New Lanark Mill Hotel, New Lanark

Stayed 9th August 2021

Mattress needs replaced, pillows too soft, wi fi awful. Meals excellent great staff .

Stayed 2nd August 2021

Very nice setting with lovely decor and very friendly staff. Food was good but “Fruit” for breakfast is literally a “fruit” e.g. an Apple or a banana or a pear - if you get the drift. Seems strange that a fruit salad wasn’t available or a choice of fruits so that you can make up your own at your table. Some of the articles of food in my “Full Scottish” looked reheated and a little dry, but I still scoffed it - so it wasn’t that bad. The sign to the car park needs rethought with RESTRICTED ACCESS in large BANNER headlines being at the top of the Car Park direction board at the roundabout and Hotel Guests in small letting at two from last of permitted access to the hotel car park. You just can’t stop at the car roundabout with traffic behind you to read all the way down the sign until you get to Hotel Guests. Surely - that info should be at the top of the sign?? I took a picture of it but regret I can’t leave it with this review. All said and done though - and when you consider the International - no - Global refugee crisis, it’s not high up in what’s wrong with this planet. I would certainly go back - so don’t let me put you off - it really is a lovely setting.

Stayed 2nd August 2021

Amazing hotel! Everything from room, grounds and food were fantastic. We were very lucky to have view of river from our room so lovely to wake up to. Beautiful walks around hotel. Will definitely be back!

Stayed 2nd August 2021

Amazing hotel! Everything from room, grounds and food were fantastic. We were very lucky to have view of river from our room so lovely to wake up to. Beautiful walks around hotel. Will definitely be back!

Stayed 23rd July 2021

Lovely hotel, nice staff, very clean, great food, and the fan in the room was a god send

Stayed 20th July 2021

This was our 3rd time at new lanark mill hotel. Its was once again just perfect for us. Room 15 was spotless with loads of coffee,tea and hot coffee . Also towels are white and fluffy. Its a very large bed with crisp white bedding. Staff are on hand to help if needed. All staff are so friendly. Food is delicious. We've booked again November. Its definitely our favourite hotel

Stayed 11th July 2021

Stayed here before and was pleased to see every bit as good as before. Food excellent as was service everyone in my party enjoyed dinner and breakfast all was freshly cooked to order. Room very clean and fresh with comfy bed. Will return

Stayed 19th July 2021

This was our 3rd time here at New lanark mill hotel. Its now our favourite hotel. The hotel is perfect for just relaxing for us. The staff are very friendly and are always there to make sure everything is just perfect. Food is delicious. Rooms are spotless. We're booked in for another 3 night stay in November.

Stayed 16th July 2021

Loved our stay at the new Lanark hotel rooms spot on most staff great just had a we snag with the waitress when we went for dinner kept forgetting to bring our stuff or brought wrong stuff everything else was great even managed a swim before we headed home great stay would go again

Stayed 11th July 2021

Yet another enjoyable stay at a great hotel, The whole location is immaculate and rooms very comfortable. Only issue was despite requesting a specific meal time and type of wine in room at booking, neither were met. Food and service throughout was exceptional. Finished off visit with a very relaxing spa treatment once again with very friendly and efficient staff.

Stayed 8th July 2021

Fantastic stay at this wonderful hotel. Staff, food (the chef can cook) and service exceptional. We thoroughly enjoyed our stay in the Clyde Suite. The only minor complaint is that the bed was a double and not a king for such a large room. We will be back, see you soon. Sandra and Richard Fyfe

Stayed 5th July 2021

First class room and excellent staff.

Stayed 4th July 2021

A fabulous place, great location, lovely hotel and food high standard. Reception staff could be more professional and personable which seems to be a theme with other guests too

Stayed 3rd July 2021

My husband and I had a lovely stay, staff very friendly and helpful. Room was great and even had the windows left open a bit for us which was great as very warm when we arrived. Food was delicious and again staff so friendly.

Stayed 3rd July 2021

My husband and I had a lovely stay, staff very friendly and helpful. Room was great and even had the windows left open a bit for us which was great as very warm when we arrived. Food was delicious and again staff so friendly.

Stayed 30th June 2021

We absolutely loved our stay at New Lanark Mill Hotel !!! The rooms were great, views were stunning. The food was honestly to die for, and the staff were the perfect combination of warm, friendly and professional. We will definitely be back.

Stayed 17th June 2021

Great food,well appointed and comfy rooms,all areas clean and tidy,staff were all friendly and chatty nice relaxing break absolutely no complaints and would highly recommend

Stayed 18th June 2021

Lovely hotel, spacious bedrooms, good food reasonably priced.

Stayed 10th June 2021

Lovely hotel, rooms are really nice, food was amazing. Fab dinner bed and breakfast deal. Can't wait to go back

Stayed 15th June 2021

We spent another lovely night at New Lanark ( our favourite). The room was large, spotless & had the usual wonderful views of the river. Only one draw back. There was a spotlight on the wall right above one of our room windows. We think it was faulty as it went on & off every one minute through the whole night! I would refuse room 12 till the spot light is fixed. The dinner was delightful as were the staff. Up to New Lanark's usual standard. The big let down was breakfast. The young waitress took our order… scrambled eggs & smoked salmon x2 orange juice x2 white toast x2. “Oh thats easy” she said. Our scrambled eggs arrived. No orange juice or toast. We had to ask! No white bread she said, only brown & it is frozen!!! We eventually got our orange juice & brown toast. Who doesn’t have white bread on a Wednesday morning!!! Very poor. Also the scrambled eggs where completely tasteless. To say we were disappointed was an under statement. We were both looking forward to our usual New Lanark nice breakfast. Disappointed! We will return but just might wait till things gave settled down a bit.

Stayed 15th June 2021

Great staff, great food, great stay!

Stayed 13th June 2021

Lovley hotel rooms spotless and food is varied & delicous staff very friendly and helpful used the pool was great

Stayed 10th June 2021

Fabulous stay great hotel

Stayed 8th June 2021

Lovely night stay very relaxing food delicious both evening meal and breakfast were Great and staff very helpful and friendly

Stayed 29th May 2021

We had a lovely break away, the food was delicious (although my hubby was disappointed there was no haggis bon bons on the dinner menu for the starters lol) the room was lovely & the massages were amazing - will defo be back