New Lanark Mill Hotel, New Lanark

Stayed 15th February 2020

Stayed here 1 night dbb and B and 1 winter sale. Emailed them in advance as 2 bookings hadn't been matched up to give same room for both nights. Stayed during Storm Dennis. Falls were fabulous in spate. Loved hotel yet again. Had Valentine 5 course dinner. Food lovely and service was swift. Maybe a little too swift. Used the pool each morning for 60 lengths so although complaints made about temperature it was spot on for hard swim. Car park very busy on arrival at check in and struggled for parking space. Room a little cool before bedtime but warm enough to sleep in! Check in and check out easy. All staff pleasant and helpful. Will pick out Blair who served our breakfast on a busy morning. Warned us about a little wait and kept us informed. Also dealt well with a stressed visitor.

Stayed 14th February 2020

What a lovely hotel! The room was spacious and clean, view from the room was straight at the river side and forest. Leisure rooms were very clean and relaxing, pool size was good and both steam room and sauna in decent size too. Very relaxing atmosphere. 5 course meal was delicious and in reasonable price, breakfast was ok however full access to continental breakfast was available so you would not leave gry ? The hotel looks modern and it is in nice coordinate colours. I would definitely recommend and I would love to come back.

Stayed 12th February 2020

We visited and stayed as a couple, we started our visit with Afternoon Tea, which was excellent. Great quality and service. It was in the Hotel bar, which is well set out, welcoming and friendly. We were looked after by Kyle, who was second to none, when it came to looking after you. He never stopped, yet, he was always there when you needed him and he checked on you, just seconds before you were just about to look for him, it was as if he could read your mind. We went out for an hour or so and on our return went to the bar for some drinks. Again, looked after by Kyle, who was very knowledgeable about the drinks selection, hotel services and was friendly and approachable, without being in your space, a real talent, which not all front of house staff in my experience have. Our room, we were in the New Harmony Suite, which was very clean and had everything you would ever want and/or need. The room is a credit to the hotel and the Housekeeping Staff. Walking around the hotel we interacted with many staff members, including Housekeeping, who were all friendly and helpful. We had Dinner, Bed & Breakfast. We found the quality of food and service to be excellent. Nothing was too much trouble, the service was timely and to a very high standard. Sorry, to mention him again, but one of the Restaurant staff at night was Kyle, although we were looked after by others most of the night, we did have interactions with him again and although the service received from the others was very good, his attention to detail was just that bit higher. We were both that impressed by our full stay we have already arranged to come back and we have started to look at them to host our son's wedding.

Stayed 13th February 2020

My 2nd stay in as many weeks. Yet again, exemplary from start to finish. The staff are the best I've encountered anywhere in the UK and I dont give this level of praise lightly, believe me!. The spa is just perfection. Comfy, spotless room. Comfy bed. The food is absolutely delicious and served in an efficient yet friendly manner. The only blip was from myhotelbreak.com who repeatedly emailed me asking me to finish my booking confirmation which I had done. Put that down to a system anomaly and no harm done. New lanark hotel gets a 10/10 from me. Thanks again to all the staff.

Stayed 13th February 2020

We had a lovely over night stay at new lanark! We had the dbb deal, Our room was clean and staff helpful and friendly! We also enjoyed the spa facilities.pool on the small side but it was quiet when we went. Had a lovely 3 course meal. We will definitely return..

Stayed 10th February 2020

very enjoyable stay,will definitely book again

Stayed 9th February 2020

Lovely hotel. Only criticism is that the windows are very drafty. The couches in the foyer/lounge area are low backed and are at the windows. The only reason room scored a 9 is because of the drafty windows. I realise it is a listed building but some form of draught-proofing is required. It wouldn't stop us returning to the hotel.

Stayed 10th February 2020

Lovely stay with a group of friends. The rooms were spacious and comfortable and the view from the window to the river was stunning as the heavy rains had swollen the river to a raging torrent. We used the spa facilities and again were pleased with the services provided. Our dinner and breakfast was tasty and the menu catered for all our needs. All staff with whom we came into contact were friendly and helpful. A lovely relaxing stay : thank you.

Stayed 6th February 2020

We loved this Hotel Staff were so friendly and welcoming Food was fab We would definitely return

Stayed 4th February 2020

Wonderful stay at New Lanark Mill. Excellent service & 3-course dinner exceptional. Would highly recommend & will return again. Heritage village cost terrific. Only fault was the king size sheets on our super king size bed, kept coming off so that ended up being wrapped up during a nights sleep.

