Carlisle Station Hotel, Carlisle

Stayed 11th November 2023

Great hotel, really friendly staff, complimentary bottle wine was lovely & breakfast was great plenty choice. Really good value . For 1 night it is cheaper to park in the resin station car park than the hotels own

Stayed 8th November 2023

Nice staff but Hotel rooms require refurbishing f

Stayed 31st October 2023

Central hotel, the rooms are clean if I little dated. Breakfast was good it’s self service. Staff were excellent. Had a little issue with the car park and would say if staying for more than one day pay in one go, you can go in and out no problem. I only paid for 1 day and when trying to pay the fee next day it was wanting to charge me again for the day before. Help given by the lovely ladies on reception.

Stayed 23rd October 2023

A most enjoyable 2 night break. We arrived early and left our cases for a couple of hours and when we returned check in was easy and the staff were very pleasant and helpful. Our room wasn’t that big but perfectly acceptable and nice and clean with an iron and ironing board and hairdryer. There was also tea/coffee making facilities available. Breakfast was really nice with everything you’d expect from a buffet breakfast. Every member of staff we met was very pleasant and the hotel was in a really good location, close to bars restaurants and shops.

Stayed 14th October 2023

Very friendly staff very helpful Clean and tidy hotel in a great location

Stayed 13th October 2023

Helpful staff,great location,huge, comfortable bed

Stayed 20th October 2022

Reception staff bit unfriendly/unavailable and had to pick them up on quoted checkin time, price and deal detail. Room fine with clean linen. Decor dated. Breakfast friendlier staff but food quite cold.

Stayed 24th September 2022

Check in very easy and quick. Member of staff very friendly. . Bed comfortable. Thought room was clean till next morning notice cobwebs above the bathroom door. Also the noise from music till 2am kept us awake. Discovered we had no in bathroom. Boiled the kettle to get washed. Luckily only stayed 1 night or it would have been a problem

Stayed 15th April 2022

Hotel is in a great location, very central to everything in the city. The staff were very helpful and welcoming. Breakfasts had a variety of options. The bedrooms could do with some upgrading, but were clean

Stayed 24th January 2020

Great weekend at this hotel once again. The hotel is lovely spotlessly clean. Rooms have everything you need. Breakfasts are fabulous so much choice.. Will definitely be back

Stayed 30th November 2019

Rooms nice and super comfy bed marking a 7 as bathroom very dated and needing an upgrade

Stayed 2nd November 2019

Rooms on the front of hotel are terrible for noise control as only single glazed windows Asked to get moved on first night but couldn't accommodate us as too busy Had to get moved from first room on second night due to major roadwork being done during the night right outside the hotel. Meal on first night was average starter was poor as false advertising on menu. Service was excellent Kim was brilliant during dinner and breakfast. Good location for train station and pubs. Beds were really comfy but bathroom wasn't very clean. Mould and rust on taps and shower head. The shower head is very low and my husband found it difficult to was as he is 6 ft tall

Stayed 19th April 2019

Fabulous stay at the hallmark Carlisle the rooms were modern and very comfortable all the staff were excellent and dinner and breakfast were amazing.the deal we got was a bargain will be back at the hotel in the near future.

Stayed 15th March 2019

Very nice hotel & close proximity to everything which we needed.

Stayed 24th February 2019

Very comfortable hotel. Evening meal and breakfast good. Only downside was £10 overnight parking charge which we did not expect. We have stayed at this hotel before with no charge for parking. Makes an overnight stay more expensive and would probably put us off staying again.

Stayed 17th February 2019

Had a really lovely time staff were really helpful and friendly excellent food will be back

Stayed 12th January 2019

Wonderful stay, staff, facilities, food and central to everything. Room was very dusty though, disappointing but didn’t cause us any harm.

Stayed 4th August 2018

10/10 for all staff in dining/breakfast room The guys in the bar & reception very friendly and efficient Rooms a bit tired but clean Would definitely book again x

Stayed 28th July 2018

Stay at the Hallmark was good staff were pleasant and helpful and very busy,The hotel rooms were fine and the food was good also, We did feel breakfast was a bit too busy and the girl on duty was lovely and so helpful she everything she could to keep it under control but she really needed a hand Hallmark really need more staff at breakfast at weekends when it is so busy.Otherwise our stay was good and we would definatly return.your staff were a credit.

Stayed 30th June 2018

Fab stay at hotel - staff are lovely and all So helpful, food is great.

Stayed 27th April 2018

While the rooms were a bit tired looking, they were, nevertheless, spotlessly clean. The food at dinner was excellent and plenty of choice at breakfast. The hotel is centrally located, ideal for a city break. We'll certainly be returning at some date in the future.

Stayed 6th April 2018

Booked in on a 2 night DBB + wine rate and as we had stayed here before we knew what to expect. After checking into our first room it was tired, in need of decoration and the lobby outside the room was even worse.We asked to be changed and another room was found and it was an improvement, but that wasn't hard. The public areas were considerably better, but 4 out of the 6 draft drinks were unavailable in the bar. If it wasn't for the staff and good food a refund would of been requested

Stayed 30th March 2018

This hotel is really canny. Staff are pleasant and friendly. Rooms are clean and tidy. The food is first class could not praise this hotel any more.I would definitely stay at this hotel again and book though “my hotel break. com” Value for money.

Stayed 24th February 2018

Hotel was amazing location from train station....staff were lovely and room was great size.My partner and I were there for our anniversary and we received a bowl of fruit, sweets, bottle of red wine and some heart shaped shortbread ...what a lovely gesture. The breakfast was plentiful and you could go up and refill plates as much as you wanted. I would definetly recommend this hotel and will definetly be back.

Stayed 12th February 2018

Rooms are in need of refurbishment, glasses for our wine were filthy and had lipstick on them which i had to go down to the bar and change, had a late check out but cleaners knocked on our door and said they had no confirmation of this.Food service and bar staff really nice.