New Lanark Mill Hotel, New Lanark

Stayed 12th January 2018

what a great weekend had at the New Lanark Mill Hotel , staff very helpful and friendly , rooms beautiful and comfortable , leisure facil excellent , food excellent , drinks reasonable , cant wait until next year for another family weekend .

Stayed 14th January 2018

My friends and I had a Lovely overnight here last week. This is a very comfortable hotel in a lovely setting by the river, food is delicious and staff very friendly.

Stayed 14th January 2018

Lovely hotel, couldn't fault the room, the restauarant and the staff were most helpful. Would return again and would recommend to friends and family.

Stayed 9th January 2018

Fabulous stay here, bed was huge and room was clean and lovely, good attentive staff, nice big lounge and bar area and lovely restaurant. Thoroughly enjoyed our stay here

Stayed 7th January 2018

Hotel lovely and clean and staff bright and helpful. Food great. Only issue was that even though it said wifi available in all bedrooms, I couldn't get wifi in my bedroom. Staff couldn't make it work either.

Stayed 6th January 2018

Very pleasant weekend in cold January

Stayed 6th January 2018

Fantastic hotel. Food was great, cant wait to go back.

Stayed 3rd January 2018

Food lovely but not a lot of choice.staff excellent and friendly.hotel facil excellent.will visit again soon

Stayed 5th January 2018

Lovely hotel great food and pleasant staff.

Stayed 4th January 2018

My stay at the hotel was great everything about this hotel was superb.

Stayed 3rd January 2018

The hotel, staff, food, location and surrounding areas were excellent. The sap was really good as well. Thoroughly enjoyed the whole experience and will definitely return. I would recommend this hotel to anyone.

Stayed 28th December 2017

Very nice hotel in a pleasant location with very good leisure facil. Hotel clean, tidy and well presented to n all areas.

Stayed 28th December 2017

Great hotel and facil. Especially visitor centre tickets

Stayed 27th December 2017

Thank you one e again for a lovely stay. This is our third time at New Lanark Mill Hotel and it wont be our last. All staff are so friendly and the food is amazing. The only downside is there is no entertainment and if that’s what you are looking for then maybe this is not the hotel for you.

Stayed 27th December 2017

New Lanark Mill Hotel is lovely and very clean. All staff are very polite, pleasant and helpful. Food in restaurant is excellent. Rooms are very spacious and well equipped. We thoroughly enjoyed our 2 night stay. It was snowing and minus 2 degrees when we were there so it was very cold outside. There were a few areas in the hotel which were chilly, in one corridor the heater wasn't working. We all found the pool and pool area also a little chilly especially as we had 2 children aged 5 and 2 with us. The facil were good and very clean. Bar was cosy. Great deal with my hotel break.

Stayed 27th December 2017

Very good stay. Excellent rooms

Stayed 27th December 2017

We had a great time at this location, the scenery was lovely and having the leisure facil was a great way to unwind in the afternoon before getting ready for dinner. Unfortunately we didn’t get a chance to go for a walk as it was so cold but we are definitely going to go back in the summer to do this and do the tour round the mill.

Stayed 27th December 2017

What a stunning location and lovely hotel. Pool facil great.Staff very friendly. Room was average a bit dated and tired sadly but clean and bathroom nice and modern. Lacking night life as bar was empty. For deal we got would return if more modern room given. Food was excellent.

Stayed 27th December 2017

Really enjoyed our stay. Hotel lovely and food was really good. Staff very friendly. The only slight criticism would be that the spa area was really cold, but this would not put me off coming again.

Stayed 23rd December 2017

Excellent once more. Cannot rate this hotel once more.

Stayed 19th December 2017

First class hotel my husband and I had a great time,merry Christmas to all the staff at the mini hotel.

Stayed 14th December 2017

Amazing deal and additional booking dor carols by candelight thoroughly enjoyed this magical experince and amazing scenery

Stayed 12th December 2017

Enjoyable break with very good value for money.

Stayed 13th December 2017

Great hotel which offers excellent value for money and very friendly, helpful staff.

Stayed 10th December 2017

x The rooms had everything needed for a comfy stay and were warm and cosy. x The staff were extremely friendly and professional - Receptionist, Bar Staff, Waiters/Waitresses, Cleaners, Spa, Shop & Visitors Centre staff too - very impressed with their customer service. Did not meet any unhappy staff. x The food in the Restaurant and at breakfast was excellent. Really tasty and served with great service. (and with a smile). x Great to get 10% off Spa and 15% off in the Shop. Also enjoyed using the free Visitor Centre ticket. x Thoroughly enjoyed my Spa treatments. Leisure Pool was quite cold (they had problems with the temperature at the time) but still managed a swim. x Could probably do with double glazing at some point in the future (water pools on the ledge from condensation) but didn't bother me (it was -4 degrees after all). x Could feel some springs in the bed so replacement mattresses needed soon? Had 2 double beds in room and other guests could feel springs in their bed too. (Maybe I am just used to the Premier Inn Hypnos bed!) x Not too keen on cups in room being rinsed in sink by Cleaner. Would prefer to have clean ones which had been cleaned in the dishwasher. Overall a 9/10. I had a fabby time and think the lovely staff who provided great customer service contributed to my stay. Nothing was too much trouble for the staff in all areas of the Hotel & Mill. PS: Happy for staff to see my feedback, but not public website please.