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New Lanark Mill Hotel, New Lanark

Mill 1, New Lanark, ML119DB, UK

Guest Reviews

Overall Guest Rating

91%

davy coull said...

84 %
80%
90%
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Stayed 18th January 2016

Love everything about new lanark, spec the pool..

Damian Kelly said...

100 %
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Stayed 28th December 2015

Perfect

Damian Kelly said...

100 %
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Stayed 18th January 2016

Another fantastic stay staff are friendly and professional

Mrs Harvey said...

84 %
80%
80%
90%

Stayed 15th January 2016

Public areas could have done with a bit more heating, especially in the bar

A guest said...

87 %
100%
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80%

Stayed 15th January 2016

Booked and confirmed for twin room, twice sent to double but could not be bothered going back to reception! Staff running around at dinner very busy so service a bit slower than usual. Still love the hotel

A guest said...

90 %
100%
N/A
80%

Stayed 16th January 2016

Had a lovely stay everything spot on Thanks

Maureen Wilson said...

97 %
90%
100%
100%

Stayed 15th January 2016

The bedrooms are large and comfortable. The restaurant is welcoming and the choice and quality of food was excellent. The best aspect of this hotel is the staff, they are efficient, friendly and will do what it takes to make guests comfortable. This is our second stay and we will definitely be back. The setting makes it unique you would never tire of walks to the Falls of Clyde an the Heritage Village is lovely.

S McLean said...

90 %
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80%

Stayed 15th January 2016

Fabulous Hotel, facil were very good and the staff are amazing, nothing is a problem for them. We will definitely be booking to return to this hotel in the near future. The dinner menu wasn't to my personal taste as I'm extremely fussy but credit to the waiting staff who asked the chef to make something off the menu which was done without any problem. We were travelling with friends and their 6yr old daughter, the staff were very good with her always speaking to her for her choices at meal times. The pool area was also very good which kept the little one amused for some time. There are also amazing walks around the area in particular the Falls of the Clyde which is a must see.

Jean Wilson said...

90 %
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Stayed 14th January 2016

Had a lovely stay at New Lanark Mill Hotel. Dinner was great we both enjoyed it was let down in the morning by breakfast as bacon and potato scone were hard had obviously been cooked for a while rest of breakfast was lovely.

A guest said...

100 %
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Stayed 10th January 2016

To summarise - this is the way all hotels should operate. Tremendous staff.

David Morris said...

97 %
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90%

Stayed 10th January 2016

Stayed one night in a one bedroom Waterhouse. The room was very spacious and clean with plenty of facil. Quiet and relaxing even with a 3 year old. There was plenty of choice for breakfast. Would definitely stay again.

A guest said...

84 %
90%
80%
80%

Stayed 20th December 2015

Lovely stay. Great rooms and value for money.

Pauline Dempsey said...

94 %
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90%

Stayed 8th January 2016

Excellent stay, though the journey took over 4 hours from Glasgow, which was a nightmare - should take 45 minutes. Disappointed that the sauna wasn't working. I would go there again if the price was right.

Pauline Dempsey said...

94 %
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90%
90%

Stayed 8th January 2016

Excellent stay, though the journey took over 4 hours from Glasgow, which was a nightmare - should take 45 minutes. Disappointed that the sauna wasn't working. I would go there again if the price was right.

ANGELA SEATH said...

100 %
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Stayed 8th January 2016

An excellent hotel with excellent food and comfortable rooms. The staff are friendly and look after you very well in this historic setting. Although the location may seem remote it is a tranquil setting surrounded by splendid scenery and only a short drive to the town of Lanark. We visit at least twice a year.

catherine weir said...

100 %
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100%

Stayed 8th January 2016

Nice stay. Lovely big room. Staff very nice and both the evening meal and breakfast very good. No complaints and would return again.

J Bennett said...

64 %
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80%
20%

Stayed 4th January 2016

Great hotel in a gorgeous setting. Lovely large bedrooms with 2 double beds and large clean, modern bathrooms. Rooms were nice and warm with great views over the river. Would definitely stay here again. However, I would find somewhere else to eat. We ate in the bar and I can honestly say it is the worst meal I have had in a very long time. We were 4 adults and 2 children and the only part of the meal that was hot was the Heinz tomato soup that the children had for starters. All the other meals were cold (not even warm) We sent some of them back and they came back reheated but were surprised to be told that the pastry on top of the steak pie was meant to be cold! A lot of food was wasted and I noticed the same at other tables! Not sure if the food served in the bar has to travel a long way from the kitchen in the restaurant, which has resulted in it being cold. Really disappointing!

FIONA BR0WN said...

100 %
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100%

Stayed 3rd January 2016

Great overnight stay at the New Lanark Mill Hotel, Beautiful setting, lovely large room with views of the river, great food and friendly staff. Sunday night saver is great value, hope to get back for an extended stay shortly.

Lesley Steel said...

90 %
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100%

Stayed 3rd January 2016

Beautiful scenery and setting

john dobbie said...

90 %
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Stayed 29th December 2015

Had a lovely stay at the New Lanark Hotel lovely room with a great view. The staff were very helpful and polite and the pool was excellent . We have already booked to go back early in the new year that speaks for itself.

Alice Gibbs said...

77 %
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80%

Stayed 20th December 2015

Lovely hotel and friendly staff. The room was large and comfortable. Breakfast the following morning was good however the service was a bit slow with only two members of staff serving. I would recommend to serve the entire breakfast in a buffet style on busy mornings instead of ordering the hot breakfast.

Heather Beekman said...

90 %
90%
90%
90%

Stayed 31st October 2015

Very beautiful hotel, great friendly service. Would highly recommend

davy coull said...

100 %
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100%

Stayed 21st December 2015

Absolutely love this hotel.. Food is always really good.. Bathroom had been refurbished was lovely .. Bed is really big .. Back in january

Allison Henderson said...

100 %
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Stayed 20th December 2015

A beautiful hotel in a lovely setting, with staff who couldn't do enough for their guests.

A guest said...

70 %
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50%

Stayed 17th December 2015

We got married here and we're excited to stay again with our newborn daughter! The rooms are lovely and clean and so spacious! We had a wonderful view of the Falls if Clyde and the the surroundings are beautiful! The hotel pool was quite cold and the food in the bar was disappointing but the staff are helpful and the hotel itself is lovey.