New Lanark Mill Hotel, New Lanark

Stayed 1st February 2013

Questinaire completed at end of stay, left with receptionist.

Stayed 1st February 2013

We booked this short break last year to visit family in glasgow. Id also visited the area in regular school trips.Our visit was marred only by an accident shortly after checking in.I returned to relocate my car and in the darkness fell headlong in the carpark sustaining cuts to both hands both knees face and forehead.I asked for plasters which were supplied. I was left with my pride intact but spent an uncomfortable weekend.Bar staff supplied ice on request!In the morning I noticed the car park was worn and wondered if this contributed. That said we found the bedrooms spacious and the sound of the Falls in the morning and the view was stunning.Our bed was comfortable. Breakfast and dinner was served by friendly and competent staff and food was enjoyed at all meals. Bar staff and cleaning staff were equally afficient. I used the pool and facilities both mornings before breakfast and enjoyed the experience as a regular swimmer! I als enjoyed having the luxury of a childfree hard swim before 10 am.All in all a goodexperience apart from the car park incident.Perhaps this should be given some attention.We will be back

Stayed 27th January 2013

Excellent break. Hotel was lovely. Huge bedroom and lovely swimming pool.

Stayed 26th January 2013

had a fab stay very

Stayed 26th January 2013

We are return guests to this hotel and Classic Britain because of the excellent service provided by both. The hotel is beautifully presented and the staff very attentive. The leisure facilities are very relaxing and we have really enjoyed our stays there. We had a one night Saturday this visit and would highly recommend it.

Stayed 26th January 2013

Will be back again , this was my second visit, couldn't find any fault at all.

Stayed 26th January 2013

Had a wonderful stay, have been before, and hotel staff were very pleasant and courteous as always. Food was excellent in restaurant and bar area, reasonably priced, choice could be slightly better in bar, hotel pool and spa spotless. Only fault was we couldn't book for 2 nights as it was full, will be going back again next year.

Stayed 20th January 2013

Really enjoyed our recent stay at the New Lanark Mill hotel. The bedroom was nice and looked out over the water. The pool is lovely and whilst we were there it wasn't at all busy. The hotel wasn't busy so dinner was served in the bar. This suited us as the restaurant can be bit empty and not particularly cosy. The staff throughout the whole site are all friendly and efficient. New Lanark is an amazing place and the hotel is a pleasure to stay in. Booking through Classic Britain was easy and good value.

Stayed 16th January 2013

Excellent stay. We made full use of all facilities, had lovely meal and definitely plan to return!

Stayed 14th January 2013

Excellent value and location

Stayed 13th January 2013

Absolutely amazing hotel in beautiful grounds. We were allocated a double room which was more than large enough for the two of us and included a seating area with a 32" tv. After some lunch we spent the afternoon using the sauna, steam room and swimming pool which were all spotless and absolutely hit the spot with us as we just wanted to relax and get away from it all. Dinner was served in the bar area during our stay and the food was second to none. Service was very quick and friendly and the quality of the food could not be faulted. We are already planning our returm trip to this hotel and would highly recommend it to anyone.

Stayed 11th January 2013

My wife and I had a wonderful stay, and can't wait until our next visit. This is our second time here and will be back for a third. Food - excellent. All staff very friendly and courteous. Amenities - pool and sauna facilities excellent. And last but not least, wonderful setting.

Stayed 11th January 2013

Staff friendly & helpful. Rooms are very spacious & of decent standard. Meals at night of a good standard & well presented. Disappointed with breakfast not of a good quality & fried food arrived cold.

Stayed 11th January 2013

Thoroughly enjoyed our stay, (as usual). Staff friendly and more than helpful. Menu improved from last visit. Food delicious. All in all a peaceful and relaxing weekend in a beautiful setting

Stayed 11th January 2013

Had a lovely stay there.

Stayed 9th January 2013

Fabulous Hotel great food, great rooms shame about the broken bed in room34.

Stayed 8th January 2013

We booked a double room on DBB basis for 2 nights. At check-in we were told that the restaurant was closed due to the hotel being very quiet so they were cutting down on number of staff, and that meant we had to eat in the small bar area! We were assured that it would be opened for our second evening although that did not happen. Very disappointed as i had been recommended the hotel so was looking forward to dining in the restaurant!! We were given a room with a double and a single bed in it? Room was spacious and clean, but a little dated and plain. Used the leisure facilities which were nice, although pool was too cold so wasn't relaxing to sit in the bubble pool! Had treatments but the massage didn't really work into the muscles, it was extremely light. I came out leisure area feeling relaxed though. The food in hotel was amazing! Breakfast was lovely with continental buffet and hot food made to order. Dinner on DBB was 3 courses from restaurant menu which had lots of choices. The steaks were great! We also visited the Heritage centre which was very interesting. 25% off with your room voucher. We had a lovely relaxing stay and all staff were very nice.

Stayed 7th January 2013

This was almost certainly the best short stay we have ever taken. The hotel was just what we wanted, staff fantastic, food lovely, facilities great.and we were simply left wanting more!

Stayed 5th January 2013

Enjoyed stay at hotel.

Stayed 3rd January 2013

beautiful idyllic location - the falls of clyde - the lost valley- lovely spacious rooms and quaint gallery restaurant and swimming pool the hotel in keeping with the tennements of r Robert Owens time.

Stayed 27th December 2012

Ordered steaks in resteraunt absolutely delicious .Couldn't fault a thing had a great time.

Stayed 10th December 2012

A most impressive Hotel in an unusual, but beautiful, setting

Stayed 29th November 2012

Booked a double room but given a family room which was disappointing as quite basic and only one chair and stool in room. Also as only two of us in room and room being large at times it was cold. No mention when given key to room that we were being put into a family room. No communication at any time that a double room was not available. Otherwise stay was good. Paul in bar was very good.

Stayed 25th November 2012

Quality accommodation and service at regular prices

Stayed 23rd November 2012

We thought the food in the evening for dinner was fantastic, but breakfast was not of the same standard although still alright.