Carlisle Station Hotel, Carlisle

Stayed 21st November 2014

We had requested a bedroom with a walk in shower because of walking difficutiesthe bathroom wwas very clean however the shower cabinet needed mould and millder remover to cleanseveral black marks in the corners. More importantly there was only one grab rail at the entranceto the shower with no rail inside. Not good practice we pointed these two matters out when paying our bill. Food and service was very good it was disapointing that the dinner menu was the same on each evening with no chef Specials although this was advertised. When asking for the "Special" we were told this was the menu in all Hallmark Hotels!!!

Stayed 14th November 2014

Enjoyed our stay at the Hallmark Carlisle, room fine, food good and staff friendly. Would recommend this hotel.

Stayed 6th November 2014

waited half an hour for first course (only three tables dining) and had to send back steak - tough, tough- for a three pound reduction in price. why the chef served the steak beats me !!!

Stayed 1st November 2014

We have stayed at the Hallmark Hotel numerous times and we enjoy it very much. The only criticism I have is that the decor in the rooms could do with a "freshen up". The bar area is relaxing and welcoming, also the food is lovely in the Restaurant.

Stayed 26th September 2014

The room booked was a superior room, but in other equivilant star rated hotels it was nowhere near as good. there was no leasure facilities. Making the hotel, on a like for like basis a little over priced. However the location, staff, and food was excellent and overall our stay was very enjoyable.

Stayed 5th September 2014

Twelve of us thoroughly enjoyed our stay. Meals,particularly dinner were excellent,and staff were very curtious and friendly.

Stayed 25th June 2014

hallmark hotel in my opinion is not deserving of 4 star rating. bedroom unbearably hot. 45 minute wait for awful dinner is not acceptable.

Stayed 23rd May 2014

Enjoyed our stay in the hotel but the location wasn't good for us due to the noise outside late at night and into the early hours. The hotel was excellent though - lovely bedroom - really friendly helpful staff - food was good too.

Stayed 20th May 2014

Overall my wife and i enjoyed our stay at the Hallmark Hotel,the food and service we could not fault.The only criticsm would be the bedroom at night was uncomfortably hot due to heating being on.

Stayed 10th May 2014

We arrived for our very first weekend with the children for a quiet romantic weekend. However that night there was a Party on in the Hotel that went onto after 1 in the morning .followed by some drunk setting off the fire alarm at 1.15 am. As our room was right opposite the function room the noise was unbearable and we could hear every word of every song.When I politely complained at booking out time I was told " well it is a city centre hotel so things like this will happen " Not quite the response I expected .

Stayed 16th April 2014

This hotel is in serious need of decorating. Our stay was marred by an ambulance and police car being outside with flashing lights for at least a couple of hours on our second night. Unless you are willing to take the chance of this and the fact there was also some sort of club in the vicinity do not go there if you wish a night's sleep. The restaurant staff were very pleasant but on the first night forgot our meal because of a party in the main room and our 7.00pm booking did not get our food until 9.00! They did apologise and give us a round of drinks but the evening was spoilt. When checking out there was an extra charge on our bill for food we did not have and although it was taken off I felt they did not believe me and left the hotel feeling very uncomfortable. Lastly the photo of the outside of the hotel is completely inaccurate and I am not sure if I will use your site again.

Stayed 12th April 2014

booked a one night superior room for my son and his girlfriend as part of his 21st birthday present. They had wonderful food and loved ther stay. Thankyou.

Stayed 8th April 2014

Excellent overnight break at the Hallmark Hotel. Large room with flatscreen TV, comfortable bed, delicious chocolates and nice bottle of wine. Dinner and breakfast excellent. Great value

Stayed 20th March 2014

Good

Stayed 9th March 2014

Smashing hotel-no complaints

Stayed 14th February 2014

we had a lovely time thank you to all the staff

Stayed 6th March 2014

My husband and I enjoyed a 1 night stay here on 6/3/14. Comfortable bedrooms with en suite facilities. Tasty breakfast and friendly staff made it an enjoyable stay. Great location. We will use this hotel again.

Stayed 3rd January 2014

This hotel is lovely and the food is amazing. Will def be back

Stayed 23rd August 2013

Disappointing alround- bed not made well, limited menu for dinner,staff offhand, food disappointing too not at all what I expect from a four star hotel

Stayed 3rd August 2013

Staff were fantastic service was excellent would recommend Hotel and will return

Stayed 14th June 2013

great staff,great food clean bedroom cannof fault anything first class

Stayed 31st May 2013

parking was fine once we asked at the front desk but can be a bit limited and not easy to access.The bathroom could have done with a refurb.The staff and and food and location more than made up for it.we would defo return

Stayed 17th May 2013

This was our third Hallmark hotel break, and I would rate it third. Quite noisy, and the food in the estuarant was not as good as the the other two that we stayed at.

Stayed 11th May 2013

We enjoyed ourstay at the Hallmark Hotel very much the rooms were very clean and the furnishings were nice. The staff were very pleasantand helpful. We would recommend the Hotel and Classicbritain.

Stayed 21st April 2013

Enjoyed the stay at the Carlisle hallmark Hotel lovely staff that were extremely helpful, only bad point was they over charged us when we paid our bill, the invoice had the right amount however the amount that came off our card was different [