Stayed 4th February 2020

Again a lovely stay at this hotel. Spent day in gym then sauna and steam room. After a couple of hours relaxing we had a fantastic a la carte dinner in the restaurant. Beautiful hotel.

Stayed 2nd February 2020

Another brilliant stay in beautiful location, comfy bend and staff who go above and beyond to make your stay memorable. Thanks again to Heidi and Elaine ?

Stayed 2nd February 2020

Been here a few times for short breaks, and never been disappointed!!

Stayed 31st January 2020

Hotel and location was beautiful. The swimming pool area was nice and clean and the evening meal and breakfast was by far the best for value. the room and bed was big and spacious would not hesitate to book and stay again.

Stayed 30th January 2020

Decided to take my mum on an overnight for her birthday. We'd never stayed in New Lanark Mill Hotel & at the price (£47.50 each I think) it seemed a bargain. The price included a 3 course dinner from the a la carte menu which was absolutely excellent! (As was the scottish breakfast in the morning). Use of the spa which was lovely & clean having a steam room, sauna, pool & jacuzzi. I also used the gym which was reasonably well equipped with a variety of machines & a free weights area. I had booked my mum in for a couple of treatments (a facial & a massage) and received 10% off due to staying in the hotel & she said she thoroughly enjoyed these. The room we stayed in was tastefully decorated, spacious & clean with a fantastic view of the Clyde which ran along side the hotel. The offer also allowed you to get a discount on the attraction & roof garden but we didnt have time to fit that in....maybe next time! Friendly, professional, attentive staff throughout the hotel made our stay even more enjoyable & nothing seemed too much trouble. Will definitely stay here again & have already highly recommended it to friends and family.

Stayed 31st January 2020

Had a fantastic break. Facilities were excellent The food was exceptional and the staff were very attentive. Would definitely go back

Stayed 31st January 2020

This is our 5th time at this hotel and honestly can’t fault anything. Hotel is spotless throughout and the staff are so friendly and attentive. Spa is lovely and food is always excellent. We will keep coming back as honestly can’t fault it. Only thing I didn’t like about the room this time was the bathroom was a wetroom and I like a bath but it’s not even a complaint, as it’s so minor!

Stayed 30th January 2020

Absolute perfection. I live locally to the hotel and my son works at the visitor centre so it seemed silly not to experience the hotel and I was not disappointed. Everything from the location to the staff was above and beyond excellent. The food was perfect, served by attentive, friendly staff. The room was spotless, warm and comfortable. The bed was comfortable. The bath and shower were immaculate. Nothing was a problem for the lovely bar and reception staff. Cooked breakfast was delicious. The leisure centre staff were wonderful. The pool, sauna , steam room and jacuzzi were immaculate. The lovely young lass who gave my other half a back, neck and shoulder massage was happy to let me watch what she did so I could pick up tips. We will be back here very often. An exemplary experience only let down by it not being a far longer stay. Thankyou to all the staff. You are a credit to the hotel.

Stayed 29th January 2020

Had a lovely stay at New Lanark Mill. Great staff, clean and spacious accommodation and fantastic food. Had booked a massage each which was great too and there is a 10% discount if you are staying in the hotel. Weather wasn't great but we managed a short walk up to the Falls of Clyde when the rain stopped for a short time Would highly recommend and most probably return.

Stayed 28th January 2020

Superb break at New Lanark. Excellent value for money. We were on Owen’s heritage break and got free admission to the attractions which are well worth seeing. The food and service in the hotel were very good, and we even managed a swim in the pool. This was our second visit and may well be back.

Stayed 27th January 2020

Beautiful clean hotel food was amazing , our room had a beautiful view of the river there's a lovely walk up to the falls and the heritage centre was great value the young girl where you buy your tickets was so knowledgeable of the history of the mills she really knew her stuff !! A great few nights away and would definitely recommend

Stayed 25th January 2020

Have enjoyed visits to this hotel a number of times over the years, usually at least twice a year and love the relaxing atmosphere, good food and service. Already planning the next one.

Stayed 26th January 2020

Another lovely stay at this fab hotel, we have family living in Lanark so this is perfect and booking the deals through my hotel break are fabulous value. We are already planning our next trip

Stayed 26th January 2020

Fantastic hotel, we actually stayed 2 nights. Lovely location, the hotel was tastefully decorated and very clean. The rooms were spacious and all the staff were extremely helpful and friendly. We used the spa facilities and walked the path to the falls. Thoroughly enjoyed our stay there, great value and will definitely return.

Stayed 25th January 2020

Very friendly and helpful staff members. Room clean and comfortable. Spa was enjoyable as was the bar and lounge areas.Already planning a return visit with family members.