Carlisle Station Hotel, Carlisle

Stayed 24th June 2016

The hotel was a bit tired in places, hallways & bedrooms !! Bedrooms was a big letdown, beds were very uncomfortable, no way a 4 star, there was 4 of us there 2 couples, one couple celebrating there 25th wedding anniversary, I got there room upgraded, & told the hotel of their celebration, I t was disappointing to see they had put 2 single beds together, which they also said was very uncomfortable.. They had to turn mattress,, my back has been very sore since returning.. The bathrooms were also very basic & in need off upgrading !! Mould & green mould around bath & tiles .. I spent a weekend there a few years ago, and the rooms were good, it was my choice to return, but was very disappointed !! As it has went downhill..) none of us complained as we didn't want to spoil our weekend, ( I did mention on departure about beds though ) the food , breakfast, dinner, was great no complaints .. And staff was lovely..

Stayed 28th May 2016

Room back on to lane at side of hotel and was the back off pubs on the next street which blared out music till quarter to 4 in the morning bit disturbing should maybe consider secondary double glazing windows spoiled the night

Stayed 29th April 2016

First time at this hotel and it will not be the last. Nice clean room with tea/coffee.iron and hair drier. Staff were very friendly and helped with any request. There is a bit of work going on at the rail station but it didn't bother us too much. Highly recommend the hotel for a short break in Carlisle.

Stayed 25th March 2016

Had a great weekend at the hallmark Hotel got a great room the food was brill and they catered for gluten free and I gave Classic Britain a great review on TripAdvisor the price for my weekend was great.xx

Stayed 19th December 2014

evening meal first class

Stayed 12th March 2016

enjoyed our stay would stay there again.

Stayed 20th February 2016

Excellent hotel ideal situated

Stayed 12th February 2016

Friendly welcome but was not told where to find room or there was a lift. Room ok decor was a bit in need of some TLC, extractor fan in bathrroom was dripping water all over toliet and floor. Service in restaurant was good but food was not so good, over heard another guest if fish had been cooked in microwave !!! Second night ordered a steak it came on a board my pet hate these harbour lots of germs and don't keep the food hot as a hot plate would do, cut into my steak only to add to my disappointment it was not rare and very cold as was the chips so sent it back my partners meal arrived on a plate and hot. Eventually my new steak arrived and all the chef had done was cook it even MORE! !!! So sent that back ordered pork schnitzel when it arrived it looked like a big lump of burnt breadcrumbs it also went right back.Also think they need to check their plates bowls they put out for breakfast I sent 6 plates back to the kitchen as all were dirty on Saay morning and anothet guest had to send dirty plates back on Sunday morning also saw a guest checking at least 6 bowls before she got a clean one. I can safely say we will not be back.

Stayed 19th November 2015

This hotel was smashing a wee bit dated in the bedroom but the bar and resturant were lovely the staff were very friendly and attentive especially Louise in the dinner resturant

Stayed 9th November 2015

Very Good

Stayed 23rd October 2015

hotel is a little dated but clean and tidy. staff were very friendly ,food was good and bar even better.

Stayed 17th October 2015

The stay was made good by the staff when we arrived they had not received instructions I gave about the shower .The ramp unfortunately is no good for a normal wheel chair the staff were brilliant and moved rooms for us food was delicious as was the wine xxx

Stayed 17th October 2015

It's our 5th visit to this hotel and once again we were not disappointed. Great food lovely room and the staff very friendly.

Stayed 28th September 2015

Three of us stayed at the hotel for 2 nights. One of the rooms had to be changed out, there was a net screen on the bed and a musty smell in the room. To top it off the chef opened the door and walked into the room late at night. The food I have to say was terrible; I had two dishes that had to be returned and my brother and his partner were both sick on return to their room

Stayed 25th September 2015

The hotel looks a little tired on the outside but smarter inside. The staff were great.

Stayed 25th September 2015

Good location friendly staff, food was poor unfortunately the chef let the staff down, but waiting staff very helpful. Breakfast was ok eggs were like rubber and the crockery was gritty had to go through a lot before I found a clean bowl.we had a executive room it was very roomy and nicely decorated but they have let themselves down with the bathroom it is so old and dated and defo stele needs a makeover.

Stayed 4th September 2015

Had to ask to change room as they put us in twin rooms and we had asked for double on the classic Britten site other than that hotel staff were very helpful and would go back with no problem

Stayed 29th August 2015

The main course was disappointing which cost

Stayed 15th August 2015

Position of this hotel near train station and pedestrianized street at night,full of bars and clubs around corner, made it extremely noisey throughout the night plus taxi rank opposite bedroom windows police everywhere throwing people in back of their vans!! Disappointing as we were looking for a nice quiet relaxing weekend shopping and sight seeing - we were shattered on the Sunday after hardly any sleep On a positive note the food and staff were very good at this hotel just unfortunate location so near so many bars

Stayed 15th August 2015

Good location, although a bit dated. Bed was not very comfortable.

Stayed 15th August 2015

We had a relaxed time. Staff were helpful but also unobtrusive. Wr were so busy talking after dinner that we didnt notice the time and the staff didnt bother us at all even though they were delayed finishing up. Receptionist was also very helpful and welcoming.

Stayed 14th August 2015

hOTEL LOVELY BUT SURROUNDINGareas noisy during the night

Stayed 14th August 2015

we had a bit of a problem with a noisy fan outside the room when we arrived and would not accept it,but this was quickly resolved by the staff who were very helpful.the price of food and drink are far too high for this establishment.

Stayed 25th July 2015

room was good and the food was excellent - seemed to be confusion when we paid the bill as they tried to charge for dinner even though we had the deal for DBB and sparkling wine

Stayed 25th July 2015

Stayed for one night on a really good deal for DBB+ wine and upgrade. The hotel was full so we didn't get the upgrade which was understandable. The room was ok - but the furniture was a bit shabby. The bed was really comfy though. Dinner wasn't great - we tried to order the Chateaubriand and were told - it's on the menu but we never have it as it hardly gets ordered. The sirloin was gristly - not just fatty. Breakfast was really good. On balance - I'd stay for Bed and Breakfast again but would probably eat dinner out. For the price it was good.