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Mercure Liverpool Atlantic Tower Hotel, Liverpool

Chapel Street, Liverpool, L3 9AG, UK

Guest Reviews

Overall Guest Rating

81%

Lynne Campbell said...

60 %
60%
60%
60%

Stayed 16th June 2024

Excellent location nice room apart from the curtains they looked beyond repair full of holes letting the light in! breakfast was okay but dont understand the ordering of eggs & mushrooms most of the time there was always something missing be it tomatoes bacon or sausage the dishes were so small so you didnt get a full breakfast plenty of choice though!

JOHN WITTY said...

74 %
80%
70%
70%

Stayed 2nd June 2024

Comfortable two night stay with no complaints. Would have benefitted from more information at breakfast regarding menu availabity. As an example, mushrooms are not on the hotplate, you need to ask for a portion. Various other items not displayed. Unless you "know the ropes" you miss out.

A guest said...

74 %
80%
70%
70%

Stayed 3rd June 2024

Thank you

Angela Moorby said...

90 %
80%
100%
N/A

Stayed 30th May 2024

Lovely hotel and perfect location. On check in, Leah was very friendly and helpful and arranged for free early check-in. I often do a booking for up to 3 rooms for meeting with friends. It was appreciated that I could secure the reservation with my credit card but payment wasn't taken until we checked in.

David Firbank said...

67 %
80%
70%
50%

Stayed 26th May 2024

Room was clean but toilet cistern carried on filling up till you rattled buttons, Sundays breakfast was a shambles 25 minutes wait for eggs then went to get bacon another 5 minutes wait then then when bacon came told another 10 for sausage gave up waste of time.final morning receptionist rang 11.45 asking why we not checked out we had 1pm check out so not think id rebook.

Robert Hixon said...

97 %
100%
90%
100%

Stayed 10th May 2024

First time I have tried this Hotel ,I found the room,breakfast and most of the staff excellent and will be using it again when I visit Liverpool Robert H (Stirling)

Isobel Chirray said...

35 %
30%
N/A
40%

Stayed 22nd April 2024

This hotel is supposed to be dog friendly Even the bar is not dog friendly although you cannot leave them unattended in the room Eventually after deciding we wanted a refund and leave did they allow us to eat in the bar and we had to fetch breakfast and eat it in the foye Staff were all very helpful and friendly Room a bit tired with no windows which open

LESLEY MCLEOD said...

64 %
60%
80%
50%

Stayed 18th April 2024

Hi. We were put in a small room on 7th floor on both separate nights we booked. In both rooms the curtains were moth eaten and in the first room, the toilet seat was far too small for the loo. We ate in the bar the first night but the food was cold when we got it. The beds etc were clean and it was adequate for a one night stay. Think the myhotelbreak customers are stuck in these little rooms on floor 7.

Michael Stewart said...

100 %
100%
100%
N/A

Stayed 7th April 2024

Great hotel and excellent location and river view from our room. Courteous and efficient staff are reception. Comfortable spacious room and well serviced with a Nespresso machine and plenty of coffee. Excellent .. We'll be back.

John Mann said...

87 %
80%
90%
90%

Stayed 5th April 2024

Have stayed at the Mercure several times before and thoroughly enjoyed our latest stay. Great hotel, very central, good clean room and good breakfast.

gail anderson said...

80 %
80%
80%
80%

Stayed 30th March 2024

Great deal for Easter weekend. Hotel was lovely and a short walk into town. Would definitely stay again !

Lindsey Walls said...

90 %
90%
90%
90%

Stayed 19th March 2024

Had a one night stay here. Hotel is in a good location, handy for visiting all attractions and sightseeing. The room and bathroom were very clean and although cold, wet and windy out, was nice and warm. Breakfast was excellent too, with plenty of choice. Would definitely stay here again.

Peter Gordon said...

87 %
90%
90%
80%

Stayed 17th March 2024

Great location and great value for a City break.

Mary Hutchinson said...

100 %
100%
100%
100%

Stayed 11th March 2024

This is our 3rd stay and cant fault anything. Came with friends from hastings this time and they also loved it cant wait to go back again

teri keir said...

100 %
100%
100%
100%

Stayed 8th March 2024

Great location and views rooms had everything we need spacious clean and comfortable breakfast in mornings was great had everything from cooked to continental if visiting liverpool again won’t be staying anywhere else

John Wilkes said...

77 %
80%
70%
80%

Stayed 3rd March 2024

Very good service

Tracey Mouncher said...

80 %
70%
90%
80%

Stayed 28th February 2024

Easy check in, managed to park in car park. Breakfast good, staff happy to help at breakfast. Room was fine.

A guest said...

67 %
50%
80%
70%

Stayed 22nd February 2024

Hotel needs refurbishment, paint work full of stains, bed covers look very washed out and old. Bathroom wasn't very clean, hairs in the shower,stains in the toilet. The bed was comfy and being on the 9th floor it was very quiet. Breakfast was nice. Staff was pleasant.

Carla D’Rozario said...

87 %
80%
100%
80%

Stayed 2nd November 2023

We have stayed several times at The Atlantic now and we are always very impressed. We can’t fault anything, the staff always go above and beyond to welcome you. I think it’s the staff that make this hotel.

Elane Hamilton said...

94 %
80%
100%
100%

Stayed 26th October 2023

Excellent hotel can't fault it , great location , restaurant food is stunning and staf lovely

A guest said...

55 %
70%
N/A
40%

Stayed 16th October 2023

Well situated, bedrooms quiet. Staff polite and friendly. Lifts were very slow. Breakfast - dishes not refilled very quickly.

Elizabeth Robertson said...

100 %
100%
100%
100%

Stayed 2nd October 2023

Another fab stay,room with a great view,service and food we're great.thanks again.

Mrs Fitch said...

100 %
100%
100%
100%

Stayed 24th November 2022

We enjoyed our 2 night stay. I was a little ner after reading recent reviews but they were totally unfounded IMO. Our room was clean, tidy and the beds were very comfortable. Staff were friendly and helpful. We ate in the restaurant on the first night and the food was lovely.

Paul Kirkup said...

80 %
80%
80%
80%

Stayed 4th September 2022

Very nice stay, helpful friendly staff. We had a good sized room with a view of the Liver building and the Myside. Lovely evening meal and breakfast. Definitely be back

Beverley moffatt Moffatt said...

77 %
70%
90%
70%

Stayed 23rd August 2022

Just came back from a 2 night break, staff were very nice we got a bottle of processco for our wedding Anniversary, the only thing I would say is I wouldn't rate the hotel as a 4* the rooms were slightly dated and the carpet was all worn however we had a lovely 2 night stay.