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New Lanark Mill Hotel, New Lanark

Mill 1, New Lanark, ML119DB, UK

Guest Reviews

Overall Guest Rating

91%

Janis Watson said...

100 %
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Stayed 30th March 2016

Fantastic hotel! Staff are especially very friendly and professional a first class service all round along with a wonderful property. The only thing I would mention at this hotel and I realise it helps the running costs, is that the swimming pool is taken up a lot of the time with children's swimming lessons and put us off going into the pool, the lessons are on until 7pm!!

pauline nairn said...

97 %
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Stayed 24th March 2016

Had a very enjoyable, relaxing stay. Delicious food, a very comfortable bed and pillows. Lots to see and do, or just sit back and relax in lovely surroundings. I will definitely be going back.

A guest said...

87 %
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Stayed 4th January 2016

Enjoyed our stay here, the room was very large and spacious, a little bit outdated but still very nice, staff were very friendly and the food was delicious, overall I would stay here again

Louise Stewart said...

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Stayed 24th March 2016

Arrived home after two amazing days in this Hotel. The staff are the best we have ever encountered, nothing is a problem. As much as everyone was the same , in the Spa Lyn was amazing at her job regarding a massage I was booked into, Aaron was our amazing waiter for both days and Sheila our restaurant management made us laugh both nights. We thoroughly enjoyed ourselves and will defo be back . As a couple who have visited 5 star hotels this hotel was a hidden gem . Beautiful surrounding area and everything you need at your doorstep.

ROBERT TINDALL said...

87 %
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Stayed 23rd March 2016

Beautiful setting tastefully restored hotel

Chris Hoffland said...

94 %
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Stayed 20th March 2016

The staff were unfailingly polite, helpful and attentive (10/10) The hotel environment was OK, our room spacious and spotless (10/10) and the menu provided a good choice. All my meals were very good in terms of both quality and presentation and the chef was happy to adjust accompaniments according to my requirements (8/10).

Eleanor McConville said...

100 %
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Stayed 9th March 2016

Had a fantastic time . Great room. Very roomy room 35. Staff very good. Special mention to Paul in the bar couldn't do enough for you and always cheery and smiling. Dinner in the restaurant was lovely couldn't fault it. Do yourself a favour and spend a couple of days here. Well worth a visit.

A guest said...

94 %
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Stayed 6th March 2016

Lovely treat to have an upgraded room. The service and the food were excellent. Don't know what the menu was before but was told new menu combines the a la carte and the bar menu - perfect mix - guaranteed to suit all tastes. The weather was a bonus so enjoyed the visitor experience and the sunshine. On this occasion didn't use the pool or gym but had a look and if weather had been bad would definitely have been tempted into the pool. A great short break!

Elizabeth Murray said...

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Stayed 2nd March 2016

Had a lovely short break at this hotel. Spacious rooms, spotlessly clean. Good choice of menu and excellent food. All staff very friendly. Nice pool with jacuzzi and steam room, spa treatments very well priced and discount for guests. We thoroughly enjoyed our stay and spent an afternoon visit to the adjoining heritage centre which was very well laid out. Also nice walks from hotel to falls of Clyde.

Fiona Thompson said...

94 %
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Stayed 28th February 2016

Excellent hotel, lovely place, surroundings, food, facilites and staff. Thoroughly enjoyed our stay.

james baillie said...

77 %
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Stayed 26th January 2013

Great historical venue with lovely facil

john snelling said...

100 %
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Stayed 21st February 2016

This hotel has every thing going for it, location great,staff very good, bedrooms very good, food excellent, overall a perfect place to stay. It is rated as a three star hotel,it is as good as a Five Star.

M Watson said...

90 %
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Stayed 2nd February 2016

Absolutely first class. Nothing but praise for staff,service,food and facil on offer. Will be back.

A guest said...

87 %
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Stayed 21st February 2016

Had a very pleasing 2 night stay. Buying the passport ticket at the time of booking was the cheapest option. Staff were v friendly and helpful. The room was lovely with good view over the R Clyde. Enjoyed excellent walk up through the woods to the Falls of Clyde

A guest said...

87 %
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Stayed 11th February 2016

Had a most enjoyable overnight stay here in February. Lovely location.Enjoyedthe stunning falls walk.Room was clean and spacious.Food was excellent and staff very friendly and helpful. Would definitely go back.

A guest said...

70 %
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Stayed 11th February 2016

The hotel was lovely and the staff were friendly and helpful. The food was really good. The only fault which ruined it for me was the bottom sheet on the bed was all creased and severely crushed and not fitted properly on the bed which made it look ike someone had already slept in the bed. It was too late at night to ask someone to change it so I had to sleep with clothes on head to toe.

M Watson said...

90 %
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Stayed 2nd February 2016

Absolutely first class. Nothing but praise for staff,service,food and facil on offer. Will be back.

A guest said...

84 %
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Stayed 1st February 2016

High standard of room, service and food in a very attractive setting.

Damian Kelly said...

97 %
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Stayed 21st February 2016

Once again what a brilliant stay. Staff are really great very polite and so helpful

alan fortune said...

77 %
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90%

Stayed 11th February 2016

Lovely setting for a charming hotel. Accommodating staff, nice rooms and facil, lovely food. One small request would be to allow guests the chance to utilise the continental part of breakfast before serving the cooked stuff..we felt very rushed. Apart from that our stay was lovely.

Lynne Harvey said...

100 %
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Stayed 12th February 2016

Myself, husband and daughter (12) stayed for one night (Friday). Thoroughly enjoyed the hotel and location. Lovely big room with view over river. Enjoyed our walk along river and swim in the pool. Great food at night in the bar. Staff were all very friendly and very helpful. Enjoyed the Visitor Centre on the Saay. Would strongly recommend a visit.

Brian Burns said...

87 %
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Stayed 31st January 2016

Excellent hotel in a great location. Food was good, we had a bar meal and breakfast. Staff were all great. We will definitely be back !!!

andrew maceachran said...

100 %
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Stayed 1st February 2013

Excellent could not fault the hotel in anything,good food ,clean, and the service was good

Robert Anderson said...

77 %
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Stayed 28th January 2016

good hotel - great location - ideal for exploring the countryside - weather permitting ! a 6 floor building with reception area at level 2 restaurant on level3 and bedrooms on levels 4-5-6. If mobility problems please ensure bedroom near to a lift otherwise it maybe a long walk ! many rooms have connecting doors - presumably to convert to family rooms - beware / avoid !

D Paterson said...

74 %
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Stayed 2nd December 2015

Comfortable stay very interesting site. Took us hours to explore. Leisure facil good enjoyed a relaxing swim.