New Lanark Mill Hotel, New Lanark

Stayed 15th May 2014

Luckily weather was sunny and the hotel was fantastic! Our daughter was married in this hotel in 2010 and everything is still magical.

Stayed 15th May 2014

The hotel was very clean and comfortable . The staff were all very friendly and efficient. The food was very good. The setting is stunning.

Stayed 14th May 2014

A fabulous find. A lovely clean hotel with good sized bedrooms, friendly staff who were helpful and informative and a lovely peaceful environment to spend a couple of days in. The food in the restaurant was 1st class and the added bonus of a swimming pool and gym completed the experience.

Stayed 11th May 2014

Fantastic relaxing break

Stayed 11th May 2014

The hotel is absolutely stunning, the staff very nice and pleasant and the food was delicious. We stayed in one of the superior double rooms and the room was lovely with great views and a large bathroom but the downside side was the mattress on the bed was solid so not such a nice sleep was had.

Stayed 7th May 2014

staff friendly and helpful,bedroom spotless and the bathroom,food was excellent so was the service, leisure facilities were great a fantastic hotel ,we will deffinately go back

Stayed 5th May 2014

have stayed here three or four times,never been disappointed.

Stayed 1st May 2014

Second great stay at New Lanarkshire, for anniversary. Staff very welcoming, friendly and helpful. Beautiful surroundings, with lovely view of river from room. Food second to none, great prices for a hotel. This is a great hotel for a quiet break or for those who want to explore the Clyde valley, as the walking trail is next to the hotel. The option of using the fitness and spa facilities was a benefit. Overall a great deal to stay and have dinner in a lovely hotel. Definitely be back.

Stayed 20th April 2014

Enjoyed stay for one night with friends. We had a very nice room and our friends had an upgrade to a suite, all beit it was our Wedding Anniversary and my husband's birthday!!? We had a lovely meal in the restaurant that evening, only down side was my husband's fillet steak wasn't that hot when cooked and served!! Checkin was earlier than normal 3pm (so that was good) and we managed to get a late check out 12.00. Service was pretty good and everywhere was very clean, apart from our small bucket in the bathroom which hadn't been emptied, (ladies sanitary wear in bin) did complain and bucket was emptied promptly!!!(Shouldn't have happened) We liked the heritage site very nice and the weather was the easter weekend superb, would definately return sometime.

Stayed 20th April 2014

fantastic stay at new lanark, has been a few years since we last stayed and there is a huge improvement - particularly in the standard of food. We did find the food in the bar for lunch a bit pricey, but overall a fantastic stay! Would recommend the freshly cooked scones and definitely book in for a treatment in the spa - fantastic!

Stayed 19th April 2014

We have stayed on a few occasions and once again, we had a fantastic, stress free weekend, the ideal place to chill out. Would highly recommend it.

Stayed 19th April 2014

First class service and food

Stayed 16th April 2014

We were upgraded to the Clyde Suite fantastic views of the waterfalls room was massive and well laid out. Unfortunately with the road being closed it made it hard work for the staff especially the manager John who ran up and down the hill carrying all the luggage but always with a smile on his face.Marked the score down slightly on service and food only because Friday breakfast was very slow due to staff shortage only 1 shef working (Easter Friday) We will return to this hotel very soon had a great time

Stayed 14th April 2014

Extremely disappointed that we were told we would have to pay to access the rooftop garden as on your website it is not made clear there is a charge,other than that complaint the hotel was fantastic and I would definately go back.

Stayed 13th April 2014

The only thing that was anoying with the stay was the road work out side and having to move car away from hotel up a steap hill

Stayed 13th April 2014

The hotel was fabulous, we were unfortunate to encounter phase one of the road works, but was informed of this on our booking. We were not however informed of the refurbishment, this was in our hallway and rooms opposite, it was noisy and intrusive. We were also not informed when checking in that kids swimming times are restricted, we attended the kids allocated time in the morning, only to be told only part of the pool was available as an adult aqua fit class took place. I booked this hotel for the location, historical value and facilities. The facilities let it down. What was fabulous was the food and the restaurant service.

Stayed 13th April 2014

Hotel staff went out of their way to minimise the disruption caused by the closure of the ONLY access road into the hotel. Alternative arrangements had been made if needing to park at public car-park. We parked at the Youth hostel area and so did not need to make use of this. The road closure was on our booking confirmation. We would certainly return to the hotel on a future date as this is our second visit to such a fabulous place / hotel.

Stayed 13th April 2014

Had an excellent time great value for money and lovely views and spa facilities and beauty treatments great. Highly recommend a visit!! Food great too!

Stayed 13th April 2014

Just a little disappointed that we were not told about the major roadworks around the hotel an grounds until after we had booked. The walk up to the public car park was very steep and would not be appropriate for those who are infirm.

Stayed 9th April 2014

Staff very efficient and friendly and food was excellent. We were on a spa break and used all the leisure club facilities , all staff were really helpful and friendly and nothing was too much trouble. We will definitely return.

Stayed 8th April 2014

Really enjoyed stay. Staff were excellent.

Stayed 8th April 2014

We really enjoyed our 2 night break at the Hotel with our Grandchildren. Our room was bright and spacious and kept clean by efficient room service. The only downside was bathroom a bit dated and needed refurbishment. The Hotel were in the process of refurbishing the rooms directly opposite to ours ( which we were not informed about) so presume they are doing upgrades throughout. Only complaint was sofa bed very uncomfortable. Last time we stayed the children had bunk beds which suited us better. Food was excellent with a varied menu and staff really helpful and friendly. They were really obliging when my husband had to stay in room with our grandson who became unwell. They allowed me to take breakfast up to our room for my husband without any problem. Swimming pool and spa area very good and clean. This is our 2nd visit to the Hotel and we would return again. Also Classic Britain make arranging your break easy and stress free.

Stayed 7th April 2014

A great stay, no complaints at all.

Stayed 7th April 2014

We thoroughly enjoyed our stay and would certainly recommend this hotel and all the facilities.

Stayed 6th April 2014

Third time back to New Lanark. Had a lovely few days there again.