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New Lanark Mill Hotel, New Lanark

Mill 1, New Lanark, ML119DB, UK

Guest Reviews

Overall Guest Rating

91%

Linda Morris said...

90 %
70%
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100%

Stayed 3rd April 2014

We enjoyed our one nights stay and will be recommending to family and friends.

Douglas Robertson said...

90 %
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100%

Stayed 2nd April 2014

Very friendly staff. Rooms will be excellent once the bathrooms are completed (upgraded)

David Constable said...

77 %
70%
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80%

Stayed 1st April 2014

Even though the hotel was refurbishing bedrooms and the road down to the hotel was under repair this did not stop us enjoying our stay.

Mrs Thomson said...

100 %
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100%
100%

Stayed 26th March 2014

Hotel, meals and staff all high standard, very impressed. We shall return

Donald Cameron said...

84 %
90%
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80%

Stayed 24th March 2014

Everything about the hotel, location, staff, food, was well above average and made for a very pleasant stay.

John Ramage said...

94 %
100%
90%
90%

Stayed 16th March 2014

We have reserved with C B many times before especially at Lanark Mills Hotel. I would recommend the Hotel to any of my friends and family and look forward to my next visit. John Ramage

Tracey Lunn said...

87 %
80%
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80%

Stayed 16th March 2014

Beautiful hotel. Surrounding amazing and food superb. Will definately be back.

A keenan said...

80 %
100%
80%
60%

Stayed 16th March 2014

Large bedroom, clean and comfortable with great view of the Clyde. Staff very friendly and helpful. Breakfast excellent but my dinner was disappointing, main course of lamb was very sinewy and a good bit of it was not edible in hindsight I should have sent it back. I did complain and was given an apology. We did enjoy our stay and would use the hotel again, I would be careful choosing my meal next time.

Ann Marie lafferty said...

87 %
70%
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90%

Stayed 10th March 2014

Lovely hotel in beautiful surroundings. Hotel interior nicely decorated. Restaurant and bar service excellent. Food lovely with good menu. Will definately return in the future.

D Rait said...

97 %
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90%

Stayed 9th March 2014

Excellent service many improvements since our last visit. Interesting menu, looking forward to our next visit.

Joseph Christopher Ramsay said...

100 %
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100%

Stayed 9th March 2014

Beautiful room. Fabulous food, well presented. Staff friendly and helpful. We had a restful and relaxing stay.

William Garrett said...

80 %
80%
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80%

Stayed 9th March 2014

Excellent value. Made to feel very welcome and comfortable.

Gillian Gordon said...

80 %
80%
80%
80%

Stayed 14th February 2014

Great weekend had by all. It really wouldn't take much to make this a 4*.

William Miller said...

77 %
70%
70%
90%

Stayed 21st January 2014

Lovely setting, nice big room and fantastic food. A bit cold though and difficult to find out how to adjust the heating to a decent level in the room. Seemed clean, although bathroom looked a little "tired", if not dirty. Biggest gripe was the very poor pressure and very cold water from the shower, which unfortunately we didn't discover until late on at night. It was the same in the morning. When we queried it on checking out we were told that sometimes the hot water gets used up quickly if someone in a neighbouring room has a shower or bath first. Very poor excuse in my opinion. Other main complaint was the lack of WiFi or internet connection in the room. Its 2014 - would expect some sort of internet connection in a substantial hotel like this. I do appreciate the thick old walls are likely to be an issue, but there's always a workaround. Staff were pleasant and helpful, although the (head?) waiter was perhaps a little irritatingly over-attentive. Not sure I'd go back here, especially if it was at full price.

Alan Guthrie said...

87 %
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90%
80%

Stayed 9th February 2014

This was our 2nd stay and we enjoyed our 1 night stay this time to celebrate the wife's birthday. Rooms were large and warm. Beautiful views of the river. Free use of the sauna and steam room. Food in the restaurant was nice and used the bar for a few drinks afterwards. Located in a lovely rural setting. Would highly recommend.

Elizabeth Galbraith said...

94 %
90%
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100%

Stayed 20th February 2014

Great setting, lovely clean facilities and fab food.

Alison Wilson said...

80 %
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80%

Stayed 8th February 2014

We had a lovely stay at New Lanark, the service was good and the food excellent.

Maurna Cassells said...

100 %
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100%

Stayed 25th January 2014

We are returning guests to this hotel and have always found all aspects of the service and facilities to be exceptional. The staff make you very welcome and the deals through Classic Britain make the breaks fantastic value for money.

suzanne arkinson said...

84 %
80%
70%
100%

Stayed 9th February 2014

Food was fab. Service was mainly good but we were disappointed with the limited pool hours for children. We chose a hotel with leisure specifically for the kids and headed down soon after check in (3.30pm) only to be told that kids had to be out of the pool by 4. We asked at reception if we could use the pool for an hour after we checked out the next morning and were told 'not really but if you keep your room card you may be allowed'. Otherwise it was a lovely hotel in a beautiful location with great food. We've booked a Waterhouse for later in the year but will probably use the leisure centre in Lanark rather than rely on limited pool hours. The Sunday night DBB rate was very good value.

Sharon Osborne said...

97 %
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100%

Stayed 1st February 2014

Wonderful place to stay, beautiful setting, beautiful room

Joanne Goldie said...

94 %
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100%

Stayed 30th January 2014

Have stayed here a few times now and will be returning...soon hopefully. Fabulous hotel, with attentive and friendly staff. Location makes you feel like you have stepped into another world. Food is excellent, especially bar meals. Most relaxing place iv stayed. Cant speak highly enough about it

MAUREEN BYRNE said...

70 %
90%
90%
30%

Stayed 23rd February 2014

REALLY DISAPPOINTED WITH BOTH DINNER AND BREAKFAST AS EVERYTHING ELSE WAS VERY GOOD EVEN GOT ROOMS NEXT TO LIFT.I HAD TAKEN MY HUSBAND AND TWO OF MY DAUGHTERS FOR THERE BIRTHDAYS MAYBE THE CHIEF HAD A BAD 24 HOURS AS I WOULD LIKE TO GIVE IT ANOTHER GO AT A LATER DATE.

Margaret Templeton said...

90 %
90%
90%
90%

Stayed 16th February 2014

Rooms excellent and food great. Staff friendly and helpful. Second time here but will be back. Have booked with Classic Britain for some time now and think it's superb.

J Faller said...

90 %
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90%
80%

Stayed 25th January 2014

This is one of the best hotels I have ever stayed in and such a great location and real value for money. The staff are very friendly and helpful and I will definitely be back again, maybe in the summertime when I can explore the Clyde Valley and the Museum. I would definitely give it 5 stars.

Dawn Edmiston said...

94 %
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80%

Stayed 2nd February 2014

lovely stay thanks to a superb offer with Classic britian.