New Lanark Mill Hotel, New Lanark

Stayed 11th December 2021

Lovely hotel. Spacious room. Comfortable bed. Dinner was delicious. Breakfast very good. Staff very nice and helpful. Second stay at this hotel but won’t be the last.

Stayed 10th December 2021

Had a lovely overnight stay at the hotel with my grandson We walked in the afternoon along Falls of Clyde Then returned to hotel went for swim and jacuzzi had place to ourselves grandson had great fun Hotel well looked after room was nice and clean Staff very helpful and curtious Food was delicious ? Would definitely reccomend and will be returning

Stayed 7th December 2021

A very enjoyable stay. Comfortable spacious room overlooking the Clyde. Fell asleep to soorhing noise of river. Lovely dining room with good space between tables. Service good with attentive staff and a varied menu. Smoked haddock fish cake was fab. Pork main was a bit overcooked but tasty veg. A great place for a relaxing break in historic surrounds.

Stayed 6th December 2021

Excellent hotel staff were very helpful and very friendly breakfast was superb and dinner first class will definitely be back and would highly recommend

Stayed 2nd December 2021

What a stunning location. Had a great stay with family and enjoyed the food in both the cafe and restaurant. The whole site is extemely well maintained and clean, wouldn't hesitate to return. An easy 10/10

Stayed 5th December 2021

very nice hotel, spa and swimming pool a bonus. Although the hotel was very understaffed they all did a good job,good food and service.

Stayed 1st December 2021

Although they suffered with lack of staff on our first night the girls in the restaurant were excellent and I doubt if anyone really noticed that there were only two coping with service. Meals were of a high standard at both breakfast and dinner.

Stayed 5th December 2021

Hotel was lovely and food was good but the bar was freezing even with heating on and bedroom was cold through the night staff were lovely

Stayed 3rd December 2021

Disappointed to have been charged twice for the same booking. Three phone calls and email to sort and then to wait 5 days for refund. Breakfast was overdone and not the best. Everything else was lovely. Done cobwebs in room.

Stayed 3rd December 2021

Nice hotel. Bit understaffed at the moment but staff try their best and always helpful.

Stayed 30th November 2021

A few issues with our room - bits of broken glass on bathroom floor, phone in room not working, bedside light broken. Dirty cup and spoon. After raising these issues he cleaners were immediately in room to tidy. With the amount of issues wrong they wanted to upgrade us to another room which we accepted. All staff from reception to cleaners were very friendly and helpful during our stay. Could not fault the staff.

Stayed 28th November 2021

We had a lovely time. Staff were great. Reception staff very helpful and patient. Restaurant staff were absolutely brilliant. Although short staffed everything went perfectly waitress service was perfect.Food delicious. Room very comfortable and spotless I did think there would have been dressing gowns. Pool area good. A lovely setting for a hotel. Will definitely be going for another visit. Well done.

Stayed 28th November 2021

Hi everyone this was our sixth time going to our favourite hotel, the staff were pretty good only one person I would let them down was the young girl who severed in the bar, always disappearing from her post and we had to go and find her, which wasn’t to far she was always talking to the receptionist on the desk, apart from that we had a great time as usual, different suite this time not our usual one as we like room 38 and we got room 37 still comfortable but we like room 38 better

Stayed 25th November 2021

This was our third break in this hotel and yet again found everything to be fabulous. Fantastic value for money. Will definitely be back again!

Stayed 22nd November 2021

Very disappointed in the room lots of used tissues lying on top of the wardrobe.reported to reception and was told no one available till the morning to deal with it .It was never dealt with and in these bad times with covid it should have been priority

Stayed 27th November 2021

Lovely hotel, food was beautiful. The only thing we felt was they catered to the wedding party more than their hotel guests. Bar had to close at 5pm so they could go serve the wedding.

Stayed 25th November 2021

Had a very nice stay in this wonderful hotel.

Stayed 25th November 2021

Another great stay here, one of our favs, great food again, breakfast and dinner spot on. Only one complaint is the wi-fi is very poor.

Stayed 16th November 2021

We arrived home after a lovely 2 day DB&B break. We enjoyed excellent food and service from smiling and attentive staff. Just marvellous!

Stayed 22nd November 2021

Great stay amazing helpful staff lovely food

Stayed 21st November 2021

We had a wonderful stay at a great price. Staff were all friendly and helpful. We look forward to returning at a future date.

Stayed 18th November 2021

Had a two night break and the service at reception was lovely ,room was also very nice and the housekeeper had to come to separate the beds as I had booked a twin and it was a double but nothing was to much trouble and had a lovely chat also. Food and service on the Thursday was very quick and delicious although the service on the Friday was very slow on taking orders for food and the wine apart from that food was very nice and well presented

Stayed 18th November 2021

Needed this break for personal reasons been here 8/9times took a friend who never been she was so impressed with hotel and staff and area I used spa to chill went for lovely walks I never had bad time here so relaxing 1 of my favourite hotels and I got a good deal .

Stayed 16th November 2021

Great location Rooms and food good with service to match

Stayed 17th November 2021

Lovely hotel