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New Lanark Mill Hotel, New Lanark

Mill 1, New Lanark, ML119DB, UK

Guest Reviews

Overall Guest Rating

91%

shirley short said...

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Stayed 27th February 2018

Lovely hotel lovely staff, lovely food , all staff whent above and beyond during our stay as Scotland ground to a halt the staff battled on walking to their work ( well done all ) we enjoyed it so much we've booked again for 9 th October for 2 nts

Josie Priestley said...

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Stayed 25th February 2018

Very highly recommended. The staff are all very dedicated to making guests welcome and are very helpful. We extended our stay to 6 days because of the exceptionally bad snowy conditions and the staff continued undaunted to provide excellent service.

Brian McLaren said...

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Stayed 27th February 2018

Thoroughly enjoyed our stay. All aspects of the hotel were first class.

Anne Scott said...

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Stayed 25th February 2018

We had another fantastic visit to the New Lanark Mill Hotel. The staff couldn't be more helpful, the room is lovely - looking out over the river, the food delicious and the leisure centre is also very good. In addition, the location is beautiful, with lots of lovely walks we especially love the walk along the to the Falls of Clyde. We can't fault the hotel, it's really great.

Margaret Walker said...

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Stayed 25th February 2018

Had a fantastic 2 day stay here...we will definitely be returning in the future.

Elaine Vincent said...

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Stayed 23rd February 2018

Amazing hotel in amazing surroundings. Staff couldn’t do enough to help us, and were very well trained. This included all staff, spa, reception, bar, restaurant and domestic. Food was excellent.

donna thomson said...

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Stayed 24th February 2018

Bought this for mum and dad for special birthday they had lovely time. Room was beautiful and staff couldn’t have been nicer. Will definitely return

Allan Melville said...

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Stayed 22nd February 2018

Most enjoyable break away from city living

ben Murdoch said...

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Stayed 18th February 2018

First visit here and will not be the last, TERRIFIC, service, room, food, amen and the Clyde River walk is stunning the Falls are Majestic! A Hidden Gem.

Mrs McGregor said...

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Stayed 18th February 2018

Hotel lovely, great location. Room nice, great view, bed mattress bit springy (as in springs jaring you). room big, nice clean bathroom. Dinner in restaurant, was awful, been to this hotel three times, and never had a bad meal. Enjoyed stay as was meeting friends for the one night stay.

Ann McCabe said...

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Stayed 14th February 2018

Really enjoyed our stay at the hotel and couldn't fault a thing. Staff were friendly and attentive and food was really good. Room was immaculate and was so quiet that we slept like a log.

andrew thomson said...

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Stayed 12th February 2018

Dining options not as good as last year.

Danny Thomson said...

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Stayed 11th February 2018

Fantastic hotel. Everything perfect. Food excellent.

Morag Clark said...

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Stayed 4th February 2018

From one hotelier to another excellent value for money, very relaxing break with great service and food. Refurbishment of the bedrooms will definitely bring you that well earned 4th star. Only negative comment would be to change the toilet rolls to at least 3 ply. Thank you we will be back.

stephen mcanelly said...

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Stayed 5th February 2018

Staff very friendly , room was a very high standard and meals were very good . Had a great stay and intend to return in the future.

Karen Pipes said...

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Stayed 2nd February 2018

This was our third visit to the hotel and we thoroughly enjoyed it. Everything was just perfect.

Duncan Crerar said...

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Stayed 29th January 2018

Had an enjoyable few days at the hotel staff were very friendly and service was excellent ,food was first class as was the room with a nice view of the river.

ann acton said...

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Stayed 28th January 2018

Welcoming, friendly and helpful staff. A problem with the window in our original room, we were moved without any fuss. Excellent breakfast.

Morag Mackay said...

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Stayed 28th January 2018

Excellent value, pleasant service, fresh produce. Alas no smoked salmon for breakfast on Monday but so may other choices it did not matter.

hilary bell said...

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Stayed 24th January 2018

Another great stay here, it never disappoints. Staff go out their way to make your stay enjoyable and nothing is too much trouble for them. Looking forward to next visit

DEREK MASON said...

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Stayed 24th January 2018

A good hotel with great staff, good restaurant and good selection of food, good leisure facil for all the family and nice surroundings which takes in the falls of Clyde

wendy mcqueen said...

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Stayed 24th January 2018

Stayed for 2 nights mid week with my mum. We has an accessible room. The rooms are clean & spacious. Shower was powerful. They only thing I would say was the single bed in our room was against the radiator so didn’t really heat the room. The beds were comfortable one double & one single. Tv & hairdier in the room along with tea & coffee facil. We didn’t use the swimming pool. The spa looked clean & staff were friendly. Unable to book treatments as they were fully booked. Think be best to book in advance. The prices appeared reasonable. There was a bar & a lounge area both looked clean. Price for drinks were also reasonable We stayed on DBB deal were able to choose anything of menu. Supplements were clearly marked. The food was tasty and just the right amount. Staff were attentive & friendly. We also enjoyed the continent & cooked breakfast. Our deal included tickets to the visitor centre which we thoroughly enjoyed. We did a tour with the guide around parts of the village who was informative. We managed to walk to the board walk to see the first of the 3 falls. Due to mums age & the weather we decided not to attempt the other ones as people said there was an incline. We went later in the day, maybe it would be advisable to see the falls first then visit the village. Car parking at the hotel was ok there seem plenty of spaces All the staff were friendly & polite during our stay & made us feel very welcome. We would both recommend staying here. Thanks for having us.

Alistair Buchanan said...

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Stayed 21st January 2018

Lovely hotel, good clean rooms and good food. Excellent location and good value. Only let down by attitide of reception on arrival. We were one hour early (due to bad weather) and told rooms not ready yet. OK, but still not ready at correct access time and then no phone call later to tell us it was ready. We were only into our room two hours after we arrived at hotel.

angela bayley said...

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Stayed 21st January 2018

This is feedack from my brother who i bought tbis overnight for as a birthday gift-Pool very cold as was bubble pool. Sauna not working. Not allowed into health suite after check out which is very unusual. Got blocked in car park and receptionist very unhelpful.

L Brennen said...

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Stayed 17th January 2018

Fantastic hotel great staff outstanding food