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Tinto Hotel, Biggar

Biggar Road, Biggar, ML126FT, UK

Guest Reviews

Overall Guest Rating

90%

SUZANNE LEWIS said... Hotel has replied

100 %
100%
100%
100%

Stayed 21st November 2014

We had a fantastic weekend, our suite was amazing, so nice to come back from our day out to just sit and relax in our living room of the suite before going down for our meal - which was also lovely as was breakfast, we wouldn't hesitate in recommending the Tinto House Hotel to our friends and family. The staff were very helpful and friendly.

Hotel reply...

Thank you for your wonderful comments, we are vey happy that you enjoyed your stay and you were fortunate to have the 1 suite. We would love for you to come back for another stay. All the best to you and yours for the rest of the year

Karen Gordon said... Hotel has replied

47 %
50%
60%
30%

Stayed 21st November 2014

Good weekend, and good entertainment but not the best choice of food

Hotel reply...

Thank you very much for your review. We are sorry to hear that you did not like the choices on the menu. Please let us know which dishes you would prefer to see on the menu. Our email address is stay@tintohouse.com or give us a call on 03339 009777.

Mrs McRoberts said... Hotel has replied

84 %
80%
90%
80%

Stayed 15th November 2014

excellent stay ,band good,volume to high

Hotel reply...

Thank you for your comments. We are glad you enjoyed your stay it is unfortunate the band were too loud. Hopefully that won't put you off coming back for another show night.

James Blair said... Hotel has replied

84 %
80%
80%
90%

Stayed 15th November 2014

Very enjoyable meal with overnight stay.the band was a bit noisy everything else first class.

Hotel reply...

Thank you for your comments. We are pleased you enjoyed your meal and stay. Live bands are good but can be loud indoors, would've hoped they were asked to turn it down when staff were made aware. Hope to see you again at another show night or perhaps a Romantic Break.

Kenny Forbes said... Hotel has replied

100 %
100%
100%
100%

Stayed 15th November 2014

Hotel was well run and the staff worked hard to ensure you enjoyed your stay

Hotel reply...

Thank you for your nice comment. We wish you all the best for the festive season and 2015 brings great things for you Please do come back to stay with us for another enjoyable stay

David Stewart said... Hotel has replied

77 %
60%
90%
80%

Stayed 14th November 2014

Lovely location. Friendly staff, food good. Understand the Hotel has recently changed hands and it appears to be " A work in progress" Would certainly return and wish the new owners every success.

Hotel reply...

Thank you very much for your nice comments and wishes. We look forward to welcomming you back with us. Wishing you a wonderful festive season and a fantastic year to follow.

allan patey said... Hotel has replied

87 %
60%
100%
100%

Stayed 14th November 2014

brilliant stay. excellent food.lovely staff esp mhairi.overall an enjoyable tribute weekend

Hotel reply...

Thank you for your nice comments. We are happy you enjoyed your stay and hope to see you again. All the best to you and yours for the rest of the year and have a great 2015.

A guest said... Hotel has replied

87 %
70%
90%
100%

Stayed 14th November 2014

fantastic value, service excellent, no overpriced drinks in spite of cheap break with excellent food and company. Entertainment was quite good but night was made by Anne and Jim (Castle Douglas) and Chris and Dave (Tullibody) what a great weekend was made feel welcome by all.

Hotel reply...

Thank you for your lovely comments. We are glad you met some nice people and that you all enjoyed your weekend. We would love for you to come back for another visit and wish you all the best for the rest of the year

A guest said... Hotel has replied

64 %
70%
70%
50%

Stayed 8th November 2014

Hotel in need of upgrade. Some of the menu choice was better than others. But would like to go back when refurbished.

Hotel reply...

Thank you for your comments, we are indeed refurbishing some areas of the hotel and bringing the tired rooms up to a good standard. It would be good to know which menu options were more appetizing to ensure we offer the best options, I would really appreciate it if you could take the time to drop a quick e-mail to stay@tintohouse.com with your suggestions. From all the staff at Tinto House have a great festive season

A guest said... Hotel has replied

54 %
60%
60%
40%

Stayed 7th November 2014

Had a great 2 night stay, unfortunately there was only another couple there on the first night, but really glad they were there. Really cold when we arrived no heating on at this very large hotel. At our evening meal which was very nice, they put on a small fan heater which eventually blew up. Breakfast for the 4 of us was great had a very good selection. More guests booked in for the 60's/70's night, the meal was a bit of a disaster - the roast beef was so tough you could'nt cut it with your knife and certainly could'nt chew and swallow it. Think having 40 more guests was too much for the staff. But we made the most of it and the band that played were fantastic. Breakfast next day was buffet style nothing like the day before but was enjoyable.

Hotel reply...

Thank you for your comments, sincerely sorry some aspects were not up to standard. We are working on these issues and hope we have improved, we would appreciate you giving us chance to show we are better so please do come back and let us know what you think. From all the staff at Tinto House have a fantastic festive season and a wonderful year to follow.