Tinto Hotel, Biggar

Stayed 10th August 2016

Hotel looked beautiful, after walking through into corridor our room was on there was a different smell from the rest, although the room was nice and clean. There was mould around our window which looked out onto kitchens. Bathroom again was clean, however mould/orangey staining around the tiles and grout, which put me off using bath/shower. Breakfast was OK, not the best but beans were of a cheap variety definitely not hp beans, but not the worst breakfast I've had either. Nice choice of cereals, jams, and fruit. At times of eve meals there was a long wait so by time we got food my 2 yr old daughter was rolling around on floor at our table bored and over gry/tired. Then we ordered dessert and waited ages for that to come. Woman serving asked me to watch my daughter, which I obviously had been doing intently and making sure she wasn't in way of staff serving. So felt a bit insulted that she felt she had to state the obvious. I then asked if we could be seated outwith dining area as i knew my daughter was too tired, and if I tried to put her in seat she wd start rebelling or . As the very helpful young man helped us to move I overheard and saw said lady moaning about us to her colleague. I felt so insulted and frustrated, and felt as an older woman this was extremely unprofessional. Tainted my experience and for both our breakfasts after that I asked for us to be sat in the waiting area again.

Stayed 11th August 2016

A lovely relaxing night away was what we wanted, and this was exactly what we got! Lovely room and lively food. Only negative would be the water pressure making having a shower not so good, maybe need electric power showers?

Stayed 10th August 2016

My husband and I had a very enjoyable stay and the food was excellent . The only thing that lets it down a bit is that the rooms could really do with a refurbishment .

Stayed 8th August 2016

Excellent staff so helpful. Rooms fresh but very tired however hotel undergoing full return to attain four star standard. Food excellent

Stayed 4th August 2016

Everything was good except show to hot and not able to control electric shower would be lot better

Stayed 29th July 2016

Had a fabulous two nights. Everything was spot on the food, the staff, the area and our room. Would not hesitate to recommend the Tinto House Hotel and would give it a five star rating.?????

Stayed 2nd August 2016

The room was basic but everything else was fantastic ,staff were polite and friendly also knew what they were talking about .But the best thing o was the meals !!!! They were amazing ,they have one awesome chef .Will definitely be back xx

Stayed 1st August 2016

Nice quiet hotel, great staff. Food in hotel is like pub food, but pub food done very well. Nice choice for breakfast. Room was very contemporary and clean. We will visit again.

Stayed 31st July 2016

Lovely pleasant stay

Stayed 29th July 2016

Girl on reception was very nice, our room wasn't ready but she went away and hurried them up so we got in quickly! First impressions were of a hotel that probably 20 years ago would have been a lovely place, now however all areas are very dated and in need of tlc. Our room was two single beds pushed together cz bedding was clean tho, with duvets and bed runner, extra pillows in wardrobe but one of them was stained. Modern style double wardrobe but prehistoric dressing table/ drawers! Old fashioned sash windows that were rotten with peeling paint and were dirty inside and out! Cobwebs on curtain-rail! Bathroom large and adequate with shower over bath, again tho badly in need of revamp, black mould, rust and discoloured grout all around!! Threadbare towels!! We had dinner on first night which was lovely, plenty of choice! Only thing here was the steak pie was made using FROZEN pastry, clearly with quality of food this shouldn't be!!! Breakfast was lovely with plenty choice,. BUT!! I asked for a "milky coffee" the boy said there's milk on the table, I explained no, I would like one made fully with milk, at which point he lifted the small milk jug and took it away, he appeared 5mins later with a pot of filter coffee to which the said milk had been added!!!!!! I explained once again I would like a coffee made with fully hot milk, ten minutes later, when I had finished my bfast, he returned with another pot of filter coffee to which slightly more milk had been added! By this time I had lost the will to live!!!! Surely my request wasn't that hard! Also felt this hotel was VERY understaffed, you had to go ting someone through the day if you wanted a drink!! tails were listed on the drinks menu but when I asked for one I got told We don't do them??????? All in all we had a pleasant stay here for the price we paid, but luxury it certainly isn't. PS. Needing some entertainment at night, especially a Saay, as there is nothing to do!!

Stayed 30th July 2016

My Partner and I really needed a night away from it all and this Hotel done just that, our room was beautiful not to mention clean and the bottle of Red was such a lovely touch too (how did they know we loved a bottle of Red). Our Evening was lovely from the staff being so pleasant and friendly with us to our Evening meal, which was just beautiful and the presentation of it all was such a lovely touch too. Breakfast was decent but not the best.. But all in I'd definitely come back for the right deal.. Thank you

Stayed 26th July 2016

The hotel was excellent, our most enjoyable short break in recent years.

Stayed 29th July 2016

myself and mywife had a very nice overnight stay at the tinto house hotel .we had a lovely bright corner room .I believe it was room number 16. wewere given a free bottle of wine on arrival and the hotel allowed us to swap it for a nice bottle of rose.

Stayed 26th July 2016

Had a nice time here, walking Tinto Hill and weather pleasant. Friendly staff

Stayed 22nd July 2016

Nice hotel. Very relaxing. Food lovely and both food/drink are well priced. Would stay again.

Stayed 15th November 2014

only spent 1 night here, however I enjoyed my stay.

Stayed 20th July 2016

Nice Hotel in pleasant surroundings very handy for an overnight stay on route to Borders. Staff friendly and helpful. Only complaint noisy guests at 1.20am but mentioned it to staff in morning and they apologised and said they had the matter in hand .

Stayed 19th July 2016

Absolutely fantastic excellent food and service and staff lovely particularly the girl on reception who made a fuss over our wee chiwawa

Stayed 16th July 2016

Had a lovely weekend @ Tinto house after walking Tinto hill on Saay. The rooms, service and food were all great. Very homely feel.

Stayed 16th July 2016

Fabulous food - not so fabulous room

Stayed 14th June 2016

Arrived slightly early but were allocated our room without any fuss. Room was good size and spotlessly clean. All staff from Reception to Restaurant and Houskeeping were friendly and efficient. Standard of food at Dinner and Breakfast was excellent. This was our second visit to the Hotel and would certainly return if looking to stay in the Biggar area.

Stayed 28th May 2016

Lovely hotel in lovely location

Stayed 27th May 2016

The tribute night with Adele was really good but the meal was disappointing the main meal was un-edible, compared to a fabulous meal in the restaurant on the Friday Night, the staff were all very helpful and pleasant and overall we enjoyed our weekend at the Tinto House Hotel

Stayed 14th May 2016

Hi, stayed at the hotel on saay for the Neil Diamond Tribute night. The entertainment was first class, however the meal was a bit of a let down. It took ages to be served and once it arrived it was so disappointing, There wasnt a great choice to begin with and the veg was rock hard. we were only glad that we had lunch before arriving at the hotel. On entering the hotel i noticed there was a dog in the dining room and didnt give this much thought until i went for breakfast the following morning and i could smell the dog. it put me off my breakfast. The staff at the hotel were nice and pleasant, however, we did feel that they were short staffed. The rooms were clean enough and beds really comfy when i eventually got to sleep after the ladies from the hen night running along the corrider banging doors and talking loudly with each other. I can understand people enjoying themselves but at 3.30am in the morning - not just wanted them to go to sleep.

Stayed 7th May 2016

Although hotel was in process of refurbishment it was clean and tidy.