New Lanark Mill Hotel, New Lanark

Stayed 31st August 2013

swimming pool is great but childrens alloted time should be extended beyond 4.00 pm

Stayed 30th August 2013

Enjoyed our stay, staff very friendly.

Stayed 30th August 2013

Staying here is always a pleasure. The rooms are lovely and homely, beds extremely comfortable, fantastic swimming pool, most of the staff are really friendly and chatty, and the food is always fantastic, HOWEVER, was really let down by the housekeeping standards in our room this time. spiders and cobwebs in all corners of the room. but worse was the windows. having requested a river view room, was really dissapointed at not being able to see out of the windows because of spiders and spiderwebs, Literally hundreds of spiders both dead and alive and on both the inside and outside of the windows and lining of the curtains, and windowseats. tried to open the window to brush them out, but this allowed more to come into the room. i noted it was the same in some of the downstairs bar/lounge areas. A real let down in a hotel which usually has such high standards. Have recommended this hotel to several people in the past but not sure would be able to do so again.

Stayed 27th August 2013

Disappointed we could not visit the roof garden without going on the mill tour

Stayed 11th August 2013

This was our first time staying at the New Lanark Mill Hotel. Our room was superb spacious, spotlessly clean and with a spectacular view of the Falls of Clyde from our window. The deal we had included DBB and I have to say excellent value for money. The restaurant was well laid out and the food was excellent although service at breakfast was a bit slow, that said there was a number of parties arrived at the same time possibly putting the kitchen and staff under pressure. Overall our experience was a very pleasant one the hotel was lovely, the staff very helpful and the food exceptional. I would not hesitate on returning again.

Stayed 11th August 2013

Lovely hotel in beautiful surroundings. This hotel is rated as 3 star, however I feel it is more like 4 star. Excellent food and service and very nice leisure facilities

Stayed 7th August 2013

A very enjoyable stay our bedroom was large and well fitted but more importantly the bathroom was fully equipped for my husband who has mobility difficulties. I would not hesitate to recommend this hotel and the booking service provided by Classic Britain. Thank you

Stayed 7th August 2013

had a great time at new lanark mill hotel the food was lovely we stayed on a dbb deal for i night it was a good deal would go back again

Stayed 23rd July 2013

had great time at hotel again food was good, service good bar staff very good made you feel welcome,reception staff good ,room was first class.this was for our wedding anniversary.

Stayed 18th July 2013

Food was excellent as was the standard of service. Rooms were spotlessly clean. Views were breathtaking. I would highly recommend this hotel and will definitely be returning.

Stayed 16th July 2013

found the new lanark mill hotel a very relaxing experiance nothing was a problem for any of the friendly staff. rooms were spotless and the food in the resturant was to die for. our stay was superb and we will be back soon 10/10

Stayed 9th July 2013

Just back from two glorious days at this hotel. Room very comfortable. Staff attentive and food excellent. Leisure facilities very good. Will be back. Thanks for a very enjoyable stay.

Stayed 9th July 2013

This hotel is ideal for a relaxing break. It is in an incredibly atmospheric. The setting in a mill in the heart of new Lanark lends a sense of timelessness. The hotel is tastefully decorated, spacious and has good fascillities. The rooms are well equipped. We were given one overlooking the river, which was especially tranquil. The service is excellent and inclusive meals can be taken at the bar or in the restaurant. The bar menu was more varied, especially for vegetarians and mainly the food was well presented and good. The leisure suite was also of a high standard and included toiletries which was a nice touch. Th magic for us was staying at New Lanark outwith stanard opening times and being able to enjoy peaceful strolls around the grounds and a longer sunset walk to the falls of Clyde. The only downside was the lack of wifi in the bedrooms, but possibly the historic building make the logisitics of this difficult. The compuer in the IT room offers fast internet access and is free.I will degiantely return again and probaly again.

Stayed 16th June 2013

Had a great time hotel and surrounding area beautiful, spa and swimming pool great, food delicious service great as well would return again tomorrow if I could!

Stayed 13th June 2013

very good standard throughout. wonderful location with superb view from bedroom window. enjoyed stay very much

Stayed 13th June 2013

Very enjoyable stay, huge room with fantastic view. Best service we've had in a hotel for a long time and food was great.

Stayed 12th June 2013

We found everything in the hotel to be first class. Thre was no need for any upgrade as the bedroom we were in had a great view of the Clyde and the leisure facility were also top rate. We have never been disappointed with any of our Classic Hotel breaks and am sure will use them in the future.

Stayed 11th June 2013

Made very welcome again. Dinners excellent, breakfast good but sausage both Lorne and link disappointingly bland. Enjoyed swim.

Stayed 11th June 2013

Favourite hotel in the country! Staff great, setting wonderful.

Stayed 2nd June 2013

Hotel was great with a brilliant experience from food, room and staff service brilliant. If we could give a mark of 20 it would be for the food in the main dining room - superb with the waiter service brilliant.

Stayed 2nd June 2013

Lovely hotel, friendly staff and beautiful setting but when we arrived on the Sunday after 3pm check in we were very disappointed to see that children were not allowed in the pool after 4pm at the weekend. Obviously our children were very disappointed as the whole point of making sure there was a pool at our destination was for the children. They are not allowed in the next morning until after 10am and with an 11am check out, this meant very little time could be spent with the children in the pool. This was very disappointing and I feel it should have been made clear on the website and in the booking in email. I would not have booked the hotel if I had known this.

Stayed 26th May 2013

we were unable to use our original booking, due to unforeseen circumstances, and a mix up with our reservation, we were offered the opportunity to reschedule, which we were delighted with. many thanks to New Mill and Classic Britain for their help. We had a great overnight stay at New Mill, and fully intend to return, but hopefully for a longer stay. Great food, great staff, really interesting location.

Stayed 19th May 2013

Have stayed 4 times at this hotel. Always made welcome by all the friendly staff and manager. Will keep coming back and would highly recommend.

Stayed 10th May 2013

Fab stay. Great service. Would recommend and will stay again.

Stayed 6th May 2013

Great stay on first night but second night coach party arrived for evening meal service went a little slow plus breakfast next morning my husband for breakfast ordered the same full breakfast but only got a half portion to the morning before and service very slow