New Lanark Mill Hotel, New Lanark

Stayed 6th May 2018

Fabulous stay at this lovely hotel. Great room with beautiful view "doon the watter". Staff extremely helpful and polite. All in all could not fault it and would highly recommend a visit here. As usual, great value too!

Stayed 6th May 2018

We had a lovely stay at New Lanark Mill Hotel. The room was large and comfortable, the food was excellent and the staff throughout were very friendly , helpful and welcoming. And with a great deal through MyHotelBreak we couldn’t have asked for more.(apart from possibly better signage to the hotel on arrival in New Lanark)

Stayed 2nd May 2018

Very good value and all staff friendly and attentive. Room exceptionally large and comfortable.

Stayed 22nd April 2018

Stayed for 2 nights on dinner B&B deal with tickets to museum. Have stayed here a few years back. Hotel room was very clean, quite large overlooking the river. Went for a spa treatment after checking in which was very relaxing. Starter and main course was excellent but let down by the poor desert. After a couple of hours I was feeling quite sick and ended up in the bathroom for most of the night with sickness and diarrhoea. Reported to reception following day to explain I had food poisoning, possibly from the scallops. She apologised and said she would mention it to the chef. I expected some acknowledgment from either the chef or manager, but never heard from anyone. I was very careful what I ate the 2nd night, but what should have been a nice relaxing break was spoils and I didn't start feeling well again for a few days.

Stayed 22nd April 2018

accessible room was on 6th floor - not good if you cannot use stairs or lift if a fire ?????? continental breakfast stated cold meat & cheese - got 4 bits of cheese & soggy salad no cold meat shower hose, head and wet floor area covered in black mold. so wouldn't use shower. disgusting.

Stayed 18th April 2018

My husband and I had a wonderful chilled 2 night stay at this beautiful hotel. Staff from Reception,Restaurant Maids were great they certainly train their staff well. Foid was scrumptious We will certainly be back

Stayed 15th April 2018

I prefer to remain anonymous but wanted to express my appreciation. An excellent stay in a wonderful setting. Dinner was very good but breakfast was a bit disappointing.

Stayed 13th April 2018

1st class great staff

Stayed 9th April 2018

Hotel is absolutely beautiful in an idyllic location. Staff were outstanding and very friendly. Room was very very spacious and very clean. Spa facilities were great, well laid out and clean. Meals were beautiful with a wide range of choice. A great place to stay, Will definitely be back.

Stayed 8th April 2018

This is our third stay at the New Lanark Mill hotel and again it was a lovely, relaxing experience. The staff were all brilliant, room was very comfortable and modern, complete with river view, restaurant was great with a good menu selection, wine was reasonably priced and the leisure facilities were more than adequate. The hotel is set in wonderful historical surroundings with some lovely walks around the Falls of Clyde. What more can we say other than thanks to all for a wonderful stay :-)

Stayed 7th April 2018

Loved this hotel really genuine friendly staff! Food was superb and Hotel it’s self a pleasure to stay in! Will definitely go back

Stayed 3rd April 2018

Great place for a short break. We stayed in a comfortable refurbished room overlooking the river. Food is good in the restaurant, served by a friendly team. We love the idea that the car gets parked when we arrive and doesn’t move until we leave! This was our third stay in the hotel and certainly not our last.

Stayed 4th April 2018

Was really excited that got you the hotel after the reviews. Had a spa day first which was amazing. Staff are brilliant. Went to book into the hotel and got to book in at 2pm early which was fantastic. Went to the room (22) was amazed at the size but was very disappointed after seeing other rooms in pictures. Double bed and a single bed but was only myself and my daughter. Very clean but very basic. Tiniest of mirrors on the desk for a vanity mirror. Patches of carpet had been replaced with other pieces of carpet. The room was so big (6 massive windows) the one radiator didn’t heat up the room so we had to sit under the bedcovers to keep warm. Had to keep the curtains closed for heat and the fact our room looked into a corridor which people could see us. On the better side food was brilliant. Staff were fantastic and helpful and lovely. Would go back but not to that room

Stayed 4th April 2018

Both myself and Husband had an enjoyable experience at the New Lanark Mill Hotel. The hotel was lovely and the room we were allocated which was on the 6th floor had a beautiful view. The staff provide an excellent quality of service from checking in, serving food or cleaning your room they all ensure it's to the highest standard. The food was also lovely, I had the prawn tail, steak and haggis pie and sticky toffee pudding which was all very mouthwatering. Myself and husband also took a lovely walk along the walkway to the falls of the Clyde which is worth taking a look. We both had a lovely time and will be defiantly booking to stay at this hotel again as it was fantastic.

Stayed 1st April 2018

Excellent value, as always. Staff very friendly and obliging. Despite the foul weather outside the hotel was warm and cosy.

Stayed 31st March 2018

Our room was perfect a lovely big suite the fresh towels in the bathroom we found one stained with blood the staff were very good in the restaurant and reception a very enjoyable stay for my wife’s birthday

Stayed 20th March 2018

Lovely hotel lovely people

Stayed 20th March 2018

Have always loved staying at new lanark, and rooms have been refurbished and are really lovely and comfortable.. dinner as usual was brilliant, staff cannot do enough for you.. breakfast was brilliant too especially having delivered to our room..pool is an added bonus, cant wait to return to this wonderful hotel!!!!!

Stayed 20th March 2018

We really like the relaxed nature of the Hotel. Staff are always pleasant and mannerly. Value for money is incredible. Food is excellent as is the selection available. This is the fourth time we've been. We will be back before the end of the year.

Stayed 14th March 2018

This is a really nice hotel with extremely helpful staff in an amazing and unique setting. A one night stay is definitely not enough to see all the fascinating exhibitions in the visitor centre and enjoy the beautiful local scenery. We will definitely be back!

Stayed 11th March 2018

We have really enjoyed our short break at the New Lanark Mill hotel, our room overlooked the river,which was fabulous , the staff were friendly, food great and the heritage centre very interesting, we would advise any future guests to walk up to the falls of Clyde they were fantastic.

Stayed 11th March 2018

Stayed two nights at this hotel and really enjoyed it. A lot to see on site plus good walks along the Clyde.

Stayed 8th March 2018

Checking in was easy, staff very helpful and polite, room comfy and big, food excellent and with the late checkout stay was brilliant

Stayed 4th March 2018

A great stay at a fabulous location. Everything was perfect and the staff were very helpful and friendly

Stayed 26th February 2018

Just back from new lanar k hotel booked for two nights and ended up staying five due to been snowed in My husband and I ran out of medication and hotel arranged emergency supplies with local chemist and a member of staff collected it for us This is one of the best hotels we've been in The manager John bent over backwards to make everyone's stay a pleasant one nothing was a bother to him His staff is a credit to him it's like one big happy family Thanks again for a fantastic stay hope to be back soon George and margaret