building but was still a bit surprised to see this ,the room also had quite a few cobwebs on the ceiling, would still go back again liked the hotel and staff overall

Stayed 17th February 2022

Absolute bargain again from myhotelbreak. I love New Lanark and its story but this is the first time we have stayed in the hotel. Clean surroundings, friendly staff and wonderful food. We'll be back!

Stayed 13th February 2022

Fantastic hotel Food accommodation 1st class

Stayed 12th February 2022

Great over night stay at New Lanark Mill Hotel.